• Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls. • Complete cabling, patching, and connectivity setup. • Deliver onsite training and live support for staff and management. • Implement menu/system updates and reporting configuration. • Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting. • Lead follow-ups with clients to ensure smooth transitions and adoption. • Conduct comprehensive virtual assessments, including complex or escalated restaurant sites. • Validate readiness of wiring, electrical infrastructure, networking, and internet performance. • Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks. • Provide technical guidance to clients and vendors to resolve issues. • Collaborate with Project Managers, Technicians, and Engineering to ensure installation success. • Maintain detailed records in internal systems, including photos, diagrams, and survey outcomes. • Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.

• Manage customers’ tailored and value-driven onboarding experience that ensures customers are set up for success in achieving their business goals • Proactively support and assist customers throughout their onboarding process, leveraging multiple communication methods like video calls and email, with an unwavering commitment to delivering an excellent customer experience • Manage ongoing onboarding projects with deliverables that are shared with multiple stakeholders • Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers

• Your day will begin by reviewing and following up on inbound requests received from existing outreach campaigns • Throughout the day you will utilize deep prospecting techniques to outreach patients in a personalized and engaging way • You will utilize an auto-dialer tool that makes 150 to 200 outbound calls to patients every day. You will talk to about 80 to 100 patients and book an average of 19+ appointments each day • You will use strong communication skills to build trust with prospective patients and caregivers to encourage and motivate them to schedule their appointments • As you connect with patients, you will help educate them on the importance of receiving their ordered services as well as the benefits receiving them in-home with Sprinter Health • To support you in your role, you will build a strong understanding of the care model of each of our partners to support any outstanding questions patients may have • You will collaborate with other representatives and healthcare professionals to ensure a seamless patient experience • As different customer situations arise, you will escalate questions and concerns to other teams for additional support • Other duties and/or projects as assigned

When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers.  We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.     Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.   Libra Solutions is seeking a talented and ambitious person to work as a Funding Processor to support to our dynamic legal funding sales team. The successful candidate will be responsible for processing payments for approved plaintiffs applying for legal funding. Position Responsibilities - Reviews cases prior to funding - Ensures all funding procedures are followed for each case - Reviews contracts - Sends cases back for rework when needed - Run identity checks, bankruptcy checks and MLA (Military Lending Act) reports - Schedules payments to go out via Western Union, ACH, check, wire or through our 3rd party vendor Kyck Global