Role Description The client is looking for a detail-oriented, technically sharp, and creative AI Site Merchandiser to join their Strategy & Innovation team. This role sits at the intersection of eCommerce site merchandising and generative AI — the candidate will be responsible for building high-converting branded storefronts, A+ content, and product detail pages across Amazon and other marketplaces, with an emphasis on leveraging AI tools to accelerate and elevate creative output. The candidate will also support the company's internal brand during any idle time between client projects, creating social media content and marketing assets that help tell their story. Key Responsibilities - Build, optimize, and maintain branded storefronts, A+ pages, and product detail pages on Amazon Seller Central and/or Vendor Central - Use generative AI tools (e.g. Pomelli, Runway, Midjourney, Nano Banana, Veo) to accelerate creative production — image editing, content generation, copy variation, and design wireframing - Edit images and video assets using Canva and the Adobe Creative Suite (Photoshop, Illustrator, Firefly, etc.); wireframe designs for client approval - Track content performance metrics, record successful tactics, and iterate to improve conversion rates over time - Coordinate with the S&I, Ops, and Marketing teams to organize and execute seasonal promotions and product launches - Communicate proactively with clients to ensure a seamless, professional experience — serving as a first line of defense for client-facing communications related to site merchandising - Attend internal business meetings and contribute to strategic discussions on sales growth, demand planning, and reporting - During idle time between client projects, create social media content and marketing assets for the company's own channels (LinkedIn, Instagram, etc.) Qualifications - 2+ years of hands-on experience with Amazon Seller Central and/or Vendor Central - Canva and Adobe Creative Suite (Photoshop, Illustrator, Firefly) — extremely proficient or expert level - Working knowledge of generative AI tools for content and image creation (e.g. Pomelli, Runway, Midjourney, Nano Banana, Veo) - Strong written communication skills in English — professional, clear, and proactive - Experience building Amazon A+ content, brand storefronts, and/or enhanced product detail pages - Organized, detail-oriented, and comfortable managing multiple client accounts simultaneously Nice-to-Have - Experience with Walmart, Target, or other eCommerce marketplace content - Familiarity with social media content creation and scheduling tools - Basic video editing capabilities - Experience with Amazon reporting and performance analytics Working Conditions & Expectations - Must be willing to work EST hours (M–F, 8:00 AM – 6:00 PM EST) - Must be available via Slack, WhatsApp, and email during working hours - This is a full-time role — no secondary employment during the engagement - The company is looking for a long-term team member. Candidates will be tested with exams across written communication, creative execution, and trustworthiness - A professional reference that can be contacted is required - Success in this role leads to increased responsibility, bonuses, and potential conversion to a full-time employee with benefits Employment Type Full-Time Contractor (long-term) Reports To Strategy & Innovation Leadership

• Deliver exceptional customer service to Croatian-speaking clients through phone, email, and live chat. • Address customer inquiries, assist with order processing, returns, and resolve any issues promptly. • Maintain a professional and friendly tone in all customer interactions. • Document customer interactions accurately to support service improvements. • Collaborate with team members and other departments to ensure efficient problem-solving. • Participate in ongoing training to stay updated on e-commerce platform features and best practices.

Role Description This candidate will be supporting e-commerce operations and creative production in a fast-paced environment. The position requires strong organization, clear communication, and the ability to manage multiple workstreams independently while ensuring tasks are tracked and completed on time. Key Responsibilities - Process and monitor daily orders, returns, and exchanges. - Coordinate and track inventory and stock transfers with warehouses and partners. - Provide timely customer service and communicate clearly with internal and external stakeholders. - Update website imagery and assist with product page updates. - Support retailer onboarding with catalogs and sales materials. - Create and adapt creative assets using Canva, Photoshop, and AI tools. - Develop basic marketing materials such as postcards, price lists, and one-sheets. - Provide administrative support to the CEO and operations team as needed. Qualifications - English (C1/C2) and Spanish. - 2+ years of experience with E-commerce platforms. - Experience with tools like Asana, Canva, Photoshop (or equivalent), AI tools, Google Sheets / Google Docs (or equivalent). - Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection. - Bachelor’s or Associate’s degree preferred. Benefits - Hourly rate starting at USD 1288$/month (final rate will be experience-based). - Annual pay increments. - Discretionary client bonuses (80 % of clients award year-end bonuses). - 7 U.S. federal holidays + 4 paid PTO days. - Monthly medical insurance stipend (after meeting eligibility criteria). - Birthday / Anniversary bonuses + Gym / Wellness allowance. - Unlimited online fitness classes + company events & Christmas celebrations.

• Develop, maintain, and migrate Tonies shop infrastructure • Ensure a robust backend platform offering RESTful and GraphQL APIs • Ensure the reliability of services - 24/7, 365 days a year • Collaborate in a cross-functional team to deliver seamless services • Work closely with the Product Manager, UXer, and specialized engineers for user experience in web and app