SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Meesho, TrueMoney, Unico ID, OLX, and more. With offices in San Francisco, São Paulo, London, Berlin, Jakarta, Thailand, Bengaluru, Beijing and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world. Responsibilities As a Senior Account Executive, you will have the opportunity to join us as we grow into new markets. Harnessing your industry knowledge and network of regional contacts, you will proactively hunt for new leads using online and offline channels and convert them into long-term clients. - Plan, prospect, and own sales execution with top tier accounts within your territory - Promote and pitch SHIELD through prospecting, working with tech partners, attending conferences and events, and speaking opportunities - Present complex technical information in a clear and concise manner to various stakeholders, technical and non - technical - Be a product expert and know the competitive landscape - Navigate complex deal cycles with multiple stakeholders - Manage and forecast your pipeline accurately - Demonstrate command of sales process from qualification to close - Consistently achieve quota targets

Role Description The Account Executive is responsible for developing and maintaining relationships with new and existing customers or partners with the objective of consistently meeting or exceeding assigned sales goals. - Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities for assigned moderate risk, moderate impact existing or potential customers or partners. - Develop and communicate accurate sales forecasting on a real-time basis. - Proactively initiate contact with potential customers, customers, and partners on a regular basis to develop, maintain, and expand business relationships. - Collaborate with all available company resources to develop and maintain pipeline. - Take proactive measures to streamline and constantly improve account management and the sales process. - Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstrations. - Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits, or sales calls. - Understand best practices and market trends, as well as customer and potential customers' business and technical needs; pursue opportunities for company expansion and integration. - Engage company specialists and support resources as needed to advance opportunities. - Assist with determining the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response. - Attend and actively contribute to trade shows; ensure customers or potential customers are participating in company marketing efforts to the best of their ability. - Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecasted. Qualifications - Associate's Degree or equivalent experience. - Experience as an Account Manager. - Demonstrated knowledge of sales in relevant technology solutions or assigned industry. - Proficient in opportunity management and account planning tools. - Microsoft Windows and Office proficient. - Strong ability to establish rapport and gain the trust of others. - Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. - Highly organized and experienced at successfully multi-tasking. - Self-motivated with the ability to manage work independently to completion. - Strong collaboration skills, applied successfully within team as well as with other areas. - Good negotiating and influencing skills. - Up to 50% travel time required.

• Develop and manage a large, dynamic territory, which includes a full range of business, from long-established producers to significant growth opportunities • Serve as the key liaison between producers, customers and the company to drive sales goals and personal success • Effectively utilize the full range of resources we provide to ensure quota attainment, including a full, locally based service team, home office service groups, marketing and development resources, expertise of peers, Managers etc. to attain sales targets and drive customer satisfaction • Develop and continually improve product knowledge, sales skills, and competitive intelligence via both personal and formal development plans and utilize to compete effectively in the local market

• Executing administrative tasks that support the technical service organization by effectively using company systems and processes • Prepare time & material (T&M) quotations for non-contract customers with input from the Service Operations team • Collect purchase orders and invoice service contracts according to forecast plans to meet financial goals • Invoice service sales in LOTS (T&M and service contracts) • Manage monthly service revenue reconciliation and accruals • Maintain service contract records and data quality in ServiceMax, SFDC, LOTS, and SAP (future) • Monitor execution of service jobs by tracking and processing Cases and Work Orders • Communicate effectively and deliver exceptional customer service to internal and external stakeholders • Support country/car inventory checks, counts, and local stock management