• Support sales teams by designing and architecting tailored IT solutions • Build and maintain technical relationships with OEM partners • Develop and manage lab and demonstration environments • Deliver customer presentations, demonstrations, and proof-of-concept engagements • Assist with RFIs, RFPs, RFQs, solution documentation, and architectural diagrams • Collaborate with Sales, Engineering, and Project Management teams on solution delivery • Provide technical expertise during customer engagements and deployments • Identify opportunities to expand services and add customer value • Maintain relevant certifications aligned with strategic technologies • Contribute to marketing efforts such as blogs, white papers, and technical content • Travel up to 20% for customer and internal engagements

Your new career adventure starts here! Job Summary: The Technical Solutions Consultant will be tasked with understanding the operational needs of customers, primarily public transit agencies, and recommend the optimal TripSpark solution to meet those needs. This includes conducting tailored product demonstrations, acting as a subject matter expert and technical resource for RFP responses, guiding requirements gathering, supporting the deal approval process, and collaborating with the TripSpark Professional Services team to develop accurate timelines and Statements of Work. This role requires excellent communication and presentation skills, with the ability to clearly articulate complex technical solutions to both technical and non-technical audiences. This highly visible role works closely with Sales leadership and cross-functional teams to shape how TripSpark solutions are positioned and delivered to customers. The Technical Solutions Consultant will be responsible for supporting and influencing Sales bookings targets by leading the technical and solution strategy throughout the pre-sales cycle, with selective post-sales support as needed. This role requires a strong technical foundation with an emphasis on system configuration, as well as a passion for technology and serving customers. This role offers the opportunity to shape and improve pre-sales processes, tools, and workflows as the function continues to evolve. Success in this role is measured by revenue influence, improved win rates, quality of solution design, and overall customer satisfaction. Job Description: Preferred Education Degree/Diploma in Computer Science or another technical discipline and/or relevant experience in the field. Required Experience - 7+ years of experience in transportation technologies, preferably supporting public transit agencies. - 3+ years experience in a technical or consultative role (implementation, product management, sales engineering, professional services, or customer support). - Experience in CAD/AVL, Demand Response, fixed-route, or related transit technologies is strongly preferred. - Demonstrated experience leading customer-facing demos and requirements discovery sessions. - Experience supporting RFP responses and writing or contributing to proposal content will be considered an asset. Key Responsibilities - Support the Sales team through all aspects of the pre-sales cycle and contribute directly to achieving and exceeding Sales booking targets, win rates, and revenue objectives. - Work with Sales Operations, Sales Leadership, and Account Executives to design and execute solution strategies that align customer and company goals. - Lead discovery sessions to identify customer operational needs and translate them into detailed solution requirements. - Design and present tailored, end-to-end TripSpark solutions that align with customer workflows and business objectives. - Serve as the resident subject matter expert for technical questions, solution fit, use cases, demos, and specifications. - Conduct onsite and remote demonstrations of TripSpark solutions tailored to public transit agency use cases. - Support the Sales team through the RFP process, including technical responses, requirements clarification, and competitive positioning. - Work with Professional Services team to develop accurate, timely, and deal-specific Statements of Work. - Stay current with product enhancements and roadmap developments, ensuring solution recommendations accurately reflect current capabilities. - Identify opportunities to improve pre-sales workflows, demo environments, and sales enablement processes, and lead initiatives that increase efficiency and effectiveness for the sales organization. - Partner with Sales Operations to refine tools, documentation, and processes that improve the effectiveness of the pre-sales function. - Support limited post-sales activities such as solution clarification and training assistance when required to ensure customer satisfaction. Key Skills and Competencies: - Strong technical knowledge of transportation technology solutions, including system configuration and business workflows. - Ability to translate complex operational requirements into practical, scalable solution designs. - Strong communication skills and the ability to present to technical solutions to both technical and non-technical audiences. - Strong self-motivation and ability to operate independently in a highly visible, individual contributor role. - Strong presentation skills, including the ability to confidently lead executive-level demonstrations. - Proven ability to plan, prioritize, and organize workload while consistently meeting service standards and sales objectives. - Ability to cultivate ideas independently and bring a unique perspective to customer solutioning and internal process improvement. - Strong collaboration skills with cross-functional teams including Sales, Delivery, Product Management, Development, and Customer Support. Travel: Up to 25%, depending on business needs. Reasons You’ll Love Working Here: - Health Benefits: Life Insurance, Short-Term, and Long-Term Disability Coverage as well as Medical, Dental, and Vision coverage options for you and your family. - Financial Perks: Employee Stock Purchase Plan, Company Bonus Plan, Referral Bonus Program, Computer Purchase Plan, Discounts for home/auto insurance - Work-life balance: Company-paid Holidays, Vacation, and Personal Time Off. Flexible working hours policy. Work from home options available (Some restrictions apply). - Professional Development: Employee education and development program that includes 100% tuition fees and book reimbursement (Some restrictions apply). - Employee Assistance: This program provides counseling and wellness services. Worker Type: Regular

Overview We are seeking an experienced Enterprise Solution Architect Manager to lead the design and implementation of enterprise-level solutions across multiple technology domains. This role requires a strategic thinker with deep technical expertise and the ability to collaborate effectively with both technology teams and business units. The ideal candidate will have a strong understanding of enterprise architecture principles and a proven track record of delivering innovative solutions that align with business objectives. ***This position can be located near any U.S Based Gilbane office.*** Responsibilities - - Enterprise Architecture Leadership: - Develop and maintain enterprise architecture standards and frameworks. - Ensure alignment of technology solutions with business goals and objectives. - Ensure that governance, security, compliance, and data protection requirements are architected as first-class components of all enterprise solutions, not as afterthoughts. - Define reference architectures and patterns that embed governance controls while enabling speed, innovation, and scalability - Serve as a key member of the Technical Architecture Board, a peer body providing architectural oversight to the enterprise. - Cross-Domain Expertise:Demonstrate proficiency in the following areas: - Infrastructure (networking, compute, storage) - Azure Cloud Services (IaaS, PaaS, SaaS) - Security (identity, compliance, risk management) - Data Management (data platforms, analytics, governance) - Customer Support & Field Operations (service delivery optimization) - Application Development (AppDev) (modern development practices, APIs, integration) - AI & Intelligent Tools (e.g., Copilot, generative AI, automation, and decision-support tools) with an understanding of: - How AI capabilities can be safely and effectively embedded into enterprise solutions - Data boundaries, model usage constraints, and responsible AI considerations - Integration of AI tools across infrastructure, applications, data platforms, and business workflows - Business Engagement: - Partner with business units to gather and analyze requirements. - Translate business needs into scalable and secure technical solutions. - Act as a trusted advisor on when and how AI-enabled capabilities should be applied to solve business problems, improve efficiency, or enhance decision-making. - SAFe Framework Knowledge: - Apply principles of the Scaled Agile Framework (SAFe) to support agile delivery and enterprise-level planning. - IT Department Deep Dive: - Gain expert-level understanding of all tools, platforms, and capabilities used across IT. - Identify gaps and opportunities for improvement. - Evaluate existing and emerging tools for alignment with enterprise governance, security, and architectural standards. - Innovation & Technology Roadmap: - Research emerging technologies and propose innovative solutions. - Drive adoption of new tools and practices that enhance efficiency and competitiveness. - Identify opportunities to leverage AI, automation, and intelligent assistants to accelerate delivery, reduce manual effort, and improve outcomes across the enterprise. - Partner with security, compliance, and data governance teams to ensure new technologies—including AI—are introduced with appropriate guardrails and monitoring in place. Core Competencies - Critical Thinking: Ability to analyze complex problems, evaluate options, and make sound decisions. - Strategic Mindset: Skilled at aligning technology initiatives with long-term business objectives. - Problem Solving: Adept at identifying root causes and implementing effective solutions across diverse technology domains. Governance-by-Design: Ability to architect solutions that embed governance, security, compliance, and data controls while still enabling innovation and agility. Qualifications - Education: Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). - Experience: - 10-15 years in enterprise architecture or related technical leadership roles. - Hands-on experience with Azure cloud architecture and enterprise security. - Strong background in infrastructure, data platforms, and application development. - Experience designing or influencing governance frameworks related to cloud, data, AI, or enterprise platforms. - Skills: - Excellent communication and stakeholder management skills. - Ability to work across technical and business teams. - Familiarity with SAFe or other scaled agile methodologies. - Certifications (Preferred): - TOGAF, Azure Solutions Architect Expert, SAFe Agilist, CISSP. This position can be performed remotely or from any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $140,000.00 - $230,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Role Description The Solutions Architect partners with our field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign's Agreement Cloud platform and partner ecosystem. Through engaging stories and custom-built demonstrations, the Solutions Architect illustrates the value and benefits of modernising a prospect's System of Agreement via the Docusign offering. This position is an individual contributor role reporting to the Director, Regional Delivery Customer Success. Responsibility - Collaborate with the field sales team to cultivate and secure net-new business within an assigned territory and targeted accounts - Drive bigger, faster, and more repeatable complex and strategic deals by delivering improved go to market and enablement resources - Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture - Engage in meaningful business and technical conversations, sharing industry insights, points of views with key stakeholders from all levels and business units within large enterprise organisations - Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions - Articulate selected recommendations and the business value they provide to diverse audiences - Work collaboratively with sales partners and other internal teams to provide a world class buying experience - Provide technical and strategic guidance - Support Solutions Consultants on defining solutions and building tailored demonstrations - Facilitate scalable approach to Customer POCs and trials - Standardise demo environments and “standard demo” approach for SC team - Enhance CLM demo environments to support broader go to market - Help drive demo excellence - Support marketing to increase quality of content at different stages of deal cycle - Conduct deal post-mortems and case studies - Build increased confidence in approaching CLM deals for AEs - Define best practices for deal strategy and competitive differentiation - Enhance engagement model for services/SI selling/joint selling Qualifications - 5+ years of experience in a technical pre-sales role selling enterprise level software - BS/BA degree or equivalent in relevant work experience - Ability to travel 40% or more as needed Requirements - Strong communicator, articulate the company vision, strategic messages, and use cases - Strong project management skills, with the ability to manage multiple projects - Experience with SAP and Salesforce - Experience working with employees at all levels of an organisation - Experience with Contract Lifecycle Management and/or ERP, CRM, and ECM systems - Experience with software system configuration and integration - Experience with system integration methods: web services, SOAP APIs and REST APIs - Experience with HTML, XML, and structured data - Experience with electronic signature concepts Benefits - Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. - We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. - Your contribution helps us make the world better than we found it. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-remote