Gilbane Building Company

Overview We are seeking an experienced Recruiter to manage full-cycle recruitment for our rapidly growing mission-critical infrastructure team. The ideal candidate will have a deep understanding of data center construction, electrical/mechanical engineering, and project delivery, serving as a talent advisor to hiring managers to secure top talent in a competitive market. The Recruiter is responsible for delivering all facets of recruiting for specific mission critical projects through a consultative approach. This is achieved through the development of local recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas. The Recruiter plays a critical role in ensuring we are hiring the best possible talent. The Recruiter may also participate in the development of strategic recruiting initiatives. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane’s core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You’re a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You’re someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What’s in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Responsibilities - Leads full cycle recruiting for mission critical and data center projects, including roles supporting electrical, mechanical, commissioning, and critical facilities construction. - Develops and maintains specialized talent pipelines for data center and critical infrastructure roles, anticipating future project demand across regions and market sectors. Maintains regular contact with possible future candidates. - Takes a consultative approach, collaborating with Hiring Managers to develop recruiting & selection strategies. - Knows the current events of local/national competitors, bringing market intel to Hiring Managers and leveraging it in the recruiting approach. - Leads the creation of a recruiting and interviewing plan for each open position and conducts regular follow-ups with hiring managers and HR Business Partners to determine the effectiveness of recruiting plans and implementation. - Maintain all pertinent applicants and interview data in the applicant tracking system and post openings in other appropriate venues. - Works with external recruiters as needed. Consults with Sr. Recruiter and above on contract scope changes/modifications. - Be an ambassador for Gilbane’s employer brand both internally and externally not only through the usage of social media but by attending local professional/industry meetings in order to develop and maintain contacts. - Ensures compliance with federal, state, and local employment laws and regulations, and company policies. - Travel up to 25% may be required. Qualifications EXPERIENCE/EDUCATION - Bachelor's Degree in Human Resources, Business, or related field preferred - 3–5+ years of full-cycle recruiting experience, with a required focus on data center construction, critical facilities, electrical construction, or heavy industrial engineering. - Technical Familiarity: Understanding of key roles including MEP engineers, Project Managers, and Site Superintendents within mission-critical environments. - Or equivalent combination of education and experience KNOWLEDGE, SKILLS & ABILITIES - Understanding of recruiting principles and best practices - Customer service oriented, with exceptional communication skills - Understanding of the Data Center & Advanced Manufacturing construction marketplace, including sub-regional markets, is highly preferred - Ability to listen to understand - Excellent written and verbal communication skills with strong attention to detail - Self-motivated, flexible and thrives in a fast-paced environment - Highly organized, with ability to lead and manage multiple simultaneous requisitions - Ability to work in a team environment, build strong relationships, influence without direct authority, and build credibility and confidence at all levels - Learning to influence without direct authority, and build credibility and confidence - Proficient in Applicant Tracking Systems such as ICIMS, LinkedIn and other sourcing tools, and data analytics tools - Familiarity with laws, regulations, and best practices applicable to hiring and recruitment including but not limited to OFCCP, EEO/AAP/VETS requirements This position can be performed remotely or from any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $85,000 - $130,000 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Overview Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a BI Developer II to design, develop, and maintain business intelligence solutions that enable data driven decision-making across the organization. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane’s core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You’re a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You’re someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What’s in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Responsibilities - Designs, develops, and maintains Power BI dashboards, reports, and semantic models that support operational, financial, and strategic decision-making - Translates business requirements into clear analytical designs, metrics, and visualizations - Ensures reports are performant, intuitive, and aligned to established data definitions - Partners with data engineers to leverage curated data sets in Databricks - Implements and maintains business logic, calculations, and metrics in a consistent and reusable manner - Applies data quality checks, validation rules, and testing within Databricks and Power BI - Supports metric definitions, documentation, and lineage to ensure trust and transparency (Atlan experience a plus) - Follows established data governance, security, and access control standards - Works closely with business partners to understand reporting needs and prioritizes enhancements - Collaborates with data engineering and business teams to deliver end to end BI solutions - Provides guidance to business users on report usage and interpretation - Troubleshoots and resolve data, model, or reporting issues in a timely manner - Optimizes Power BI models and queries for performance and scalability - Contributes to BI development standards, documentation, and reusable assets - Coaches and mentors less experienced team members - Supports a positive and inclusive work environment Qualifications EXPERIENCE/EDUCATION - Bachelor’s degree in Business, Computer Science, Engineering, or related field - 3–6 years of experience in business intelligence, analytics, or data development roles - Or equivalent combination of education and experience KNOWLEDGE, SKILLS & ABILITIES - Strong experience developing reports and semantic models in Power BI required - Handson experience with SQL for data analysis and transformation - Familiarity working with cloud data platforms, preferably Databricks - Solid understanding of dimensional modeling and analytics best practices - Ability to independently deliver moderately complex BI solutions end to end - Experience supporting enterprise or large-scale analytics environments - Familiarity with CI/CD, version control (e.g., Git), and analytics development workflows - Exposure to data governance, metric standardization, or analytics enablement initiatives - Experience supporting self-service BI and governed analytics use cases - Prior experience working with financial, operational, or project-based data - Analytical thinking and attention to detail - Strong communication and stakeholder partnership skills - Ability to balance multiple priorities in a fast paced environment - Curiosity and willingness to learn new tools and techniques - Commitment to data quality, consistency, and usability This position can be performed remotely with a preference to be near any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $100,000 - 130,000 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Overview We are seeking an experienced Enterprise Solution Architect Manager to lead the design and implementation of enterprise-level solutions across multiple technology domains. This role requires a strategic thinker with deep technical expertise and the ability to collaborate effectively with both technology teams and business units. The ideal candidate will have a strong understanding of enterprise architecture principles and a proven track record of delivering innovative solutions that align with business objectives. ***This position can be located near any U.S Based Gilbane office.*** Responsibilities - - Enterprise Architecture Leadership: - Develop and maintain enterprise architecture standards and frameworks. - Ensure alignment of technology solutions with business goals and objectives. - Ensure that governance, security, compliance, and data protection requirements are architected as first-class components of all enterprise solutions, not as afterthoughts. - Define reference architectures and patterns that embed governance controls while enabling speed, innovation, and scalability - Serve as a key member of the Technical Architecture Board, a peer body providing architectural oversight to the enterprise. - Cross-Domain Expertise:Demonstrate proficiency in the following areas: - Infrastructure (networking, compute, storage) - Azure Cloud Services (IaaS, PaaS, SaaS) - Security (identity, compliance, risk management) - Data Management (data platforms, analytics, governance) - Customer Support & Field Operations (service delivery optimization) - Application Development (AppDev) (modern development practices, APIs, integration) - AI & Intelligent Tools (e.g., Copilot, generative AI, automation, and decision-support tools) with an understanding of: - How AI capabilities can be safely and effectively embedded into enterprise solutions - Data boundaries, model usage constraints, and responsible AI considerations - Integration of AI tools across infrastructure, applications, data platforms, and business workflows - Business Engagement: - Partner with business units to gather and analyze requirements. - Translate business needs into scalable and secure technical solutions. - Act as a trusted advisor on when and how AI-enabled capabilities should be applied to solve business problems, improve efficiency, or enhance decision-making. - SAFe Framework Knowledge: - Apply principles of the Scaled Agile Framework (SAFe) to support agile delivery and enterprise-level planning. - IT Department Deep Dive: - Gain expert-level understanding of all tools, platforms, and capabilities used across IT. - Identify gaps and opportunities for improvement. - Evaluate existing and emerging tools for alignment with enterprise governance, security, and architectural standards. - Innovation & Technology Roadmap: - Research emerging technologies and propose innovative solutions. - Drive adoption of new tools and practices that enhance efficiency and competitiveness. - Identify opportunities to leverage AI, automation, and intelligent assistants to accelerate delivery, reduce manual effort, and improve outcomes across the enterprise. - Partner with security, compliance, and data governance teams to ensure new technologies—including AI—are introduced with appropriate guardrails and monitoring in place. Core Competencies - Critical Thinking: Ability to analyze complex problems, evaluate options, and make sound decisions. - Strategic Mindset: Skilled at aligning technology initiatives with long-term business objectives. - Problem Solving: Adept at identifying root causes and implementing effective solutions across diverse technology domains. Governance-by-Design: Ability to architect solutions that embed governance, security, compliance, and data controls while still enabling innovation and agility. Qualifications - Education: Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). - Experience: - 10-15 years in enterprise architecture or related technical leadership roles. - Hands-on experience with Azure cloud architecture and enterprise security. - Strong background in infrastructure, data platforms, and application development. - Experience designing or influencing governance frameworks related to cloud, data, AI, or enterprise platforms. - Skills: - Excellent communication and stakeholder management skills. - Ability to work across technical and business teams. - Familiarity with SAFe or other scaled agile methodologies. - Certifications (Preferred): - TOGAF, Azure Solutions Architect Expert, SAFe Agilist, CISSP. This position can be performed remotely or from any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $140,000.00 - $230,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Overview Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a Product Management Lead to own the vision, roadmap, and delivery of a defined portfolio of technology products. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane’s core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You’re a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You’re someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What’s in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Responsibilities - Owns product strategy and roadmap for assigned product(s) or platform area - Prioritizes the product backlog and accepts/rejects work against defined acceptance criteria - Makes day-to-day trade-off decisions balancing user value, technical health, risk, and timeline - Operates as an individual contributor; may lead virtual squads but has no formal direct reports - Translates business outcomes into clear product goals, epics, and features - Maintains a 3–4 quarter roadmap aligned to enterprise priorities and architecture standards - Leads Agile ceremonies with engineers, designers, and analysts to deliver incremental value - Defines and manages acceptance criteria, release plans, and product documentation - Ensures adherence to security, privacy, and regulatory requirements (e.g., data governance controls) - Contributes to portfolio governance, risk reviews, and architectural runways - Drives customer discovery, usability testing, and feedback loops - Partners with Change Management and Training teams to maximize adoption and value - Defines KPIs/OKRs; track value realization, adoption, and NPS/CSAT where applicable - Supports business cases and prioritize investments based on ROI and total cost of ownership - Coaches and mentors less experienced team members - Supports a positive and inclusive work environment Qualifications This position can be performed remotely with a preference to be near any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $115,000-150,000 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Overview Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a BI Developer II to design, develop, and maintain business intelligence solutions that enable data driven decision-making across the organization. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane’s core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You’re a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You’re someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What’s in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Responsibilities - Designs, develops, and maintains Power BI dashboards, reports, and semantic models that support operational, financial, and strategic decision-making - Translates business requirements into clear analytical designs, metrics, and visualizations - Ensures reports are performant, intuitive, and aligned to established data definitions - Partners with data engineers to leverage curated data sets in Databricks - Implements and maintains business logic, calculations, and metrics in a consistent and reusable manner - Applies data quality checks, validation rules, and testing within Databricks and Power BI - Supports metric definitions, documentation, and lineage to ensure trust and transparency (Atlan experience a plus) - Follows established data governance, security, and access control standards - Works closely with business partners to understand reporting needs and prioritizes enhancements - Collaborates with data engineering and business teams to deliver end to end BI solutions - Provides guidance to business users on report usage and interpretation - Troubleshoots and resolve data, model, or reporting issues in a timely manner - Optimizes Power BI models and queries for performance and scalability - Contributes to BI development standards, documentation, and reusable assets - Coaches and mentors less experienced team members - Supports a positive and inclusive work environment Qualifications EXPERIENCE/EDUCATION - Bachelor’s degree in Business, Computer Science, Engineering, or related field - 3–6 years of experience in business intelligence, analytics, or data development roles - Or equivalent combination of education and experience KNOWLEDGE, SKILLS & ABILITIES - Strong experience developing reports and semantic models in Power BI - Handson experience with SQL for data analysis and transformation - Familiarity working with cloud data platforms, preferably Databricks - Solid understanding of dimensional modeling and analytics best practices - Ability to independently deliver moderately complex BI solutions end to end - Experience supporting enterprise or large-scale analytics environments - Familiarity with CI/CD, version control (e.g., Git), and analytics development workflows - Exposure to data governance, metric standardization, or analytics enablement initiatives - Experience supporting self-service BI and governed analytics use cases - Prior experience working with financial, operational, or project-based data - Analytical thinking and attention to detail - Strong communication and stakeholder partnership skills - Ability to balance multiple priorities in a fast paced environment - Curiosity and willingness to learn new tools and techniques - Commitment to data quality, consistency, and usability This position can be performed remotely with a preference to be near any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $100,000 - 130,000 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking an HR Operations Specialist who brings a strong foundation in HR operations, a consultative mindset, and a passion for improving processes through modern tools and technology. This role is ideal for an HR professional who is curious about technology, and skilled at translating HR needs into practical, user-friendly solutions. This position supports a flexible work arrangement, with eligibility for in‑office or remote work within the U.S. Mountain, Central or Eastern time zones. Responsibilities - ServiceNow HRSD Support - Provide day‑to‑day HR operational support in ServiceNow HRSD as a system administrator. - Maintain HR Knowledge Base content and partner with COEs to ensure accuracy and alignment to policy. - Monitor performance dashboards and work with stakeholders to address trends, opportunities, and recurring issues. - Coordinate with GTG when enhancements or technical fixes require developer‑level intervention. - HR Process Improvement & Consulting - Analyze current HR processes, identify pain points, and recommend improvements that reduce manual work and enhance employee experience. - Facilitate discovery sessions with HR partners to understand business needs and translate them into system requirements. - Lead small HR process redesign efforts, ensuring alignment with compliance, change management, and service delivery principles. - Document processes, create standard operating procedures, and support adoption across HR teams. - AI & Technology Enablement - Use enterprise AI tools to enhance HR work. - Identify HR use cases for AI or automation and partner with technical colleagues to explore feasibility. - Support HR team members in learning and adopting digital tools. - Data Quality, Reporting & Compliance - Develop and run basic audits to ensure data accuracy and integrity across HR processes and systems. - Produce recurring and ad‑hoc HR operational reports with clear definitions and insights. - Handle PII in alignment with internal data protection policies. Qualifications - Hands‑on experience working in ServiceNow HRSD as a functional user or system support partner. - Ability to update configurations, cases, workflows, and knowledge content within HR-governed boundaries. - Experience using AI tools in an HR context. - Experience supporting HR technology platforms (ServiceNow HRSD preferred) from an HR lens. - Strong communication skills. - Ability to work collaboratively in cross‑functional teams. - Experience mapping processes, analyzing workflows, or supporting change management. - Proficiency with Microsoft 365. Requirements - Communicate Effectively – adapt message and medium to audience; ensure shared understanding. - Act Inclusively – show respect, empathy, and dignity; leverage diverse perspectives. - Solve Problems – identify, prioritize, and implement alternatives; measure outcomes. - Demonstrate Agility/Adaptability – explore rationale for change; try new approaches; collaborate. - Drive for Results – show ownership and accountability; deliver business outcomes. - Champion Innovation – identify opportunities for new/improved ways of working; create differentiated solutions. Benefits - Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. - The pay ranges from $64,000.00 - $85,000.00 plus benefits and retirement program. - Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. - We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. - Qualified applicants who are offered a position must pass a pre-employment substance abuse test.