• Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the security landscape. • Apply this expertise to deliver impactful solutions that address client needs effectively and differentiate our offerings. • Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives. • Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication. • Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations. • Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders. • Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities. • Proactively suggest and implement improvements to streamline workflows and improve outcomes. • Assist in responses to Requests for Proposals/Information (RFP/RFI). • Represent the organization at industry events, trade shows, and customer seminars. • Provide technical support and guidance to channel partners. • Continuously enhance your knowledge of products, industry trends, and customer use cases.

• Conduct detailed functional analysis with clients and technical stakeholders. • Identify requirements, dependencies, risks, and technical constraints. • Design scalable and resilient solutions based on modern system-integration patterns. • Produce diagrams and/or technical documentation to present the solution to clients clearly. • Use Digibee’s AI resources to map flows, detect patterns, and accelerate technical understanding. • Build end-to-end integration pipelines using Digibee platform components. • Configure authentication, messaging patterns, data manipulation, mappings, and synchronous/asynchronous integrations. • Implement observability mechanisms (logs, metrics, tracing) to support operations and troubleshooting. • Ensure technical quality, performance, and security of integrations. • Leverage Digibee’s AI to accelerate development, automation, and validations. • Accurately estimate development effort and pipeline complexity. • Communicate deadlines clearly and transparently. • Take responsibility for meeting deadlines, ensuring delivery quality, and mitigating risks. • Propose alternatives when replanning is required. • Facilitate technical meetings with internal teams and clients. • Maintain clear, objective, and frequent communication on delivery status. • Coordinate alignment across teams (CSM, Product, Engineering, Support). • Document decisions and ensure all stakeholders remain aligned and informed. • Guide clients in adopting the Digibee platform and applying AI to their integrations. • Create and execute functional and integrated test scenarios. • Validate end-to-end behavior across all participating systems. • Support UAT/validation activities with clients. • Ensure quality and reduce rework throughout the project. • Use AI to generate test cases, validate contracts, and detect inconsistencies. • Diagnose and resolve incidents in integration pipelines. • Use platform logs, metrics, and tracing to identify root causes. • Propose preventive improvements and structural fixes. • Promote integration, governance, and architectural standards within the team. • Contribute to internal frameworks, reusable components, and best practices. • Support platform evolution and internal process improvements. • Act as an ambassador for innovation and AI adoption within projects.

• Support sales teams by designing and architecting tailored IT solutions • Build and maintain technical relationships with OEM partners • Develop and manage lab and demonstration environments • Deliver customer presentations, demonstrations, and proof-of-concept engagements • Assist with RFIs, RFPs, RFQs, solution documentation, and architectural diagrams • Collaborate with Sales, Engineering, and Project Management teams on solution delivery • Provide technical expertise during customer engagements and deployments • Identify opportunities to expand services and add customer value • Maintain relevant certifications aligned with strategic technologies • Contribute to marketing efforts such as blogs, white papers, and technical content • Travel up to 20% for customer and internal engagements

Your new career adventure starts here! Job Summary: The Technical Solutions Consultant will be tasked with understanding the operational needs of customers, primarily public transit agencies, and recommend the optimal TripSpark solution to meet those needs. This includes conducting tailored product demonstrations, acting as a subject matter expert and technical resource for RFP responses, guiding requirements gathering, supporting the deal approval process, and collaborating with the TripSpark Professional Services team to develop accurate timelines and Statements of Work. This role requires excellent communication and presentation skills, with the ability to clearly articulate complex technical solutions to both technical and non-technical audiences. This highly visible role works closely with Sales leadership and cross-functional teams to shape how TripSpark solutions are positioned and delivered to customers. The Technical Solutions Consultant will be responsible for supporting and influencing Sales bookings targets by leading the technical and solution strategy throughout the pre-sales cycle, with selective post-sales support as needed. This role requires a strong technical foundation with an emphasis on system configuration, as well as a passion for technology and serving customers. This role offers the opportunity to shape and improve pre-sales processes, tools, and workflows as the function continues to evolve. Success in this role is measured by revenue influence, improved win rates, quality of solution design, and overall customer satisfaction. Job Description: Preferred Education Degree/Diploma in Computer Science or another technical discipline and/or relevant experience in the field. Required Experience - 7+ years of experience in transportation technologies, preferably supporting public transit agencies. - 3+ years experience in a technical or consultative role (implementation, product management, sales engineering, professional services, or customer support). - Experience in CAD/AVL, Demand Response, fixed-route, or related transit technologies is strongly preferred. - Demonstrated experience leading customer-facing demos and requirements discovery sessions. - Experience supporting RFP responses and writing or contributing to proposal content will be considered an asset. Key Responsibilities - Support the Sales team through all aspects of the pre-sales cycle and contribute directly to achieving and exceeding Sales booking targets, win rates, and revenue objectives. - Work with Sales Operations, Sales Leadership, and Account Executives to design and execute solution strategies that align customer and company goals. - Lead discovery sessions to identify customer operational needs and translate them into detailed solution requirements. - Design and present tailored, end-to-end TripSpark solutions that align with customer workflows and business objectives. - Serve as the resident subject matter expert for technical questions, solution fit, use cases, demos, and specifications. - Conduct onsite and remote demonstrations of TripSpark solutions tailored to public transit agency use cases. - Support the Sales team through the RFP process, including technical responses, requirements clarification, and competitive positioning. - Work with Professional Services team to develop accurate, timely, and deal-specific Statements of Work. - Stay current with product enhancements and roadmap developments, ensuring solution recommendations accurately reflect current capabilities. - Identify opportunities to improve pre-sales workflows, demo environments, and sales enablement processes, and lead initiatives that increase efficiency and effectiveness for the sales organization. - Partner with Sales Operations to refine tools, documentation, and processes that improve the effectiveness of the pre-sales function. - Support limited post-sales activities such as solution clarification and training assistance when required to ensure customer satisfaction. Key Skills and Competencies: - Strong technical knowledge of transportation technology solutions, including system configuration and business workflows. - Ability to translate complex operational requirements into practical, scalable solution designs. - Strong communication skills and the ability to present to technical solutions to both technical and non-technical audiences. - Strong self-motivation and ability to operate independently in a highly visible, individual contributor role. - Strong presentation skills, including the ability to confidently lead executive-level demonstrations. - Proven ability to plan, prioritize, and organize workload while consistently meeting service standards and sales objectives. - Ability to cultivate ideas independently and bring a unique perspective to customer solutioning and internal process improvement. - Strong collaboration skills with cross-functional teams including Sales, Delivery, Product Management, Development, and Customer Support. Travel: Up to 25%, depending on business needs. Reasons You’ll Love Working Here: - Health Benefits: Life Insurance, Short-Term, and Long-Term Disability Coverage as well as Medical, Dental, and Vision coverage options for you and your family. - Financial Perks: Employee Stock Purchase Plan, Company Bonus Plan, Referral Bonus Program, Computer Purchase Plan, Discounts for home/auto insurance - Work-life balance: Company-paid Holidays, Vacation, and Personal Time Off. Flexible working hours policy. Work from home options available (Some restrictions apply). - Professional Development: Employee education and development program that includes 100% tuition fees and book reimbursement (Some restrictions apply). - Employee Assistance: This program provides counseling and wellness services. Worker Type: Regular