• Build a scalable web data acquisition platform used across teams. Enable not just your team but other teams to ingest data more safely and efficiently. • Make tradeoffs between costs, reliability and performance in key architecture decisions. • Create shared abstractions and tooling that make it easy to add, maintain, and operate scrapers in production. • Own system reliability, including smart retries, backoff strategies, error handling, and failure recovery. Continuously improve resilience, correctness and maintainability of scraping and data ingestion infrastructure. • Build observability into data pipelines through logging, metrics, and alerting. Monitor data quality. Improve and scale end-to-end data pipelines. • Collaborate cross-functionally to support new data sources and evolving product requirements.

Role Description Lyrebird is scaling fast, and our Forward Deployed Engineer is how we get complex enterprise integrations across the line. You'll own the technical relationship with hospitals, health systems, and large clinical groups, building the integrations and custom solutions that turn enterprise conversations into signed contracts and live deployments. Most of what you ship will land in the core platform, so your work has lasting impact well beyond any individual deal. This role suits a developer who thrives outside a purely product-focused environment, someone energised by variety, comfortable switching between a pre-sales call and a pull request, and who takes pride in making complex things feel simple for customers. You're as comfortable whiteboarding an architecture as writing the code that implements it. Qualifications - Strong TypeScript and JavaScript skills, with experience building and consuming REST APIs - Experience designing secure integrations, including OAuth, token-based auth, and regulated environments - Comfort across the full delivery cycle, from prototyping through to production - Ability to communicate technical concepts clearly to both engineering and non-technical stakeholders Requirements - Experience with healthcare data standards such as HL7, FHIR, or MLLP - Familiarity with C#, PHP, or Java - Prior experience in a customer-facing or forward-deployed engineering role Benefits - The code you write will help clinicians spend less time on documentation and more time with patients, something you'll see reflected in the feedback we get every day. - We're building a team that reflects the diversity of the people who benefit from our work. - We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. - If you're from an underrepresented background in tech, we strongly encourage you to apply, even if you don't meet every requirement. - We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. - These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. - If you would like more information about how your data is processed, please contact us.

• Lead and execute packaging engineering projects across CPG Food and Beverage categories such as snacks, rigid/flexible foods, refrigerated/frozen foods, beverages, confection, and ready‑to‑eat products • Own the development, qualification, and commercialization of primary, secondary, and tertiary packaging components • Lead specification creation, maintenance, and harmonization activities in client systems (PLM, ERP, or digital spec platforms) • Conduct advanced packaging testing including transit simulations, shelf-life studies, barrier performance evaluations, machinability reviews, and line trial validation • Collaborate with R&D, Operations, Supply Chain, Procurement, and Quality to drive packaging initiatives from concept to launch • Identify and resolve packaging manufacturing issues, partnering with suppliers and co‑packers as needed • Support or lead sustainability initiatives, including packaging optimization, recyclability improvements, lightweighting, and material consolidation • Drive continuous improvement across packaging processes, documentation, and data governance

• Integrating Kontakt.io with hospital systems such as EHR/EMR, ADT, nurse call, staffing, and operational platforms • Supporting and validating integrations using APIs, HL7, FHIR, or other healthcare data exchange methods • Mapping real clinical workflows to system data flows and configurations • Partnering closely with Deployment Project Managers during implementation • Supporting deployment planning, integration testing, go-live, and stabilization • Participating in onsite or remote customer sessions as needed • Acting as a technical bridge between hospital IT, clinical stakeholders, and internal teams • Explaining integration behavior, limitations, and tradeoffs clearly and honestly • Helping customers understand how to operationalize integrations effectively • Diagnosing and resolving integration issues in production environments • Supporting post-deployment optimization and expansion use cases • Documenting integration patterns, risks, and best practices for scale • Providing grounded feedback to Product and Engineering based on field reality • Helping shape integration standards, tooling, and deployment playbooks • Improving repeatability and reducing deployment risk over time