• As the Business Insights Analyst, you will be responsible for driving change programs, managing relationships, overseeing administrative processes, and leading both direct and indirect teams to achieve organizational goals. • Develop and Expand Best-in-class content : Contribute to the creation and expansion of best-in-class content for general merchandise, ensuring high-quality and client-focused resources. • Promote Unify Adaptation : Guide the team in driving the adoption of Unify among capstone clients and key accounts increasing client adoption. • Provide support and training to team members to effectively promote Unify’s key features. • Innovate and Build Reports : Oversee the creation and maintenance of the best-in-class Unify content while focused on standardization, accessibility, and upskilling. • Promote Client-Centric Approach : Encourage the Commercial team to deepen their focus on clients providing regular updates on progress and benefits. • Optimize Administrative Processes : Implement initiatives to reduce time spent on administrative tasks, allowing the Commercial team to focus more on client engagement and revenue generation.

• Evaluate, write, and present utilization and cost containment reports • Determine or agree upon deliverables with customer • May need to be a liaison with IT/vendor and customer • Perform appropriate analysis on data: forecasting, modeling, regression • Mine data and perform appropriate analysis on data • Present data and provide feedback to client and customer • Develop relationships with subject matter experts (SME) • Seek and adopt best practices in data reporting • Perform other relevant tasks as assigned by Management

• Own the timely delivery and quality of recurring category reports • Continuously improve existing reports (Excel, BI) • Develop new BI dashboards and reporting solutions that are intuitive and user-friendly • Ensure accuracy, consistency and integrity of all category data & reporting • Identify and resolve data discrepancies or reporting gaps • Implement process improvements to strengthen data quality management • Support initiatives that improve the speed and usability of data-driven solutions • Support with deep/ad hoc analysis where required • Translate data into actionable insights

• Build trusted relationships throughout the business • Lead the design and development of organizational dashboards and reports • Assess strategy, approach, and deliverables as the business and industry evolve • Ensure quality, drive operational efficiency, and set priorities • Understand the entire data warehouse structure, available data, organizational KPIs, and business objectives • Collaborate with cross-functional teams to understand their data visualization needs • Act as a data thought leader and trusted advisor to business customers • Translate requirements into effective and impactful dashboards and reports • Drive adoption of data visualization and reporting solutions through training and communication • Lead and manage the data visualization team, setting goals and providing guidance • Ensure accuracy and integrity of data used in visualizations