• Convertir el caos en sistemas que sí funcionan • Diseñar y mejorar procesos operativos end-to-end para que la operación fluya sin fricción. • Documentar workflows, playbooks y SOPs claros (que la gente sí use). • Detectar cuellos de botella antes de que se vuelvan incendios. • Proponer e implementar mejoras continuas con mentalidad práctica y escalable. • Usar data para tomar mejores decisiones • Definir y dar seguimiento a los KPIs que realmente importan (no métricas de adorno). • Construir con el equipo de data dashboards simples, claros y accionables. • Analizar datos, detectar patrones y convertirlos en acciones concretas. • Ayudar al equipo y a los founders a decidir con base en datos, no en suposiciones. • Acompañar, desarrollar y hacer crecer al equipo de operaciones. • Alinear al equipo con objetivos claros, métricas bien definidas y prioridades reales. • Dar feedback constante, coaching y contexto para que todos puedan tomar mejores decisiones. • Asegurar que la operación cumpla SLAs y métricas clave. • Traducir objetivos del negocio en planes operativos claros y ejecutables. • Coordinar con founders, comercial y tech para que todo esté alineado. • Resolver problemas rápido, con criterio y foco en impacto. • Preparar la operación para escalar sin que se rompa. • Implementar herramientas, automatizaciones y mejoras tech. • Proponer ideas que hagan la operación más eficiente, inteligente y humana. • Participar activamente en decisiones estratégicas desde el lado operativo. • Reporte de cumplimiento de métricas a los founders.

• Monitor and optimize network adequacy across Lyra’s clinical portfolio, ensuring geographic and clinical coverage consistently meets member demand and performance standards. • Define and track key performance drivers, designing robust reporting frameworks that provide real-time visibility into the health and scalability of the network. • Serve as the primary subject matter expert for network performance, proactively diagnosing root causes for fluctuations and identifying targeted areas for improvement. • Drive cross-functional strategy to bridge network gaps, partnering with Clinical, Product, and Operations teams to implement scalable, long-term solutions. • Synthesize complex data into actionable narratives, ensuring both near-term operational needs and long-term strategic goals are supported by rigorous analysis. • Deliver data-driven recommendations to executive leadership, providing the insights necessary to drive organizational alignment and strategic investment. • Collaborate with leadership to align network capacity with commercial goals, ensuring Lyra’s network strength remains a key differentiator in the market. • Influence the evolution of clinical programs by providing a network-centric lens on how Lyra can best serve new and existing member populations. • Lead high-priority initiatives end-to-end, managing the full lifecycle from initial concept and stakeholder alignment through execution and post-launch evaluation.

• Develop and execute communication strategies that promote a culture of quality, safety, compliance, and customer service across global operations. • Develop and execute communication strategies that articulate the value of Viatris’ portfolio that spans generics, established brands and innovative brands. • Support executive and senior leaders across Operations, Quality, R&D and Commercial with communications strategies to drive engagement, visibility and connection with colleagues. • Bring together key communicators across our Operations, R&D and Commercial network to drive employee engagement and promote knowledge and best practice sharing to enhance communications efforts. • Provide strategic counsel and develop communications to support organizational announcements, restructuring activities, transformation initiatives, divestitures and integrations impacting Operations, Quality, Commercial and R&D. • Collaborate & align globally with multiple teams to ensure consistency with brand standards and adherence to the evolving corporate narrative.

• Serve as a critical part in operating a business; develop and execute merchandising strategies to maximize departmental opportunities and reach financial and client goals • Drive seasonal line plans across all brands/partners • Work collaboratively with the Buying team to ensure cohesiveness of total product assortment; aid in the selection of merchandise based on client preferences, market trends, and company goals • Support the buying process by conducting research on product availability, pricing, and vendor relationships • Build and maintain strong partnerships with cross-functional team members and vendors, both new and existing • Work closely with cross-functional teams such as Planning, Styling, and Marketing to align strategies and ensure a cohesive customer experience • Monitor and analyze inventory levels, sales data, and demand forecasts to ensure optimal stock levels and product assortment • Stay up-to-date with industry trends, competitor activities, and client preferences to inform buying decisions that are appropriate for Stitch Fix clients • Conduct regular market research and competitive analysis to identify new opportunities and potential risks • Assist in analyzing sales data and client feedback on an ongoing basis (i.e weekly, monthly, quarterly hindsights) to provide insights and inform strategies for future assortments. • Partner with Planning counterparts to actively and responsibly manage open to buy budget and coordinate purchase orders, deliveries, and replenishment strategies. • Own strategic management of the vendor matrix, identifying core competencies to maximize product opportunities and reach financial goals • Collaborate with vendors and suppliers to ensure timely delivery of products, resolve any issues, and maintain positive relationships. • Assist in negotiating terms, contracts, and pricing with suppliers to optimize profitability and product quality. • Participate in meetings, contribute to team discussions, and provide input on product assortment and promotions