MCAT Tutor - Boston, MA - Remote OK - Contract   MCAT Tutors help students through the process of preparing for the MCAT examination. Responsibilities: Tutors meet virtually with students one-on-one to assist with content, strategy, and overall preparation for the MCAT. Qualifications: Tutors are typically outstanding college seniors, students taking time off between their undergraduate studies and medical school, or medical/PhD students. All tutors must have: 1. Taken the MCAT in the past three years and achieved a minimum score of 130 in at least three sections (1 score of 129 is accepted). 2. Planning to start medical school in 2025 or after. 3. Have a genuine interest in helping students achieve their goals. Candidates will participate in an orientation and training process prior to being hired. All qualified applicants are considered.     About MedSchoolCoach   MedSchoolCoach is a rapidly growing EdTech company that serves the needs of future physicians by providing the highest quality content, software, and one-to-one tutoring, and advising services. Physician-led and founded, MedSchoolCoach is driven by its mission to help shape the future of medicine. Over time, the organization has become one of the largest players in the medical space, reaching nearly 50% of prospective medical students every year through one of our products or services.   Compensation and Benefits   - Competitive compensation with room for advancement - Aggressive raise structure - Flexible schedule—we expect greatness, but will not micromanage your day

• Lead planning, coordination, and delivery of program‑level services for a federal data access and linkage initiative. • Ensure that every step of the data access journey is transparent, timely, and aligned with federal requirements and program priorities. • Manage relationships with program staff, stakeholders, funded studies, research users, and partner organizations • Own dashboards and metrics for intake volumes, DUA and review cycle times, technical assistance and training activity, and user satisfaction.

• Support two sales regions to ensure timely access to clonoSEQ ordering for providers and care teams • Manage provider onboarding process for expedited ordering and customers who have clonoSEQ integrated in their EMR • Build and maintain strategic relationships with customers and drive satisfaction through superior service and execution. • Collaborate with Account Operations Leads to manage internal process for addressing institution-specific onboarding requirements. • Ensure accurate and timely reporting of information related to new prospects. • Serve as customer liaison for priority internal initiatives requiring customer engagement. • Educate customers on new support offerings to maximize brand performance. • Manage clonoSEQ collection kit inventory in your two regions • Collaborate with the Clinical Services team to ensure efficient and effective communication with clinicians and their care team. • Serve as a point of customer escalation engagement • Contribute to a culture of success and ongoing business and goal achievement. • Support patient pull through efforts with timely customer follow-up and reporting • All other duties as assigned

• Convertir el caos en sistemas que sí funcionan • Diseñar y mejorar procesos operativos end-to-end para que la operación fluya sin fricción. • Documentar workflows, playbooks y SOPs claros (que la gente sí use). • Detectar cuellos de botella antes de que se vuelvan incendios. • Proponer e implementar mejoras continuas con mentalidad práctica y escalable. • Usar data para tomar mejores decisiones • Definir y dar seguimiento a los KPIs que realmente importan (no métricas de adorno). • Construir con el equipo de data dashboards simples, claros y accionables. • Analizar datos, detectar patrones y convertirlos en acciones concretas. • Ayudar al equipo y a los founders a decidir con base en datos, no en suposiciones. • Acompañar, desarrollar y hacer crecer al equipo de operaciones. • Alinear al equipo con objetivos claros, métricas bien definidas y prioridades reales. • Dar feedback constante, coaching y contexto para que todos puedan tomar mejores decisiones. • Asegurar que la operación cumpla SLAs y métricas clave. • Traducir objetivos del negocio en planes operativos claros y ejecutables. • Coordinar con founders, comercial y tech para que todo esté alineado. • Resolver problemas rápido, con criterio y foco en impacto. • Preparar la operación para escalar sin que se rompa. • Implementar herramientas, automatizaciones y mejoras tech. • Proponer ideas que hagan la operación más eficiente, inteligente y humana. • Participar activamente en decisiones estratégicas desde el lado operativo. • Reporte de cumplimiento de métricas a los founders.