Role Description The Client Account Coordinator is a collections role that is responsible for the accounting administrative functions within Fleet Management. Those functions include, but are not limited to: - Researching billing questions and contacting customers on accounts receivable balances. - Being the main point of contact for accounts receivable and billing questions for local sales teams, administrative offices, and external customers. - Working full-time remotely from home in the Greater St. Louis, MO Metropolitan area, Monday through Friday, 8 a.m. to 5 p.m. CST. The pay range for this position is $21.20 to $22.12 per hour USD, determined by various factors including relevant education, qualifications, experience, skills, performance, time in position, and business needs. Qualifications - Must currently live in the Greater St. Louis, MO Metropolitan area. - Minimum 2 years accounting, billing, or AR experience. - Minimum 2 years customer service experience. - Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc). - Some college coursework in Accounting or Business preferred. - Intermediate proficiency with MS Excel. - Must have the ability to meet all work from home technical requirements. - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Requirements - Ethics & Values - Executing - Customer Service - Detail-Oriented - Problem Solving - Communication - Resilience Work from Home (WFH) Requirements - Terrestrial cable or fiber internet connections are strongly preferred; satellite internet connections are not supported. - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required; connection latency must be less than 100ms. Benefits - Paid vacation and choice time days. - Medical, dental, and vision insurance benefits. - Dependent spending account, health savings account. - Life and disability insurance. - Fertility benefits. - Employee Assistance Programs. - Profit sharing. - 401(k) employer match. - Discounts and more! Company Description Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. Our operations center is located at 2281 Ball Dr. St. Louis, MO 63146.

Role Description The Collections Specialist will manage Accounts Receivable (AR) Aging reports for designated locations and subsidiaries. The role involves handling escalated accounts or invoices that require advanced collection efforts through direct communication with customers via calls and emails. This position also involves preparing necessary documentation, coordinating with attorneys, and recommending accounts for third-party collection or write-off. Regular communication with the Collections Manager about the status of past due accounts is essential. - Manage AR Aging reports for assigned locations and subsidiaries. - Handle escalated accounts and invoices requiring advanced collection efforts. - Conduct direct calls and emails with customers to resolve outstanding debts. - Prepare necessary documentation for collection, including letters and attorney requests. - Recommend accounts for third-party collection or write-off. - Communicate with the Collections Manager regarding past due accounts. - Monitor and resolve financial discrepancies. - Maintain detailed account notes reflecting collection efforts. - Work on returned statements to collect outstanding debt and update contact information. - Update ERP systems with current information. - Ensure the security and privacy of customer information and files. - Perform related duties as assigned. - Conduct 30-35 calls per day. Qualifications - At least two years of experience in collection and credit work. - Excellent verbal and written communication skills. - Proficient in Microsoft Office Suite or related software. - Experience with ERP systems. - Ability to work effectively in a team and independently, in a fast-paced environment. - Basic understanding of statistics and data analysis. - Knowledge of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. - Ability to perform 30-35 calls per day. - Proficiency in typing. Requirements - High school diploma or equivalent required. - Bachelor's or associate's degree preferred but not required. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

• Define and execute the product vision and roadmap for ABC Fitness’s Billing & Collections products. • Own the end-to-end strategy for ABC Billing capabilities, including subscription billing, invoicing, collections, and payment recovery. • Lead and develop a high-performing team of product managers responsible for billing and revenue platform capabilities. • Modernize ABC’s billing infrastructure to support high-volume recurring transactions, global payments, and scalable commerce APIs. • Partner with leading fintech and payment providers including Stripe, Worldpay, GoCardless, JP Morgan, and major card networks to expand ABC’s global payment capabilities. • Drive innovation in subscription monetization, pricing models, and automated collections workflows. • Partner with engineering, finance, risk, legal, and GTM teams to deliver innovative, scalable revenue solutions. • Launch new commerce and fintech capabilities, including embedded payments and value-added financial services. • Use customer insights, analytics, and market trends to prioritize roadmap investments and optimize revenue outcomes.

Job DetailsJob Location: MI90 Arizona Home Office - Phoenix, AZ 85083Position Type: Full TimeJob Category: Customer ServiceRemote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you! Join the Industry Leader Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us. Why Choose Professional? At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint. If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you! Job Details: Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas) Work from Home Requirements: Minimum of 1.5 years 1st or 3rd party collection experience. Dedicated, private room in your home that is quiet during work hours. Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment. You will be required to sign and acknowledge these work-from-home requirements. Must have a personal cell phone to install a security application. Must be present in virtual work environment via company provided webcam during all working hours. Must be meeting minimum performance levels and KPI’s. What Will You Be Doing as a Credit Representative? Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. We will train you to take inbound and outbound call with utmost professionalism and courtesy. Negotiate and set-up payments. Navigate cutting edge Customer Relationship Management (CRM) software Learn negotiation and sales techniques applicable to all industries Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. General computer skills are required with the ability to navigate multiple screens and type 25 words per minute Good decision making skills are required. Top Reasons to Join Our Team: A stable organization offering an exciting yet challenging employment opportunity, Growth potential, both personally and professionally. Comprehensive training to set you up for success. A supportive, dynamic team environment and Company Culture. The chance to make a meaningful impact by helping people navigate tough times. Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days. We offer a traditional 401k/Roth Plan with discretionary matching. Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment) Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community, Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission. See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers Apply today and start making a difference with Professional! EOE/DFW Qualifications