Professional Credit Service

Role Description As a Patient Advocate, you have an opportunity to join our dynamic team, utilize cutting edge technologies, provide empathetic and caring customer service to patients, helping not just communities at large but also the health systems we all rely on— and you’ll do it all while earning certification as a revenue cycle healthcare professional! What Will You Be Doing as a Patient Advocate? - Set up acceptable payment arrangements on current self-pay balances. - Handle inbound and outbound calls, data entry, and update account information. - Help patients by answering basic medical billing and insurance questions. - Follow up on outstanding insurance claims by utilizing various insurance websites. - Learn and utilize several healthcare database programs. - Focus on problem resolution. - Use strong analytical skills and ability to multi-task and manage a high volume of calls. - Exercise excellent communication skills with a professional speaking voice. Qualifications - Minimum of 1-year medical billing experience, working in Epic, NextGen, or IDX. - Dedicated, private room in your home that is quiet during work hours. - Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. - Your desktop work surface must have room for 2 PC monitors. - You will be required to sign and acknowledge these work-from-home requirements. - Must have a personal cell phone to install a security application. - Must be present in virtual work environment via company provided webcam during all working hours. - Must be meeting minimum performance levels and KPI’s. - Have the desire to make a difference and help others. Requirements - Position is Full-Time, 40 hours per week, working Monday – Friday, hours are between 8:00 am – 5:30 pm CST. - On the job training, in a fast-paced, patient-focused environment. Benefits - A stable organization offering an exciting yet challenging employment opportunity. - Growth potential, both personally and professionally. - HFMA CRCR certification in the medical industry. - Great benefits (health, dental & vision insurance) the 1st of the month following 60 days. - We offer a traditional 401k/Roth Plan with discretionary matching. - Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment). - Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community. - Compensation begins at $17.00-$19.00 per hour, depending on experience, plus monthly bonuses.

Role Description Professional Credit | Ensource specializes in accounts receivable management services offering two dedicated service lines: Professional Credit collections, and Ensource, premier provider of domestic, high-quality medical coding and revenue cycle management (RCM) services. We set ourselves apart from others in the industry with our unique focus on utilizing cutting-edge technology and science to support the needs of clients and dedication to delivering consumer-centric financial services that enhance client-consumer relations. We recognize and understand some of the challenges and feelings of isolation that can come with remote work, so we've dialed in on what makes working remotely successful for our valued employees. - Performs quality assurance reviews/audits to internal coding staff with appropriate feedback - Promote consistency and accuracy of coding and documentation practices, and conduct chart reviews that verify the correct assignment of diagnosis/procedure codes - Provides quality reviews (QA) related feedback and education to new staff during the onboarding and orientation, or as indicated - Demonstrates ability to educate, develop and stimulate the professional growth and development of staff members - Demonstrates working knowledge of regulatory and provider guidelines, updating knowledge base continuously through self-study - Meet or exceed high quality standards, to provide exceptional coding services to our clients - Communicate and collaborate with inpatient coders and managers to address the dynamic needs of our clients - Keep active coding certifications and complete continuing education to maintain expertise - Performs other related work as needed Qualifications - Current AHIMA or AAPC coding certification(s) - At least 3-4 years coding/auditing CPT, ICD-10-CM and ICD-10-PCS following official guidelines - Understanding of physiology, medical terminology, and disease processes - Strong interpersonal and communication skills for cross-department collaboration - Strong team player with high attention to detail that can adapt easily to continuous change - Access to high-speed internet and workstation. Elevate IT requirements are available upon request Benefits - Flexible schedules to balance your work and personal goals - Remote working environment with virtual team socials and collaboration opportunities - Growth potential, both personally and professionally - Great benefits (health, dental & vision Insurance) - We offer a traditional 401k/Roth Plan with discretionary matching. - Paid Time Off for Full-Time and Part-Time Employees - Yearly Stipend for Educational CEU Resources - Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community - This is a full-time remote job opportunity working 35-40 hours per week - Hourly pay range: $39-$41

Role Description Professional Credit | Ensource specializes in accounts receivable management services offering two dedicated service lines: Professional Credit collections, and Ensource, premier provider of domestic, high-quality medical coding and revenue cycle management (RCM) services. We set ourselves apart from others in the industry with our unique focus on utilizing cutting-edge technology and science to support the needs of clients and dedication to delivering consumer-centric financial services that enhance client-consumer relations. We recognize and understand some of the challenges and feelings of isolation that can come with remote work, so we've dialed in on what makes working remotely successful for our valued employees. What you’ll do: - Review hospital OP facility OBS and Ambulatory Surgery medical records and properly code the charts - Meet or exceed high quality and productivity standards, to provide exceptional coding services to our clients - Communicate and collaborate with inpatient coders and managers to address the dynamic needs of our clients - Keep active coding certifications and complete continuing education to maintain expertise Qualifications - Current CCS, RHIA, RHIT through AHIMA or CPC through AAPC coding credentials are required - 3 or more years of OBS and ambulatory surgery facility coding experience - Access to high speed internet and workstation - Epic experience is a plus - Candidates must reside within the United States Requirements - Flexible schedules to balance your work and personal goals - Remote working environment with virtual team collaboration - Paid time off for both full time and part time employees - A benefits plan that is growing with our business, with annual enhancements - Competitive compensation and incentive opportunities Benefits - Flexible schedules to balance your work and personal goals - Remote working environment with virtual team socials and collaboration opportunities - Growth potential, both personally and professionally - Great benefits (health, dental & vision Insurance) - We offer a traditional 401k/Roth Plan with discretionary matching - Paid Time Off for Full-Time and Part-Time Employees - Yearly Stipend for Educational CEU Resources - Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community - This is a full-time remote job opportunity working 35-40 hours per week

Job DetailsLevel: ExperiencedPosition Type: Full TimeSalary Range: $25.00 - $28.00 HourlyTravel Percentage: NoneJob Shift: AnyAt Ensource, our culture is shaped by core values like trust, empathy, expertise, and continuous improvement. These values guide how we serve clients, how we support one another, and how we grow as a company. Employees tell us they appreciate the supportive, collaborative environment and the opportunities for professional development. We invest in our people, encourage new ideas, and recognize individual contributions. If you’re looking for a career where your skills are valued and your work makes a difference, you’ll find your place at Ensource. What you'll do Review medical records and properly code the charts Meet or exceed high quality and productivity standards, to provide exceptional coding services to our clients Communicate and collaborate with coders and managers to address the dynamic needs of our clients Keep active coding certifications and complete continuing education to maintain expertise in complex profee coding What you'll need At least 3 years of profee multispecialty E/M coding multispecialties. Current, relevant AHIMA or AAPC coding credentials Access to high speed internet and workstation. Ensource IT requirements are available upon request Demonstrate at least 95% quality Perks & QualificationsWhat you'll enjoy Health, Dental, Vision, Aflac Group Products, etc. 401(k)/Roth plans with Employer matching Flexible schedules to balance your work and personal goals working from your home office Remote working environment with virtual team socials and collaboration opportunities Paid time off for both full time and part time employees Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community Competitive compensation, starting between $25-$27 per hour

Job DetailsLevel: ExperiencedPosition Type: Full TimeSalary Range: $25.00 - $28.00 HourlyTravel Percentage: NoneJob Shift: AnyAt Ensource, our culture is shaped by core values like trust, empathy, expertise, and continuous improvement. These values guide how we serve clients, how we support one another, and how we grow as a company. Employees tell us they appreciate the supportive, collaborative environment and the opportunities for professional development. We invest in our people, encourage new ideas, and recognize individual contributions. If you’re looking for a career where your skills are valued and your work makes a difference, you’ll find your place at Ensource. What you'll do Review medical records and properly code the charts Meet or exceed high quality and productivity standards, to provide exceptional coding services to our clients Communicate and collaborate with coders and managers to address the dynamic needs of our clients Keep active coding certifications and complete continuing education to maintain expertise in complex profee coding What you'll need At least 3 years of profee multispecialty E/M coding multispecialties. Current, relevant AHIMA or AAPC coding credentials Access to high speed internet and workstation. Ensource IT requirements are available upon request Demonstrate at least 95% quality Perks & QualificationsWhat you'll enjoy Health, Dental, Vision, Aflac Group Products, etc. 401(k)/Roth plans with Employer matching Flexible schedules to balance your work and personal goals working from your home office Remote working environment with virtual team socials and collaboration opportunities Paid time off for both full time and part time employees Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community Competitive compensation, starting between $25-$27 per hour

Role Description The Software Development Manager will work collaboratively with Executives, Managers, and Supervisors and their teams to make the Mission and Vision a reality within the framework of our corporate Values. The Software Development Manager is a strategic technology leader responsible for overseeing the design, development, and deployment of high-quality software solutions that drive business value. This role combines deep technical expertise with leadership, guiding engineering teams toward innovation, operational excellence, and rapid delivery in a fast-paced, agile environment. How You'll Drive Impact: - Lead the technology strategy, offshore vendor management, and drive key technology projects to completion to meet company goals. - Champion the use of advanced proprietary technology to develop scalable, differentiated services that are consistent with the Company’s strategic mission. - Support a robust technology platform vision for aggressive growth through both organic and M&A activities. - Develop technology roadmaps and strategies that align with organizational goals and objectives. - Define and implement program controls, processes, and standards to effectively manage the program lifecycle in alignment with industry best practices. - Manage day-to-day development operations and coordination across multiple projects, managing interdependencies and ensuring seamless integration of deliverables. - Proactively identify, assess, and mitigate risks and issues that might impact program timelines, budgets, or quality standards. - Manage and configure legacy, custom, and external applications to ensure the delivery of key project and business outcomes. - Identify opportunities within existing data workflows and business processes to maximize efficiency, accelerate outcomes, and deliver measurable added value. - Inspire, motivate, and lead the offshore development team - Provide strong project management oversight on technology projects, timeline/quality, UX, functional specs, and related reporting to ensure projects are on track (current dedicated team of ~20 located in India). - Embody Professional Credit’s Core Values. Qualifications - 5+ years software leadership or management experience. - Experience with cloud migration projects (Azure) with flexibility to respond to the unique challenges associated with modernization. - Experience in developing platform strategies and performing "buy vs. build" analysis, utilizing ROI, cost, and timeline data to drive efficiency and strategic advantage. - Off-shore software vendor team leadership and project management skills. - Technology Architect with a proven track record of delivering overall strategic technology architecture and design solutions, cloud technologies and software development methodologies. - Strong communication and problem-solving skills with the ability to toggle naturally between high-level strategy and granular tactical implementation. - Ability to communicate with technical and nontechnical users. - AI enthusiast with hands-on experience to drive developer productivity, and architect Agentic AI solutions that transform the consumer experience. Benefits - Competitive compensation and benefits including Health Insurance, both 401(k) and Roth, Flexible Spending Account, Paid Time-Off and paid Holidays. - Volunteer and Community Outreach Program that allows you to ‘help others’ in the community. - This is a remote position based in your home office in one of our many approved states. - Salary Range: 130,000 - $150,000 DOE.

Job DetailsJob Location: MI90 Arizona Home Office - Phoenix, AZ 85083Position Type: Full TimeJob Category: Customer ServiceRemote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you! Join the Industry Leader Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us. Why Choose Professional? At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint. If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you! Job Details: Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas) Work from Home Requirements: Minimum of 1.5 years 1st or 3rd party collection experience. Dedicated, private room in your home that is quiet during work hours. Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment. You will be required to sign and acknowledge these work-from-home requirements. Must have a personal cell phone to install a security application. Must be present in virtual work environment via company provided webcam during all working hours. Must be meeting minimum performance levels and KPI’s. What Will You Be Doing as a Credit Representative? Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. We will train you to take inbound and outbound call with utmost professionalism and courtesy. Negotiate and set-up payments. Navigate cutting edge Customer Relationship Management (CRM) software Learn negotiation and sales techniques applicable to all industries Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. General computer skills are required with the ability to navigate multiple screens and type 25 words per minute Good decision making skills are required. Top Reasons to Join Our Team: A stable organization offering an exciting yet challenging employment opportunity, Growth potential, both personally and professionally. Comprehensive training to set you up for success. A supportive, dynamic team environment and Company Culture. The chance to make a meaningful impact by helping people navigate tough times. Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days. We offer a traditional 401k/Roth Plan with discretionary matching. Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment) Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community, Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission. See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers Apply today and start making a difference with Professional! EOE/DFW Qualifications

Job DetailsJob Location: MI90 Arizona Home Office - Phoenix, AZ 85083Position Type: Full TimeSalary Range: $15.50 - $17.00 HourlyJob Category: Customer ServiceRemote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you! Join the Industry Leader Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us. Why Choose Professional? At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint. If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you! Job Details: Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas) Work from Home Requirements: Minimum of 1.5 years 1st or 3rd party collection experience. Dedicated, private room in your home that is quiet during work hours. Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment. You will be required to sign and acknowledge these work-from-home requirements. Must have a personal cell phone to install a security application. Must be present in virtual work environment via company provided webcam during all working hours. Must be meeting minimum performance levels and KPI’s. What Will You Be Doing as a Credit Representative? Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. We will train you to take inbound and outbound call with utmost professionalism and courtesy. Negotiate and set-up payments. Navigate cutting edge Customer Relationship Management (CRM) software Learn negotiation and sales techniques applicable to all industries Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. General computer skills are required with the ability to navigate multiple screens and type 25 words per minute Good decision making skills are required. Top Reasons to Join Our Team: A stable organization offering an exciting yet challenging employment opportunity, Growth potential, both personally and professionally. Comprehensive training to set you up for success. A supportive, dynamic team environment and Company Culture. The chance to make a meaningful impact by helping people navigate tough times. Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days. We offer a traditional 401k/Roth Plan with discretionary matching. Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment) Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community, Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission. See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers Apply today and start making a difference with Professional! EOE/DFW Qualifications

Job DetailsJob Location: MI90 Arizona Home Office - Phoenix, AZ 85083Position Type: Full TimeJob Category: Customer ServiceRemote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you! Join the Industry Leader Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us. Why Choose Professional? At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint. If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you! Job Details: Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas) Work from Home Requirements: Minimum of 1.5 years 1st or 3rd party collection experience. Dedicated, private room in your home that is quiet during work hours. Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment. You will be required to sign and acknowledge these work-from-home requirements. Must have a personal cell phone to install a security application. Must be present in virtual work environment via company provided webcam during all working hours. Must be meeting minimum performance levels and KPI’s. What Will You Be Doing as a Credit Representative? Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. We will train you to take inbound and outbound call with utmost professionalism and courtesy. Negotiate and set-up payments. Navigate cutting edge Customer Relationship Management (CRM) software Learn negotiation and sales techniques applicable to all industries Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. General computer skills are required with the ability to navigate multiple screens and type 25 words per minute Good decision making skills are required. Top Reasons to Join Our Team: A stable organization offering an exciting yet challenging employment opportunity, Growth potential, both personally and professionally. Comprehensive training to set you up for success. A supportive, dynamic team environment and Company Culture. The chance to make a meaningful impact by helping people navigate tough times. Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days. We offer a traditional 401k/Roth Plan with discretionary matching. Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment) Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community, Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission. See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers Apply today and start making a difference with Professional! EOE/DFW Qualifications

Job DetailsJob Location: MI90 Arizona Home Office - Phoenix, AZ 85083Position Type: Full TimeSalary Range: $15.50 - $17.00 HourlyJob Category: Customer ServiceRemote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you! Join the Industry Leader Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us. Why Choose Professional? At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint. If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you! Job Details: Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas) Work from Home Requirements: Minimum of 1.5 years 1st or 3rd party collection experience. Dedicated, private room in your home that is quiet during work hours. Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment. You will be required to sign and acknowledge these work-from-home requirements. Must have a personal cell phone to install a security application. Must be present in virtual work environment via company provided webcam during all working hours. Must be meeting minimum performance levels and KPI’s. What Will You Be Doing as a Credit Representative? Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. We will train you to take inbound and outbound call with utmost professionalism and courtesy. Negotiate and set-up payments. Navigate cutting edge Customer Relationship Management (CRM) software Learn negotiation and sales techniques applicable to all industries Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. General computer skills are required with the ability to navigate multiple screens and type 25 words per minute Good decision making skills are required. Top Reasons to Join Our Team: A stable organization offering an exciting yet challenging employment opportunity, Growth potential, both personally and professionally. Comprehensive training to set you up for success. A supportive, dynamic team environment and Company Culture. The chance to make a meaningful impact by helping people navigate tough times. Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days. We offer a traditional 401k/Roth Plan with discretionary matching. Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment) Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community, Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission. See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers Apply today and start making a difference with Professional! EOE/DFW Qualifications