Job Closed
This listing is no longer active.
The world’s best IT teams and MSPs use NinjaOne.
Enterprise Solutions Engineer
Location
North Carolina
Posted
76 days ago
Salary
0
Seniority
Lead
Job Description
Enterprise Solutions Engineer
NinjaOne
Description About The Role We're seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne's expansion into the enterprise market. This is a builder role-your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You'll own the full technical sales cycle-from discovery and architecture through proof-of-concept and implementation-while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won't just run demos-you'll build the playbooks, tools, and repeatable processes that help us scale. If you've done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne's growth, we'd love to hear from you. Location: We are flexible on remote work from home if you reside in one of the following U.S. states: CA, OR, or WA Travel Requirement: Up to 30%, including strategic customer meetings, industry events, and team collaboration What You'll Be Doing - Own the full pre-sales technical experience for enterprise accounts-guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages - Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals - Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success - Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management - Serve as a strategic voice between Sales and Product-surfacing feedback, identifying feature gaps, and influencing roadmap direction - Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model - Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums - Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment - Other duties as assigned Technical Requirements - Proficiency in Windows environments (registry, services, performance troubleshooting) - Familiarity with Linux/macOS systems and basic command-line troubleshooting - Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections - Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management - Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred - Comfortable navigating complex IT ecosystems and integrating with existing infrastructure - Experience with Salesforce, Jira, Highspot, or equivalent systems is required About You - 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers - Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale - Strong communicator with executive presence-able to tailor messaging for admins, architects, and senior business stakeholders - Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms - Understands how IT teams evaluate, implement, and scale solutions-along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives - Known for high emotional intelligence, technical credibility, and a customer-first mindset - Operates well in ambiguity and brings a builder's mentality to scaling people, processes, and tools - Bachelor's degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-TR1 #LI-Remote #BI-Remote
Benefits
- 401(K), Company-sponsored outings, Customized development tracks, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Mentorship program, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Partners with nonprofits, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Hiring practices that promote diversity, Fertility benefits, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Meditation space, Mother's room, Personal development training, Flexible time off, Bereavement leave benefits, Hardship benefits
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Cloud Solution Architect, Intralogistics
proLogistik GmbHSupply Chain Excellence Warehouse | Transportation | Hardware | Consulting
• You advance and extend our Oracle Cloud solution for both internal and external projects. • You design and maintain cloud-based security concepts to ensure our data remains secure and performant. • You develop system solutions for software development requirements, e.g., for provisioning systems within a CI/CD pipeline. • You advise our customers throughout all project phases and help them identify the best IT solutions for their needs. • You are the primary contact for provisioning our WMS and manage the site-to-site VPN connection — in close coordination with the customer. • You stay up to date with current technologies and drive the optimization of existing IT architectures. • You support the team in technical decisions and actively contribute your experience to our strategy.
• Design and document end-to-end cloud architectures across AWS, Azure, and Alibaba Cloud. • Lead the development of highly available, scalable, and secure multi-region cloud environments, including disaster recovery strategies with well-defined RTO and RPO objectives. • Establish and enforce cloud governance frameworks, including tagging, identity and access control, and cost-optimized infrastructure designs. • Own the definition and maintenance of CI/CD infrastructure, including support for blue/green deployments, canary releases, and infrastructure-as-code (IaC) best practices. • Collaborate closely with DevOps, Site Reliability Engineering (SRE), Application, and Security teams to align architectural decisions with business needs. • Define and oversee observability standards, ensuring robust monitoring, alerting, and telemetry pipelines for production workloads. • Continually evaluate and recommend the adoption of cloud-native technologies, tooling, and industry best practices to improve system resilience and maintainability. • Serve as an escalation point for critical production issues related to cloud infrastructure.
What success looks like in this role: The AWS Solution Leader is a senior, client-facing architecture and strategy role responsible for driving the growth, innovation, and market positioning of AWS-based solutions across a global client base. This individual blends deep technical expertise with business acumen to define solution strategy, shape go-to-market offerings and enable sales and delivery teams to execute effectively. Acting as a bridge between architecture, sales, partners, and delivery, the AWS Solution Leader translates market opportunities and client needs into scalable, differentiated cloud solutions that drive revenue growth and align with organizational financial objectives. What You'll Do - Lead the architectural vision and strategy for AWS-based solutions, aligning offerings with market demand and organizational growth objectives. - Partner with sales, marketing, product, and partner teams to identify opportunities, define solution roadmaps, and enable go-to-market campaigns. - Evaluate current AWS capabilities and define future-state service offerings that expand revenue and strengthen market presence. - Collaborate with Hyperscaler (AWS) stakeholders to stay aligned on new services, capabilities, and co-sell opportunities. - Support strategic deals by shaping solution strategy, contributing to proposals, and presenting to executive stakeholders as needed. - Develop and maintain reusable solution frameworks, collateral, and enablement materials to empower sales and delivery teams. - Provide architectural leadership across complex, global engagements, ensuring alignment between client requirements, technical design, and delivery execution. - Conduct feasibility assessments (technical, financial, and operational) for new solutions and offerings. - Work closely with delivery teams to evolve implementation approaches, improve scalability, and incorporate new AWS innovations into service delivery. - Drive cross-functional alignment across global teams, ensuring consistency in solution positioning, messaging, and execution. You will be successful in this role if you have: - Bachelor’s degree with 10+ years of relevant experience, or equivalent combination of education and experience (Master’s preferred). - Extensive experience designing and delivering AWS-based solutions in enterprise environments. - Strong understanding of cloud architecture, migration strategies, and modern infrastructure design. - Proven ability to influence and collaborate across sales, marketing, delivery, and partner ecosystems. - Experience developing solution roadmaps, go-to-market strategies, and service offerings. - Strong executive communication and presentation skills, with the ability to translate technical concepts into business value. - Experience supporting large, complex deals and working with global, cross-functional teams. - Familiarity with AWS partner ecosystem, programs, and co-sell motions preferred. Benefit Highlights: Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success. Video Interview Notice: At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. About the role The Solutions Specialist plays a critical role in bringing Everway’s solutions to life for prospective and existing customers. This individual combines deep product expertise, industry knowledge, and strong storytelling skills to deliver tailored, high-impact demonstrations that clearly connect our solutions to customer needs. Working closely with Account Executives and Customer Success Managers, the Solutions Specialist designs and delivers personalized, value-driven demos that support both new business acquisition and account expansion. As a highly cross-functional partner, they collaborate with Product, Marketing, and Customer Success teams to ensure alignment, strengthen messaging, and continuously improve the effectiveness of our sales approach. Main responsibilities - Deliver compelling, customer-centric demonstrations: Partner with Sales and Customer Operations to design and lead tailored demos that directly address customer challenges and goals - Prepare for success: Facilitate pre-demo planning sessions to align on objectives, use cases, and success criteria - Drive seamless coordination: Maintain clear, consistent communication with internal stakeholders before, during, and after customer engagements - Manage scheduling and workflows: Maintain accurate availability via Google Calendar and manage demo requests and activities through Salesforce - Support scalable sales enablement: Contribute to the development and maintenance of internal resources (e.g., Confluence, Consensus, Showpad) to enhance team effectiveness - Collaborate cross-functionally: Partner with Marketing, Product, and Customer Success to ensure consistent messaging and continuous improvement of demo content - Build deep product expertise: Develop and maintain strong knowledge across the Everway product suite and relevant market segments to confidently position solutions Essential Criteria - 3+ years of experience in a customer-facing or product specialist role, preferably within the SaaS or edtech industry. - Strong understanding of product adoption strategies and the post-sales customer journey. - Excellent communication and presentation skills, with the ability to explain complex concepts to diverse audiences. - Proven track record of building strong customer relationships and driving engagement and satisfaction. - Familiarity with market analysis techniques, including monitoring competition and identifying emerging trends and opportunities. - Strong organizational skills with the ability to manage multiple tasks and projects effectively. - Willingness to travel as needed to support customer engagement efforts. Desirable Criteria - Experience in product enablement, instructional design, or content development, with a focus on creating resources that support customer learning and success. - Familiarity with the education sector and the needs of K-12 or higher education institutions. - Bachelor’s degree or equivalent experience in business, education, or a related field. Please submit your application by Thursday, April 2nd 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy here. Please click the link for our Privacy Notice




