• You'll be the primary point of contact for a portfolio of clients, helping them achieve their technical goals while also identifying new opportunities for growth. • You'll work closely with our internal technical teams to deliver solutions that meet our clients' needs and ensure their satisfaction. • Your ability to build strong relationships, identify new business opportunities, and deliver value to our clients will be essential to our success. • Your understanding of the commercial aspects of the business, such as forecasting revenue and managing margins, will be essential in achieving financial targets. • In addition, you will need to work closely with the sales team and account managers to identify revenue growth opportunities and support new business sales campaigns. • Furthermore, your strong customer service skills and ability to ensure high levels of customer satisfaction for IT services will be critical to maintaining and growing customer relationships. • You will need to be proactive in identifying customer feedback and facilitating service improvement initiatives to continually enhance the customer experience.

Role Description As a Complex Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: - Complex Care - Spinal Cord Injury - PEG - Tracheostomy - Bowel Care - Cough Assist - Moving & Handling - Medication Administration - Personal Care Qualifications - Level 2 or 3 NVQ/QCF in health care is desirable. Requirements - Must be flexible & full UK driving license. - At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. Benefits - 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold. - Free mental health support for you, your partner, and children (up to 18) – support should be easy to access. - Life insurance – peace of mind when it matters most. - Home life advice line – everyday guidance when life gets tricky. - Career development – helping you grow. - Wellbeing videos and guided meditations – take a breather anytime. - Earn points for staying active – turn healthy habits into real rewards. - Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love. - Up to 33% off gym memberships – save money while staying active. - Employee of the Month – be recognised and win a £50 voucher.

• Support and advise our Dutch-speaking customers via email and phone • Handle customer inquiries, orders, and complaints • Resolve issues in a solution-oriented way until full customer satisfaction is achieved • Communicate with internal departments such as Logistics, Purchasing, and Customer Service • Maintain and document customer inquiries in the system • Provide support for questions about products, deliveries, and returns • Ensure a high level of service in the Dutch market

Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while experiencing life in a vibrant and dynamic city. You will be responsible for delivering outstanding customer service to Polish-speaking clients, ensuring their needs are met with professionalism and care. Key Responsibilities - Provide exceptional customer support in Polish across multiple communication channels including phone, email, and chat. - Assist customers with inquiries about products, services, and account-related issues efficiently. - Maintain accurate records of customer interactions and document solutions in the CRM system. - Resolve customer complaints effectively to maintain high customer satisfaction. - Collaborate with team members to share knowledge and improve service delivery. - Stay informed about product updates, company policies, and industry trends.