Role Description As a Complex Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: - Complex Care - Spinal Cord Injury - PEG - Tracheostomy - Bowel Care - Cough Assist - Moving & Handling - Medication Administration - Personal Care Qualifications - Level 2 or 3 NVQ/QCF in health care is desirable. Requirements - Must be flexible & full UK driving license. - At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. Benefits - 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold. - Free mental health support for you, your partner, and children (up to 18) – support should be easy to access. - Life insurance – peace of mind when it matters most. - Home life advice line – everyday guidance when life gets tricky. - Career development – helping you grow. - Wellbeing videos and guided meditations – take a breather anytime. - Earn points for staying active – turn healthy habits into real rewards. - Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love. - Up to 33% off gym memberships – save money while staying active. - Employee of the Month – be recognised and win a £50 voucher.

• Support and advise our Dutch-speaking customers via email and phone • Handle customer inquiries, orders, and complaints • Resolve issues in a solution-oriented way until full customer satisfaction is achieved • Communicate with internal departments such as Logistics, Purchasing, and Customer Service • Maintain and document customer inquiries in the system • Provide support for questions about products, deliveries, and returns • Ensure a high level of service in the Dutch market

Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while experiencing life in a vibrant and dynamic city. You will be responsible for delivering outstanding customer service to Polish-speaking clients, ensuring their needs are met with professionalism and care. Key Responsibilities - Provide exceptional customer support in Polish across multiple communication channels including phone, email, and chat. - Assist customers with inquiries about products, services, and account-related issues efficiently. - Maintain accurate records of customer interactions and document solutions in the CRM system. - Resolve customer complaints effectively to maintain high customer satisfaction. - Collaborate with team members to share knowledge and improve service delivery. - Stay informed about product updates, company policies, and industry trends.

Role Description We are seeking a Financial Aid Support Representative to provide hands-on assistance to prospective and enrolled students as they complete their financial aid requirements. This is a temporary support role (up to 6 months) designed to help reduce processing backlogs and ensure students stay on track for enrollment and funding. In this role, you’ll guide students step-by-step through FAFSA completion and related requirements via remote and/or in-person sessions , while working closely with Admissions and Financial Aid teams. Compensation: $24-$28/hr What You’ll Do - Conduct scheduled virtual (Zoom/Microsoft Teams) and in-person sessions to assist students with: - FAFSA completion - FSA ID creation and troubleshooting - Contributor (parent/spouse) setup - Master Promissory Notes (MPN) - Entrance Counseling - Proactively outreach to students with incomplete financial aid requirements via phone and email - Schedule and confirm appointments and follow-ups - Track student progress and document all interactions accurately in internal systems - Coordinate closely with Admissions and Financial Aid teams to ensure timely funding completion - Identify and escalate issues related to verification, missing documentation, or eligibility concerns - Maintain compliance with FERPA and institutional policies - Support team goals related to outreach volume, completion rates, and student readiness Additional Responsibilities - Assist with Exit Counseling outreach and tracking - Support financial aid communications such as reminders, deadlines, and required notices - Help during peak processing periods and special financial aid initiatives Qualifications - High School Diploma or equivalent - 2–3 years of experience in Higher Education Financial Aid - Strong working knowledge of FAFSA, verification processes, and federal aid regulations - Excellent communication skills with a patient, student-centered approach - Ability to multitask, work independently, and maintain attention to detail Requirements - Reliable high-speed internet - Laptop or desktop with webcam and microphone - Comfort using Microsoft Office, Zoom/Microsoft Teams, and web-based systems such as studentaid.gov - Experience with databases or CRM systems (Salesforce a plus) Benefits - Job placement assistance - Financial aid - Work-study jobs to those who qualify