• Strategically lead all facets of our growing portfolio of complex, full, lifestyle, and upper-midscale hotels and resorts. • Support regionally deployed vertical leaders and property-based teams to drive best-in-class results across all KPIs. • Ensure compliance with all brand initiatives and franchise standards. • Drive top-line revenue, and STR metrics to ensure appropriate flex/flow performance to maximize owner returns. • Develop/oversight of annual budgeting, marketing, and operating plans. • Key point of contact with ownership groups and brand partners. • Local engagement with specific associations and meetings. • Plan and attend monthly ownership financial meetings. • Partner with business development on owner presentations; provide operational expertise for the underwriting process and discussion.

Lead a team of Intake Specialists to provide exceptional customer service, manage performance through effective feedback, resolve escalated issues, and ensure compliance with policies and procedures while fostering relationships with external partners.

Role Description This role will have the opportunity to work alongside a team growing a high-value product in the Finance space, reporting to the Senior Director of Operations directly and having cross-functional exposure to Sales, Account Management, Product and Technical teams - a great learning opportunity to be at the center of it all. You will work externally with our Lender-partners and gain exposure to that industry. - Vet contractors and evaluate fraud risks. - Submit contractor applications to multiple lenders and track progress. - Manage Salesforce cases that support expansion of existing business. - Perform recurring compliance audits (licenses, re-vetting, documentation). - Communicate with lenders to obtain missing or clarifying submission details. - Collaborate internally with Sales and Account Management. - Identify and implement process improvements and automation opportunities. Qualifications - Bachelor’s degree in Accounting, Finance, Economics or similar. - 1+ years of Accounting or Operations experience. - Salesforce, Excel aptitude required. - Ability to work autonomously and problem-solve. - Attention to detail and ability to spot risk. - Understanding of the Lending space a plus. Requirements - The expected salary range for this position is $45,000 USD to $64,000 USD annually. - This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. - The salary may be adjusted based on applicant's geographic location. - The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. - This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits, retirement benefits, paid days off (paid sick leave, parental leave, paid time off, or vacation benefits), and any other tax-reportable benefits. Benefits - Health care benefits. - Retirement benefits. - Paid days off (paid sick leave, parental leave, paid time off, or vacation benefits). - Other tax-reportable benefits. Company Description At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high-quality contractors – in the $500 billion annually grossing home improvement market. We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

• Consolidate, track, trend and report on operational data derived from multiple data points • Create reports and other presentations for senior leadership and key stakeholders • Provide tools to operations management and process managers to detect problem areas in real time; take timely action when problems occur • Develop tools, reports, techniques and/or assist with implementing reporting systems for operational support, including ensuring reporting consistency and standardized formatting, creating professional presentations, and documenting processes and issues • Review and create subsequent reporting and process enhancements