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Louisville, Kentucky-based Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to off
Associate Director, IT Disaster Recovery - GRC
Location
United States
Posted
86 days ago
Salary
$142K - $195K / year
Seniority
Lead
No structured requirement data.
Job Description
Associate Director, IT Disaster Recovery - GRC
Humana
Become a part of our caring community and help us put health first The Associate Director, IT Disaster Recovery is a strategic leader responsible for driving enterprise-wide disaster recovery compliance, governance, and resiliency. This role oversees all data management, audit response, controls management, and reporting activities necessary to maintain regulatory and operational readiness. The position is pivotal in ensuring alignment between IT and Business Continuity, enabling mature business capability mapping and process-to-application dependency understanding. The Associate Director leads the administration and development of the ServiceNow DR module and manages all related program training and documentation. Key Responsibilities: - Lead and manage all disaster recovery compliance efforts, including data management, governance, and regulatory reporting. - Oversee internal and external audit response activities, ensuring readiness for Medicare/Medicaid and other regulatory audits. - Manage IT controls and coordinate RFP responses for disaster recovery requirements. - Conduct annual DR audits of SaaS providers, ensuring vendors meet recovery and resiliency objectives and reporting on any gaps. - Drive vendor due diligence for new and renewing contracts, ensuring appropriate recovery-focused language is included and enforced. - Partner with Business Continuity leaders to mature business capability mapping and strengthen process-to-application mapping and dependency analysis. - Administer, manage, and develop the ServiceNow Disaster Recovery module, ensuring its functionality aligns with program goals. - Oversee program training initiatives and documentation management to ensure all stakeholders are educated and compliance standards are maintained. - Provide DR compliance reporting and insights to senior leadership. - Support inclusion in vendor testing to verify recovery objectives and enhance audit responses using robust compliance data. - Maintain awareness of changing regulatory requirements and industry best practices. - Partner and align on all merger & acquisition activities for smooth onboarding and transition to Humana's DR program - A proactive, results oriented leader with strong focus on continuous improvement - Ability to stay calm and lead effectively under pressure - Strategic thinker with a collaborative approach to solving complex problems - Strong relational and communication skills, able to influence and partner with associates, leaders and executives. Use your skills to make an impact Required Qualifications - Bachelor's degree in information technology, Computer Science or a related field, or equivalent professional experience - Minimum of 7-10 years of experience in IT infrastructure, business continuity, or disaster recovery, with at least 5 years in a leadership role. - Must be passionate about contributing to a team that is transforming DR and maturing best practices and an organization focused on continuous improvement. Preferred Qualifications - Master’s degree or relevant certifications (e.g., DRII, CBCP, or similar) is preferred. - Certified Information Systems Security Professional [CISSP], etc.) are a plus. Additional Information Work-At-Home Requirements - WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. - A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. - Satellite and Wireless Internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $142,300 - $195,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Sr. Director, Indirect Channel Sales
ComcastHeadquartered in Philadelphia, Pennsylvania, Comcast was established in 1963 as a single-system cable company. Over the years, Comcast experienced tremendous gr
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Sr. Director of Indirect Channel Partner Sales will spearhead the growth and development of our indirect sales channel by leading a dynamic team of national Partner Sales Managers and Inside Partner Sales Managers to cultivate robust relationships with channel partners across the US and drive sales performance by achieving business objectives. The Sr. Director will support their team by developing and implementing marketing strategies to increase revenue by ensuring Partners are positioning the Comcast Business portfolios to their enterprise and global enterprise end-users through education and consistent relationship building. This position is virtual, with approximately 50% travel required across the US. Job Description Core Responsibilities - Relationship Management: Cultivate and enhance partnerships with National Comcast Business Indirect Partners across the US to ensure mutual growth and success. - Team Leadership: Lead, mentor, and develop a high-performing team of national Partner Sales Managers and Inside Partner Sales Managers, fostering an environment of accountability and continuous improvement. - Performance Management: Oversee the performance of direct reports, ensuring alignment with sales targets and the execution of comprehensive business plans. - Marketing Strategy: Design and implement targeted marketing plans that drive specific sales goals and key performance indicators (KPIs) for partners. - Training and Development: Facilitate ongoing training and support for team members on the Comcast Business portfolios, ensuring they are equipped to maximize partner engagement. - Business Planning Support: Assist in the strategic business planning process, including the management of partner bonus programs and event planning initiatives. - Executive Collaboration: Partner with executive leadership at Comcast Business to identify and capitalize on sales and marketing opportunities and collaborative initiatives. - Financial Reporting: Analyze partner performance, forecasts and sales trends through comprehensive financial reporting to guide strategic decisions and foster ongoing growth. - Cross-Selling Initiatives: Develop and implement strategies that promote cross-selling and up-selling opportunities, enhancing overall customer and partner business growth. - Judgment and Discretion: Exercise independent judgment in significant matters, ensuring decisions align with the company’s strategic goals. - Attendance: Maintain regular, consistent, and punctual attendance, with flexibility to work evenings, weekends, and overtime as necessary. - Other Duties: Perform additional responsibilities as assigned, contributing to the overall success of the team and organization. Preferred Qualifications: - Experience: 7+ years of proven success in leading teams and building strong relationships with indirect channel sales partners. - Track Record: Demonstrated ability to meet quota expectations and achieve KPIs consistently. - Industry Knowledge: Strong foundational understanding of telecom business solutions and market dynamics. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business, Customer Experience (CX), Leadership, Sales Training Programs, Teamwork Compensation National Pay Range: $113,862.20 USD-$311,340.31 USD Illinois Pay Range: $120,978.59 USD - $273,979.47 USD Colorado Pay Range: $128,094.98 USD - $286,433.09 USD Hawaii Pay Range: $149,444.14 USD - $261,525.86 USD Washington DC Pay Range: $163,676.91 USD - $286,433.09 USD Maryland Pay Range: $135,211.36 USD - $286,433.09 USD Minnesota Pay Range: $128,094.98 USD - $261,525.86 USD New York Pay Range: $135,211.36 USD - $311,340.31 USD Washington Pay Range: $128,094.98 USD - $298,886.70 USD New Jersey Pay Range: $142,327.75 USD - $298,886.70 USD Vermont Pay Range: $135,211.36 USD - $249,072.25 USD Massachusetts Pay Range: $142,327.75 USD - $298,886.70 USD California Pay Range: $128,094.98 USD - $266,863.43 Targeted Commission: $90,000.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 10 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Operational Readiness Director
CorpayCorpay helps companies control business expenses and make payments more simply, safely and securely than ever before.
What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams—Operations, Implementation, Product, and Client Services—are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments. How We Work As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing: - Assigned workspace in home office set up - Company-issued equipment - Formal, hands-on training Role Responsibilities The responsibilities of the role will include: - Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live. - Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines. - Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution. - Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch. - Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders. - Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption. - Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization. - Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking. Qualifications & Skills - Bachelor’s Degree required, Master’s preferred. - 5+ years of experience in operations, project management, or change readiness. - Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment. - Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred). - Proven success leading readiness for large-scale systems or product deployments. - Excellent communication and stakeholder management skills, including experience presenting to executive leadership. - Data-driven mindset with the ability to define and track readiness metrics and KPIs. - Exceptional organization, prioritization, and problem-solving abilities. - Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired. Ideal Candidate: - Strategic thinker with a bias toward action. - Detail-oriented and execution-focused. - Confident leader and collaborator. - Adaptable and comfortable managing change. - Strong communicator, both written and verbal. - Passionate about driving operational excellence through readiness. Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire - Automatic enrollment into our 401k plan (subject to eligibility requirements) - Virtual fitness classes offered company-wide - Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time - Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) - Philanthropic support with both local and national organizations - Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: - Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. - Empowering our people to share their experiences and ideas through open forums and individual conversations; and - Valuing each person’s unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.CORPAY.com or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
Director, Project Management - Autoimmune
Precision for MedicinePrecision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Position Summary: Works cross functionally to develop partnership strategies for clinical trials and programs and works closely with our project teams to provide oversight, strategic expertise in the planning, coordination, and delivery of all activities for designated clinical study projects to ensure that project objectives of quality, scope, cost, and time are accomplished. Essential functions of the job include but are not limited to: - Direct, manage and ensure collaboration within a team Project Directors and Project Managers in the planning, execution and governance of projects/portfolios on a global platform - Provide leadership and oversight on all clinical programs and in some unique cases, manage activities - Interact with study sponsors as primary point of escalation beyond project management - Optimize the profitability of the Project Management organization to meet or exceed budget targets - Assess and manage resource allocations to ensure that established cost, time, and quality goals are met - Select, train, develop and manage the performance of talent in project leadership positions (Project Directors and Project Managers) - Provide technical support and guidance (including scope definition, risk identification, escalation and mitigation, resource planning, goals and deliverables) to assigned project managers - Identify and escalate impacts to project scope, resources, schedule or budget through standard methods - Ensure project leadership personnel work to the highest quality standards and maintain compliance with established SOPs, working guidelines, project plans and all regulatory requirements - Participate with Business Development in opportunity development, proposals and budgeting, bid defense preparation and attendance - Understand and manage project/program inter-dependencies to achieve program milestones/deliverables - Conduct evaluations and implement required changes for all projects (including mid-project recovery of at risk projects, re-scoping, postponement, or cancellation) - Measure and report KPIs and lead continuous improvement - Recognize, exemplify and adhere to Precision’s values that center on our commitment to quality, our people, clients and performance - Manage workload of supervised staff with continued assessment and adjustment as needed - Provide on-going feedback, development and coaching of Project Directors and Project Managers including annual performance reviews Qualifications: Minimum Required: - Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred. - A minimum 10 years of experience in clinical research, including extensive project management and line management experience or proven competencies for this position - Working knowledge of GCP/ICH guidelines and the clinical development process Other Required: - Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project - Excellent communication and interpersonal skills to effectively interface with others in a team setting - Excellent organizational skills, attention to detail, and a customer service demeanor - Ability to travel domestically and internationally including overnight stays Preferred: - Advanced degree - Experience in managing complex and global trials Competencies: - Working knowledge of project management techniques and tools - Direct work experience in a global, cross-functional project management environment - Proven experience in people management - Proven experience in strategic planning, risk management and change management - Ability to work closely with business unit leadership to understand customer's needs - Strong analytical skills and business acumen - Executive presence with ability to confidently deliver complex presentations to senior management - High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective. - Demonstrated leadership track record and effective interpersonal skills - Ability to lead and inspire excellence within a team - Ability to create an environment where employees have a sense of ownership that will lead to increases in productivity and efficiency - Results oriented, accountable, motivated and flexible - Excellent time management, negotiation, critical thinking, decision making, analytical and interpersonal skills - Excellent presentation, verbal and written communications skills - Proficient in project management software - In depth proven experience in pharmaceutical and/or device research required - Excellent Planning and organizing - Excellent at influencing and leading - Proven experience in delegating while fostering cohesive team dynamics - Demonstrated successful independent negotiation and conflict management strategies - Preferred experience with Rheumatology and Oncology #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $162,000—$243,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
AI Product Portfolio Director- Martech
ServiceNowServiceNow provides cloud-based services that automate enterprise information technology operations. As an employer, ServiceNow offers a challenging, collaborat
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Want to define how AI reshapes the end-to-end marketing lifecycle and turns strategy into durable operating leverage? This role sits at the intersection of marketing, product, and enterprise AI execution. You will own the strategic spine that connects AI ambition to real productivity, portfolio coherence, and measurable growth. As AI Product Portfolio Director, you will define a singular vision for how AI is deployed across marketing, translate that vision into an actionable MarTech and agentic roadmap, and ensure investments compound rather than fragment. This is not an experimentation role. It is a Product Management role with accountability for outcomes. You will work across Global Marketing, Technology, and external partners to ensure AI capabilities align to ServiceNow’s platform, product direction, and enterprise standards. Success is measured by adoption, efficiency gains, and the organization’s rising AI fluency, not by pilots shipped. Key Responsibilities: - Own the AI MarTech and agentic roadmap, prioritizing capabilities that eliminate redundant workflows, increase speed to market, and improve decision quality. - Evaluate AI tools, platforms, and vendor offerings to determine strategic fit, scalability, and integration within ServiceNow’s marketing and enterprise technology environment. - Identify, design, and scale agentic and multi-agent use cases that replace manual processes with durable, governed automation. - Develop and deliver the executive narrative that aligns AI strategy, investment, and operating impact, enabling leadership to make clear tradeoffs and funding decisions. - Drive AI proficiency across the marketing organization by shaping enablement strategies, learning paths, and practical adoption models that move teams from curiosity to competence. - Partner with AI, security, legal, and data leaders to ensure responsible deployment, governance alignment, and long-term scalability. - Track and demonstrate value creation, ensuring AI investments deliver measurable productivity gains and strategic leverage, not isolated wins. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 12+ years of experience across Product Management, Marketing Strategy, Marketing Operations, Transformation, or Product-led Growth, with demonstrated leadership in AI-driven initiatives and demonstrated ownership of complex, cross-functional initiatives. - Proven experience evaluating and deploying AI tools, platforms, and workflows across a marketing ecosystem, with accountability for outcomes. - Proven ability to assess and rationalize complex MarTech and AI ecosystems, translating strategy into clear roadmaps and execution priorities. - Deep understanding of AI agents, LLMs, generative AI, and agentic workflows, with a practical bias toward business and operational impact. - Experience building executive-level narratives that connect AI investment to business performance, efficiency, and growth. - Strong cross-functional leader who can align product, marketing, technology, and vendors around a single strategic direction. - Comfort operating in ambiguity while driving toward clarity, focus, and outcomes at scale. - Clear, credible communicator with the ability to influence senior leaders and align diverse stakeholders. JV20 For positions in this location, we offer a base pay of $173,200 - $238,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Remote


