Role Description This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English). Location: Latin America (Remote) Schedule: Full-time – U.S. business hours (EST) Salary: $1,200 USD/month (depending on experience) We are seeking a licensed nurse to support a U.S.-based endocrinology practice through its Principal Care Management (PCM) program. PCM is a care coordination program designed for patients with a single chronic condition requiring ongoing management. In this role, you will work closely with the provider to ensure patients receive continuous support between visits, helping improve outcomes and adherence to treatment plans. This is a clinical, patient-facing role, requiring strong judgment, communication skills, and the ability to actively monitor and guide patients throughout their care journey. Key Responsibilities - Maintain ongoing communication with patients enrolled in the PCM program - Monitor patient conditions, including: - Symptoms - Medication adherence - Progress and response to treatment - Provide patient education regarding their condition and care plan - Assist in the implementation and follow-up of care plans - Coordinate services and ensure continuity of care - Identify changes in patient status and escalate concerns to the provider when needed - Ensure patients follow treatment recommendations and scheduled appointments - Accurately document all patient interactions and updates in the system Qualifications - Licensed Nurse (required) - Advanced English level (C1 or higher) – excellent spoken and written communication - Proven experience working with U.S.-based medical offices - Experience with chronic care management, patient follow-up, or care coordination - Strong clinical judgment and ability to assess patient conditions remotely - Experience providing patient education and support - Highly organized with strong documentation skills - Comfortable working independently in a remote environment Technical Requirements - Reliable computer (8GB RAM minimum) - Stable internet connection (minimum 100 Mbps) - Quiet and professional workspace - Headset with microphone Benefits - Long-term, stable opportunity with a U.S.-based medical practice - Fully remote work environment - Competitive salary based on experience - Opportunity to work in a clinical support role with real patient impact - Supportive team and structured workflows - Bonuses How to Apply Please submit your application in English, including: - Updated resume - Details of your nursing license - Description of your experience working with U.S. medical practices Important: This is not a general virtual assistant role. Due to the clinical nature of PCM services, only licensed nurses will be considered.

• Serve as the primary IQVIA Digital representative on enterprise data governance committees and boards • Lead data governance and compliance initiatives in close partnership with IQVIA Information Governance • Ensure consistent application of data governance, compliance, and documentation standards across IQVIA Digital data management and products • Develop, implement, and document cross-organization operating models, including Standard Operating Procedures (SOPs), Business Requirement Documents (BRDs), workflow diagrams (e.g., Lucidchart), and governance frameworks • Create, standardize, and operationalize Data Use Agreements (DUAs), Data Dictionaries, Data Catalogs, and related governance artifacts • Drive operational efficiency through standardization, clear documentation, and scalable enablement practices • Own and evolve the Data Management SharePoint site as the authoritative source for design, processes, and documentation • Develop high-quality, executive-ready materials for senior leadership, governance committees, and external stakeholders • Translate complex technical and regulatory concepts into clear, actionable guidance for cross-functional teams

Role Description Temporary position for 12 months. As a Risk Sharing Pool Coordinator, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in place. The ability to drive results is therefore essential. You help process and analyze information and solve problems, tailoring your approach as needed. You also help develop and improve work methods and procedures. More specifically, you will be required to: - Research and solutions reviewing the information on policies and determining if it is eligible to cede to the Risk Sharing Pool - Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures, following up as needed - Help develop and implement work processes and methods for your unit. Qualifications - College diploma in a related field - A minimum of two years of relevant experience and recent experience in P&C insurance or Underwriting experience - Please note that other combinations of qualifications and relevant experience may be considered Requirements - Action oriented - Customer Focus - Differences - Drive results - Nimble learning - Situational adaptability Benefits - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. Company Description At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

• Lead and continuously improve intake governance processes to ensure work entering the technology organization is prioritized, aligned to strategy, and properly scoped • Establish and operate a centralized command center for technology operations • Ensure demand is evaluated based on business value, risk, and capacity, separating signal from noise • Prepare decision-ready materials that connect strategy, delivery, and financial impact • Define standards for vendor and partner engagement across the technology organization • Establish operational frameworks that create clarity around ownership, decision-making, and execution accountability • Lead creation and tracking of technology KPIs, including delivery performance, platform reliability, and operational efficiency • Develop and maintain platform health metrics that provide visibility into system stability, performance, and risk • Drive technology cost transparency, ensuring leadership understands where investments are allocated across platforms, products, and initiatives • Own financial governance for technology, including budget tracking, forecasting support, and cost control mechanisms • Develop and maintain platform health metrics that provide visibility into system stability, performance, and risk • Establish operational performance metrics to assess team throughput, predictability, and execution effectiveness • Oversee vendor management operations, including tracking of external technology spend • Partner with Procurement, Finance, and Technology leaders to ensure vendor investments are cost-effective and aligned to strategic priorities • Provide structured meeting facilitation and operational support for key technology leadership forums (e.g., planning reviews, governance councils, operational reviews) • Design and run structured sessions that drive decisions, accountability, and follow-through • Serve as a connective partner across Technology, Product, Finance, and Operations to ensure alignment and execution discipline