• Partner across the engineering team to ensure K-LOVE's programming is broadcast successfully and to the highest quality through expert installation, maintenance, operation, updates, and intricate repairs • Lead the operation, testing, and maintenance of advanced broadcast equipment such as audio processors, transmission systems, EAS equipment, receivers, monitors, electrical systems, and optimizing signal and sound based on Ministry guidelines • Drive a culture of excellence by identifying opportunities to enhance system performance, reliability, and efficiency, with a focus on IP-based, modern microwave, and Low Earth Orbit (LEO) satellite solutions • Serve as a primary expert in diagnosing and resolving complex technical faults on equipment and systems down to the component level, utilizing advanced analytical methods • Partner and communicate with engineers (including contract engineers) to accomplish critical objectives • Serve as a dedicated mentor and escalation point for more junior Broadcast Engineers, fostering their technical knowledge and professional development • Accurately complete and submit all required administrative documentation, including but not limited to timecards, expense reports, vehicle logs, budgeting documents, and other relevant records by established deadlines • Utilize and maintain designated asset management, work order, and ticketing system software to log activities, track inventory, and update status efficiently • Respond promptly and professionally to emails, texts, and phone calls, ensuring clear and timely communication regarding operational status, project updates, and other work-related matters • Maintain organized digital and physical records as required for compliance and operational continuity • Maintain an expert-level understanding of FCC rules and regulations, ensuring all equipment and operations are compliant and uphold safety standards • Actively champion K-LOVE's Injury Prevention and Safety program, ensuring strict adherence to safety standards • Conduct mandatory, comprehensive on-site visits to each assigned transmitter site at least once per quarter • Provide immediate and expert response for unplanned outages, emergency repairs, and critical events requiring on-site presence • Perform essential maintenance and troubleshooting on non-broadcast equipment (e.g., generators, HVAC, minor electrical/plumbing) ensuring complete site functionality • Undertake necessary trips to remote sites for complex installations or critical repairs, or K-LOVE Campus for specialized training or leadership on projects • Perform other duties as assigned.

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. At Thermo Fisher Scientific, each one of our 100,000 plus extraordinary minds has a unique story to tell. Join us and give to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Our people share a common set of values - Integrity, Intensity, Innovation, and Involvement. We work together to accelerate research, tackle sophisticated analytical challenges, improve patient diagnostics, drive innovation, and increase laboratory efficiency. Each one of us contributes to our unique mission every day. The Field Service Engineer II will install, repair and service chemistry analyzers and instrumentation to ensure continuous operation. Ensure customer needs and expectations are met and exceeded while promoting a positive image of Thermo Fisher Scientific. Key Responsibilities: - Perform on-site installation, repair, maintenance, qualification, and verification of clinical and discrete chemistry analyzers in accordance with instrument/product manufacturers specifications. - Provide effective, timely communication and negotiation scheduling with the customer, partner. - Ensure effective and timely service and appropriate documentation is recorded through required processes. - Knowledgeable of safe operations and maintenance of the analyzers. - Maximize analyzer uptime and maintain a high level of customer satisfaction. Technical Responsibilities: - Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks. - Must be trained and proficient on all assigned products. - Collaborate with Sr. Engineer or Manager, Field Service in problem resolution with factory engineering, technical support, and other personnel to expedite repairs. - Collaborate with Sr. Engineer or Manager, Field Service to analyze, review and inspect findings to determine source of problem, and recommends repair, replacement, or other corrective action. - Work cross-functionally with other teams and departments (Technical Support, Field Applications, Service Operations, Sales, Marketing and others as required. - Join Field Service Engineer on-call rotation schedule. - Other duties as assigned. Minimum Qualifications: - Minimum of an Associate Degree in Electrical Engineering, Biomedical Instrumentation, military experience in a technical field or related field or equivalent combination of education and experience to perform at this level. - Minimum 2+ years’ experience as a Field Service Engineer. - Effective communication skills and establishing good customer rapport are essential. - Proven ability to prioritize service requests and produce clear and concise documentation. - Must have ability to work independently and have good organizational, communication and time management skills. - Computer proficient. - Must be available to travel overnight up to 85% within the territory or other areas as required. Essential Functions and Physical Requirements - Ability to safely lift 50 lbs with assistance on occasion. - Ability to safely lift and carry 25-30 lbs continuously throughout the day. - Ability to bend, squat, stretch, and reach on a daily basis in a service function. - Maintain a valid driver’s license and safe driving record. - Regular and reliable attendance.

• Performing field service work such as on-site installation, preventative maintenance and repair work • Ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service delivery • Being available to travel at short notice in order to support other Field Service Engineers when needed • Timely completion of all required documentation • Communicating any product quality issues to the appropriate persons • Working closely with the Sales team and the Field Applications Specialists • Carrying out core responsibilities effectively while meeting KPIs that measure performance and impact

• Capture and understand customers’ technical and product requirement on battery functioning and how is it used in the terminal and host devices and ensure smooth and adequate transfer to client internal team • Lead the technical, technological, and functional aspects of proposals to customers • Troubleshoot system applications on customer's request, resolving other engineering issues regarding systems application • Build mutual trust with customers’ technical staff • Prepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstration • Oversee technical training of consumer specific application of various engineering products in developing stage • Other duties as required.