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Learning Experience Designer
Location
United States
Posted
79 days ago
Salary
$70K - $80K / year
Seniority
Mid Level
Job Description
Learning Experience Designer
FreedomCare
Role Description Join our team and make a positive impact on the lives of others! We are looking for a Learning Experience Designer for our People & Culture team. This role is remote and requires occasional travel to any FreedomCare location nationally, when necessary. The Learning Experience Designer (LXD) is responsible for designing and delivering scalable, high-impact learning solutions that drive measurable behavior change and improve performance across FreedomCare’s workforce. Key Responsibilities - Learning Design & Development: - Design and develop engaging, outcome-driven learning solutions across modalities (e-learning, instructor-led, virtual, blended, and microlearning). - Create high-quality training assets including courses, videos, job aids, facilitator guides, assessments, and multi-day curricula. - Apply adult learning principles and behavior change strategies to ensure learning translates into on-the-job performance. - Stakeholder Partnership & Needs Analysis: - Partner with stakeholders and SMEs to identify learning needs, define objectives, and align solutions to business goals. - Conduct needs analyses to diagnose performance gaps and recommend appropriate learning or non-learning interventions. - Translate complex operational processes into clear, learner-centered content. - Delivery Enablement: - Support and enable training delivery by preparing facilitator materials, managing learning assets, and ensuring readiness for launch. - Collaborate with trainers and operations teams to ensure seamless rollout and adoption of learning solutions. - Measurement & Optimization: - Define success metrics and evaluate learning effectiveness using appropriate evaluation methods (e.g., Kirkpatrick Levels, performance data). - Leverage data (e.g., QA scores, performance trends, learner feedback) to continuously improve learning solutions. - Monitor training impact on key business outcomes such as quality, compliance, and customer experience. - Asset & Knowledge Management: - Create, organize, and maintain a centralized inventory of learning assets to support knowledge retention and accessibility. - Ensure content remains current, accurate, and aligned with business processes and regulatory requirements. - Innovation & Continuous Improvement: - Utilize AI tools and emerging technologies to accelerate content development, personalize learning, and improve efficiency. - Stay current on industry trends and bring innovative approaches to learning design and delivery. - Contribute to the evolution of FreedomCare’s learning ecosystem, including knowledge management and performance enablement strategies. Qualifications - Bachelor’s degree in Instructional Design, Education, Communications, Human Resources, or a related field (or equivalent experience). - 3+ years of experience in instructional design, learning experience design, or a related role. - Experience designing both virtual and instructor-led training programs. - Strong experience developing e-learning, multimedia content, and structured curricula. - Experience working in fast-paced, operational environments; healthcare or regulated industry experience strongly preferred. - Familiarity with Learning Management Systems (LMS) and digital learning platforms. Technical Skills - Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaboration tools (Teams, SharePoint). - Experience with e-learning authoring tools (e.g., Articulate Rise/Storyline, Vyond, Camtasia, Adobe Creative Suite). - Experience creating multimedia content (video, audio, interactive learning). - Understanding of SCORM/xAPI and learning analytics. - Familiarity with CRM systems (e.g., Salesforce) and knowledge management platforms is a plus. - Experience leveraging AI tools for content development or workflow optimization is highly desirable. Competencies - Strong foundation in adult learning theory and instructional design best practices. - Ability to translate complex or ambiguous business needs into clear, effective learning solutions. - Data-driven mindset with a focus on continuous improvement and measurable outcomes. - Strong project management, prioritization, and organizational skills in a fast-paced environment. - Collaborative and adaptable, with the ability to work cross-functionally with diverse teams. - Focus on designing for behavior change and real-world application—not just knowledge transfer. Benefits - Competitive compensation. - Medical benefits. - Retirement plans. - Wellness programs. - Fun company events. - Ongoing learning opportunities to grow your career. Compensation Range The base pay range for this role is between $70,000 and $80,000 per year at the commencement of your first year of employment.
Job Requirements
- Bachelor’s degree in Instructional Design, Education, Communications, Human Resources, or a related field (or equivalent experience).
- 3+ years of experience in instructional design, learning experience design, or a related role.
- Experience designing both virtual and instructor-led training programs.
- Strong experience developing e-learning, multimedia content, and structured curricula.
- Experience working in fast-paced, operational environments; healthcare or regulated industry experience strongly preferred.
- Familiarity with Learning Management Systems (LMS) and digital learning platforms.
- Technical Skills
- Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaboration tools (Teams, SharePoint).
- Experience with e-learning authoring tools (e.g., Articulate Rise/Storyline, Vyond, Camtasia, Adobe Creative Suite).
- Experience creating multimedia content (video, audio, interactive learning).
- Understanding of SCORM/xAPI and learning analytics.
- Familiarity with CRM systems (e.g., Salesforce) and knowledge management platforms is a plus.
- Experience leveraging AI tools for content development or workflow optimization is highly desirable.
- Competencies
- Strong foundation in adult learning theory and instructional design best practices.
- Ability to translate complex or ambiguous business needs into clear, effective learning solutions.
- Data-driven mindset with a focus on continuous improvement and measurable outcomes.
- Strong project management, prioritization, and organizational skills in a fast-paced environment.
- Collaborative and adaptable, with the ability to work cross-functionally with diverse teams.
- Focus on designing for behavior change and real-world application—not just knowledge transfer.
Benefits
- Competitive compensation.
- Medical benefits.
- Retirement plans.
- Wellness programs.
- Fun company events.
- Ongoing learning opportunities to grow your career.
- Compensation Range
- The base pay range for this role is between $70,000 and $80,000 per year at the commencement of your first year of employment.
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