Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Genesys is seeking a Senior Business Systems Analyst to join our Voice of Customer (VoC) team, bringing strong data fluency, systems thinking, and customer-facing partnership to a complex enterprise environment. This role is ideal for someone who naturally follows the data, and understands how systems, integrations, and analytics must stay aligned to surface meaningful customer signals. This is a senior, cross-functional role operating at the intersection of customer experience, enterprise platforms, and analytics. This position will require technical depth, strong SQL and Tableau experience, and the ability to work closely with data engineering, analytics, and platform teams to ensure data is accurate, connected, and actionable. Why You’ll Love This Role This role offers rare, end-to-end exposure to the full customer journey. You’ll follow data across enterprise systems, partner closely with analytics and data engineering teams, and help both internal stakeholders and customers better understand how their technology and data work together. It’s a high-impact role for someone who enjoys technical depth, systems thinking, and customer-focused analysis without being confined to a single tool or engineering lane. Key Responsibilities - Work with technical and non-technical stakeholders to identify and integrate VoC signals across systems. - Help customers (internal and external) understand their technology stack, data flows, and opportunities for insight. - Analyze, document, and maintain workflows across various enterprise platforms (CRM, CLM, Billing, etc). - Translate business and VoC needs into functional, system, and data requirements; proactively innovate to expand VoC signal coverage and depth. - Partner with analytics teams to support and validate reporting/Tableau dashboards. - Trace and resolve data discrepancies across upstream and downstream systems. - Collaborate with data engineering teams on data models and transformations. - Communicate impacts, risks, and trade-offs related to system and data changes. You are a good fit for this role if - You enjoy connecting data across systems and bringing it together for insights across the company; no single silo thinking. - You are data-fluent and comfortable using SQL and visualization tools (e.g., Tableau) to generate and investigate insights. - You like partnering with data engineers and analysts to innovate information architecture and reporting. - You have strong systems intuition and enjoy understanding how platforms and data interact. - You can translate technical concepts into clear messaging for non-technical audiences. - You care deeply about customer experience and Voice of Customer outcomes; you want to work on data that makes an impact. - You thrive in cross-functional, highly collaborative environments. - You have an eye for QA, and love getting to the root cause of an issue. Required Qualifications - 7+ years of experience as a Business Systems Analyst or similar role. - Experience supporting CRM, CLM, Billing, and/or data warehouse platforms (e.g.,Snowflake, BigQuery, Redshift). - Experience working on Qualtrics, Medallia, Pendo, Pointillist, Gainsight and other systems that capture VoC signals. - SQL skills for data analysis and troubleshooting. - Excellent story-telling through data; experience working with Tableau dashboards and reporting. - Ability to trace end-to-end data flows across systems. - Strong communication, analytical, and documentation skills. Preferred Qualifications - Experience in Voice of Customer or Customer Experience teams. - Understanding of ETL/ELT and enterprise integrations. - Experience with APIs or platform integration patterns. - SaaS or subscription business experience. - Experience as part of a technical team responsible for business product ownership Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $108,800.00 - $191,200.00 Benefits: - Medical, Dental, and Vision Insurance. - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Job Title: Business Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: CACI is seeking a highly skilled Business/Systems Analyst with experience supporting custom software development in an Agile/Scrum environment. In this role, you will meet regularly with customer stakeholders to identify and agree upon business needs for assigned projects; clearly communicate those business needs to the Development Team; and work collaboratively with customer stakeholders and the Development Team to decompose high-level business needs into functional requirements – all to facilitate the delivery of deployable software. • Be an experienced Business/Systems Analyst familiar with development of custom software applications in an Agile/Scrum environment • Possess both an understanding of real-world mission/business objectives and a working grasp of software development practices and technologies • Serve as the focal point for the capture, analysis and management of functional and non-functional systems requirements • Demonstrate skill in effective decomposition of mission/business objectives into user stories • Meet regularly with stakeholders to identify business needs • Clearly communicate stakeholder business needs to the Development team • Work in conjunction with the Product Owner to develop and maintain product backlogs • Work collaboratively with the stakeholders and Development Team during the development cycle to ensure customer needs are met Responsibilities: • Under minimal direction, collaborate with customer stakeholders to define and document customer stakeholder business needs. • Develop and clarify customer stakeholder requirements to enable Development Team design, development and test activities. • Develop, document and maintain customer stakeholder requirements as user stories in product backlogs. • Serve as the primary focal point between the customer stakeholders and the Development Team • Become an expert on managed applications to facilitate an understanding of future product needs. Qualifications: Required: • BA/BS or equivalent experience and minimum 5 years of related work experience. • Active DOD Secret clearance. • Ability to develop business processes, capability needs, business requirements and business information models. • Ability to translate and decompose business needs into multiple layers of requirements/user stories. • Comfortable collaborating with stakeholders to gather pertinent information. • Working knowledge of all elements of software development life cycle processes. • Understanding of Agile Scrum methodologies. • Strong skills with MS Office tools (Word, Excel, PowerPoint and Visio) and SharePoint. • Excellent written and verbal communication skills, including the ability to understand, work with and shape the vision of customers and stakeholders. • Strong interpersonal, teamwork, problem solving, organizational and multi-tasking skills. • Comfortable working with a diverse set of contractors and customer personnel. • Ability to work both independently and with a team to resolve problems. • A self-starter who will seize and maintain the initiative in ambiguous situations. • Willingness to challenge the status quo and propose new and innovative solutions to complex challenges. Desired: • Experience using Azure DevOps (also known as Microsoft Team Foundation Server. • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification. • Experience working with the US Navy, specifically, Navy Reserve Forces Command. • B.S. in Computer Science, Engineering, Information Management Systems, Business Management or a related discipline, or equivalent professional experience. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com **This person will support Pacific time zone and ideally lives in PT/MT. The primary purpose of a Workday HRIS Analyst is to ensure that the organization's HR processes and technology align effectively to support its workforce management needs. This HRIS Analyst will provide expertise and skills to set up, configure and maintain business processes and data aligned to Core HCM and Recruiting across the organizational landscape. Essential Functions: - System Configuration: Configure and maintain Core HCM and Recruiting per Business Partner needs. Provide guidance and configuration expertise on the following Workday modules: - Core HCM: Oversee the underlying structure and configuration of the system as it relates to business processes, workflows, logic, organizational structure, and data. - Recruiting: Oversee the configuration of the recruiting life cycle from job application to hire business process. Extensive knowledge around external career site upkeep, job application questionnaires, Workday documents for offer letters, background check package maintenance, and business process maintenance of all recruiting workflows. - Issue and ticket Resolution: Investigate and resolve discrepancies, errors, and escalated employee inquiries within a respective module in a timely manner. - Testing and Upgrades: Partner with HR Operations and HRIT to participate in system testing and upgrades to ensure HCM & Recruiting modules are functioning correctly and efficiently. Understand future Workday releases (R1 and R2) and demo to stakeholder groups for discussion / application. - Training and Support: Partner to train end-users and stakeholders on how to use different functionality within the modules effectively. Provide ongoing support and troubleshooting assistance. - Process Optimization: Continuously identify opportunities to streamline and improve module processes. Propose and implement enhancements to increase efficiency and accuracy. Critical Skills & Experience Requirements: - Bachelor’s degree in HR, Information Technology, or a related field (or equivalent work experience). - 2+ years of proven experience in configuring and managing Core HCM and Recruiting modules within Workday. - Completion of HCM Fundamentals, Business Process Fundamentals, and Recruiting Fundamentals courses with Workday is preferred. - Excellent analytical and problem-solving skills. - Proficiency in data analysis and reporting using Workday or related tools. - Effective communication and interpersonal skills for training and support. - Ability to work collaboratively in a team and lead projects related to Core HCM and Recruiting modules. - Strong attention to detail and commitment to data accuracy. - Familiarity with other modules (Talent, Learning, Security, etc.) within Workday are a plus. #LI-AL1 DE&I and EEOC: Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you. ARE YOU READY TO MAKE THE TURN? APPLY TODAY! 71,400.00 - 89,300.00 - 107,200.00 USD Annual

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas. - Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support - Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact - Work with the client to develop business specs at the start of a technical project - Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals - Help verify that all requirements have been met by approving and validating test results - Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work What we're looking for - 6 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred - In-depth knowledge of CMS regulations, HIPAA compliance, and state-specific Medicaid requirements - Knowledge of computer programming concepts such as configuration, development and batch processing - Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools - Strong client communication skills translating client needs to actionable objectives - Strong analytical and business process re-engineering skills - Strong executive presence and communication skills to deliver messages to business leaders, clients and technical personnel - A leader who motivates others to action and communicates key technical ideas in a digestible way What you should expect in this role - Fully remote options from continental US locations only - Video cameras must be used during all interviews, as well as during the initial week of orientation - The deadline to submit applications for this posting is March 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.