Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role: Dragos is seeking a Director of Marketing Operations to serve as the strategic backbone of our global marketing team. This leader will own the systems, data, processes, and people that power marketing's ability to operate at scale with precision, accountability, and an eye toward what's next. In an era defined by AI-driven transformation, this role is equal parts strategist, operator, coach, and innovator. Responsibilities: Team Leadership & Organizational Development - Lead, mentor, and develop a team of marketing operations professionals across orchestration, activation, and martech disciplines; prioritize coaching, career pathing, and psychological safety - Set clear expectations, hold the team accountable to deliverables and timelines, and model a culture of ownership and continuous improvement - Identify skills gaps and build development plans that grow team members into increasingly high-value contributors - Actively evaluate team performance and ensure each role is operating at its full potential Strategy, AI Innovation & Martech Leadership - Define and execute the vision for marketing operations from campaign infrastructure and lead management to AI adoption and measurement requirements - Lead the team's AI adoption strategy: identify use cases, evaluate and onboard new tools, and embed AI-powered workflows that improve productivity across the GTM team - Own the full marketing and BDR technology stack, including governance, utilization, integration, and optimization. Current stack: HubSpot, Salesforce, 6sense, LeanData, LinkedIn, BrightSpot, Nook, ZoomInfo, Zoom, Claude, Swoogo, Zapier, and User Evidence - Serve as Marketing's primary point of contact for Marketing and BDR objects in Salesforce.com and HubSpot; partner with RevOps as the single source of truth for reporting and collaboration on other technologies that support Marketing - Audit existing technology investments; retire tools that are not delivering measurable value; research and evaluate new platforms that improve efficiency, data quality, or scalability - Serve as a strategic advisor to marketing leadership on operational readiness, capacity, and the innovation roadmap Process Optimization, Campaign Orchestration & Communications - Define, document, and enable team adoption of core marketing operations processes, creating the playbooks and standards the team needs to scale without adding headcount - Own the campaign operating model end-to-end: campaign hierarchy maps, campaign calendars, briefs, and blueprints (bill of materials); ensure all campaigns and their supporting elements are delivered on time and on budget - Drive process optimization across budget and spend management, lead management workflows, content creation and management processes, and the intake and prioritization process for marketing tasks and projects - Lead cross-functional coordination between Marketing, Product Marketing, and Creative; reducing delays caused by misalignment, unclear ownership, or absence of structured handoffs - Own the promotional copy review process and final copy approvals - Improve visibility and communication of marketing's in-flight activities to the broader organization; provide executive-ready summaries for leadership - Maintain centralized marketing repositories (SharePoint, Confluence) to ensure institutional knowledge is documented, current, and accessible - Publish weekly status updates and escalate blockers, risks, and resource gaps proactively Campaign Activation & Day-to-Day Execution - Ensure all marketing activation requests, including HubSpot emails, nurtures, landing pages, event support, forms, list uploads, SFDC campaign codes, and UTM parameters, are executed accurately and on time - Publish blogs to Dragos.com and LinkedIn and support organic social postings across corporate channels, adhering to all SEO standards and brand guidelines - Support activation requests from the Customer Experience, Product, and Intelligence and Services teams for email communications and content publishing - Maintain QA standards across all marketing automation workflows, tracking configurations, and campaign launches - Maintain documentation of systems, processes, and workflows Data, Technology & Scalability - Own marketing data quality: account scoring models, ICP and persona data, segmentation, hygiene, enrichment, and governance standards - Drive automation of routine integrations and workflows improving speed to lead, data enrichment, and account engagement visibility through tighter HubSpot, Salesforce, 6sense, Zoom, and LinkedIn integrations - Ensure Dragos is fully utilizing existing technology investments; identify and close adoption gaps across the martech stack - Research and evaluate emerging AI and martech tools that can improve GTM productivity and efficiency - Build and maintain reporting frameworks that give leadership real-time visibility into pipeline influence, campaign performance, and funnel health - Partner with Marketing, RevOps, Sales, and Partner teams to ensure consistent data management and governance standards across the revenue org Qualifications: - 8+ years of marketing operations experience at a high-growth B2B SaaS company, ideally scaling revenues between $100M and $300M+ - 3+ years managing and developing high-performing teams - Deep expertise with MAP and CRM tools; hands-on experience with ABM platforms; experience leveraging AI for productivity gains or competitive advantage - Experience with enterprise SaaS, IT, cloud, or technology products, managed services, and professional service offerings - Strong analytical skills, able to collect, organize, and synthesize large volumes of data to reach clear, data-driven conclusions about strategy and go-to-market activities - Self-starter who thrives with minimal supervision and in environments where initiative is recognized and rewarded - Excellent oral and written communication skills; equally comfortable presenting to the executive team and engaging with technical and non-technical stakeholders; effectively adjusts communications based on target audience - Exposure to building and executing an AI adoption roadmap within a marketing function is a plus - Familiarity with cybersecurity, ICS/OT environments, or related enterprise technology spaces is beneficial but not required - Experience in startups or growth-stage companies, particularly during periods of change, is advantageous Compensation: - Salary: $185,000 - Competitive Equity Package - Comprehensive Benefits Plan #LI-NH1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

• Lead coordination, process improvement, and project management of marketing operations across multiple functions within the Key Customer Team. • Ensure execution of market insights activities, HCP consulting programs, product theaters, KOL receptions, and speaker bureau initiatives efficiently and compliantly. • Deliver administrative and operational support for Speaker Bureau programs, ensuring compliance and high-quality logistical execution. • Own end-to-end contract management for KCT-related agreements. • Support end-to-end HCP consulting operations with process refinement. • Drive cross-functional coordination with marketing partners, Legal, Compliance, and Medical Affairs teams. • Assist in project management of Market Insights initiatives, supporting vendor management and developing a consolidated insights process. • Oversee conference reception planning and execution. • Drive refinement and enhancement of Standard Operating Procedures (SOPs) to optimize workflows. • Oversee and manage vendor partners, relationships, and budget tracking.

About Carrot: Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com. The Role: The Member Marketing Operations Specialist supports the execution of Carrot’s global member lifecycle communications across channels such as email and SMS. In this role, you will build campaigns in Blueshift, manage audience segmentation, perform campaign QA, and ensure accurate delivery of member communications at scale. Success in this role means delivering reliable, high-quality campaigns that reach millions of members while maintaining an uncompromising attention to detail. You will partner closely with Lifecycle Marketing, GTM, and Data teams to translate campaign strategies into operational execution. This role offers the opportunity to work at the intersection of marketing, technology, and data while helping scale communications across Carrot’s rapidly growing global member base. The Team: The Member Marketing Operations Specialist sits within the Marketing Operations team in Carrot’s Growth & Engagement organization. This role works closely with Lifecycle Marketing, GTM Marketing, Product Marketing, and Data teams to deliver scalable, high-quality member communications across Carrot’s global member base. Minimum Qualifications: - 1-2 years of experience in marketing operations, lifecycle marketing, email marketing, or a similar campaign execution role - Experience building and executing campaigns in a marketing automation platform such as Blueshift, Braze, Iterable, or Salesforce Marketing Cloud - unparalleled attention to detail and ability to manage audience segmentation, campaign setup, and QA processes accurately and consistently Preferred Qualifications: - Experience working with customer data platforms or marketing automation tools such as Blueshift - Familiarity with audience segmentation logic and working with large-scale member or customer datasets - Experience supporting multilingual or international marketing campaigns - Experience collaborating cross-functionally with lifecycle marketing, product, and data teams - Familiarity with campaign QA workflows and operational processes within a marketing organization Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $62,000.00 - $73,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

Title: Field Communications Coordinator & Content Operations, North America Location: Remote Job Description: The Field Communications Coordinator & Content Operations, North America serves as the operational backbone of the North America Field Marketing team. This role is responsible for driving project management discipline, coordinating campaign assets, maintaining data hygiene checkpoints, tracking budgets, and owning always-on visibility programs that ensure consistent communication with customers and prospects. This individual plays a critical role in keeping the team organized, on schedule, and aligned across multiple stakeholders. The ideal candidate thrives in fast-paced environments, excels at cross-functional coordination, and brings a high level of structure, accuracy, and accountability to marketing operations. Key Responsibilities: Campaign Operations & Project Management - Own and manage the operational project tracking system across marketing programs - Traffic campaign assets between Field Marketing, Integrated Campaigns, Product Marketing, and other stakeholders - Manage approval workflows to ensure timely execution of campaigns - Proactively identify and flag timeline risks, ensuring mitigation plans are in place Budget Tracking & Procurement - Maintain and manage the marketing budget tracker, including commitments, actuals, POs, and invoices by program - Process purchase orders and track procurement activities - Provide ongoing budget visibility and rolling forecasts to Marketing leadership - Support Quarterly Business Review (QBR) preparation with budget insights and reporting Program Management - Own execution of “always-on” marketing programs (e.g., newsletters and ongoing visibility campaigns) - Ensure consistent delivery and optimization of programs that support continuous engagement with customers and prospects CRM & Data Management - Coordinate campaign lead uploads and ensure proper deduplication processes - Partner with Digital and Growth Marketing teams to conduct quarterly data quality audits - Support audience segmentation and list pulls for email and campaign execution Performance Reporting - Collaborate with Growth Marketing to produce weekly and monthly performance reports - Support the development of quarterly business review materials, including insights and analysis for leadership Tools & Platforms - CRM systems (e.g., Salesforce or similar) - Marketing automation platforms (e.g., Marketo, HubSpot, etc.) - Project management tools (e.g., Asana, Jira, Monday.com) - Event registration platforms Core Competencies: Organizational Rigor – Nothing slips through the cracks. Maintains structured systems for budgets, timelines, and assets across multiple simultaneous programs. Proactive Communication – Flags issues before they become problems; comfortable escalating to Managers, Directors, and VP-level stakeholders without prompting. Adaptability – Thrives in fast-moving, post-acquisition environments; adjusts priorities quickly without sacrificing quality. Data Accuracy – Meticulous about data quality and budget tracking. Understands that poor data leads to poor decisions. Service Orientation – Views the role as enabling others’ success. Takes pride in removing friction so senior team members can focus on higher-impact work. Requirements: - Bachelor’s degree in Marketing, Business, Communications, or related field - 1 – 3 years of experience in marketing coordinator, marketing support, marketing operations, program coordination, or campaign execution in a B2B environment (new grads with prior corporate marketing internship experience are welcome to apply) - Demonstrated success managing multiple concurrent projects with competing deadlines. - Exposure to field marketing, demand generation, or campaign environments preferred. - Experience supporting field marketing or regional marketing teams preferred - Proficiency in CRM and marketing automation tools - Strong project management and organizational skills - High attention to detail with an analytical mindset At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic. Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-Remote