• Proactively work with business partners to reflect business changes in SOX controls. • Partner with business clients to improve Sarbanes-Oxley (SOX) / Model Audit Rule (MAR) control environment. • Provides assistance for the external auditors as needed related to SOX/MAR testing and review. • Special projects as needed to support Management and Company initiatives. • Executes the Test of Design and Test of Effectiveness of in-scope business processes (as defined within the Business Unit (BU) Narratives, Control Analysis and Data Flowcharts). • Independently conduct Walkthrough meetings with Business Customers of SOX/MAR Business Processes. • Creates test scripts based on information obtained within the BU Flowcharts/Narratives, Control Analysis, and Walkthrough Meetings. • Completes control testing by collecting, analyzing, interpreting and verifying information. • Documents the procedures used in each SOX/MAR testing assignment and fully prepare detailed electronic work papers to include: tested control, detailed issues, evidence, and associated risk. • Develops and maintains automated support work paper files to facilitate a thorough and efficient SOX audit process. • Communicates the results of SOX reviews and tasks as designated to include: SOX Management Testing; Business Owned Application (BOA) and Information Produced by the Entity (IPE) review; and Controls Optimization/Rationalization review. • Performs follow up of outstanding issues to ensure timely implementation of remediation plans and ensure proper resolution.

Role Description NEIS, An ARMStrong Insurance Services Company, is seeking a Phone Auditor as we continue to grow our team. Phone Auditors field incoming and make outgoing calls to facilitate insurance premium audits for Worker's Compensation and General Liability policies. - Understand and incorporate the fundamental guidelines when completing premium audits - Make calls to insureds and agents on a daily basis - Complete audits based on rules and regulations for class code(s), specific state(s) and clients - Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed - Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time Qualifications - Strong judgement and critical thinking skills - Competent use of spreadsheets, word processing and e-mail - Excellent communication skills - Strong writing skills - Work well in a team environment - Ability to multitask - Ability to read, analyze and interpret financial reports and tax documents - Bookkeeping experience - Quickbooks experience - Bilingual a huge plus! Benefits - Compensation annual range $17 - $18 per billable hour depending on experience - Benefit package with health, dental, vision, life and disability coverage options - 401(k) retirement plan option with company matching - Generous paid time off policy - Weekly pay - Reimbursement of miscellaneous expenses, such as phone, internet, etc. – monthly Company Description ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. - Parent company of Brown & Joseph, NEIS, Paragon, and SubroIQ - Each subsidiary provides specialized expertise in debt management and financial services

• Supports codes from final surgical/procedural operative reports signed by the provider. • Reviews the complex (problematic coding that needs research and reference checking) medical records, ensures documentation is supported. • Works with ModMed to ensure that the correct plans are used, modifiers attached and diagnosis attached. • Audits provider medical records and charges for compliance with coding and documentation standards to ensure compliance with internal and government regulations. • Provides continuing review and education of physician and ACPs to ensure appropriate level of care is reported. • Partner with practices to review findings of the periodic chart review. • Maintains a thorough understanding of anatomy and physiology, medical terminology, disease processes and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM and CPT coding guidelines to diagnoses and procedures in offices. • Correlates information supporting clinical documentation not limited to Pathology, Radiology and/or other Physician Consultations after review by the Attending Physician, wherever appropriate. • Regularly meets with physicians and ACPs to provide continuous education on billable services, medical record documentation, the correct use of CPT and ICD-10 codes, missed billing opportunities and erroneously reported services to minimize errors and loss of revenue. • Interacts with and provides trends to management, revenue managers and others about coding related issues. • Solves any coding related problems and/or answers questions regarding coding issues from the provider, office staff and billing specialists. • Collaborates with billing specialists and appeal and edit coders to expedient resolution of accounts. • Works together with billing specialists to develop plans to improve charge capture and billing/coding processes. • Stays current with CPT and ICD-10-CM coding guidelines and updates. • Communicate changes and/or updates to key stakeholders including physicians, ACPs, practice managers and leadership. • Reports any potential compliance issues to the Director of RCM.

• Evaluate & Assure: Review our IT and information security policies to make sure they’re effective and meet all regulatory standards. You’ll give our leadership team the confidence that our systems are secure. • Risk-Based Reviews: Conduct deep-dive security and control reviews across our applications, databases, and network infrastructure to keep our data safe. • Problem Solve: When you find a risk, you don't just report it—you recommend practical, innovative solutions and work with the right teams to see them through. • Policy Evolution: Help us keep our internal controls and security policies up to date, ensuring they reflect the latest best practices and business needs. • Incident Investigation: Stay vigilant. You’ll identify process lapses, investigate IT incidents, and help detect any signs of operational or business loss. • Partner for Growth: Participate in new IT projects and product development from the start, ensuring we build security and controls into everything we create. • Collaborate: Work closely with internal teams and external auditors to share insights and make sure we’re all moving toward the same goals. • Monitor Governance: Review IT operations, staffing, and duties to ensure clear accountability and proper segregation of roles.