Shirley Ryan AbilityLab

Title: Senior Full Stack Developer - Web & Mobile App Development Location: Chicago, IL Work Type: Hybrid, Full Time Job ID: 1061819 Job Description: Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Web and Mobile App Development Manager will guide the technical development of Pathways.org’s web and mobile applications. This full-stack web and mobile app developer role will both manage and write code for our web and mobile applications, work to maintain and extend the functionality of our web and mobile applications, as well as work on a variety of other technology projects such as EMR API integrations, AI features, and LMS offerings. This role requires an intimate understanding of what it takes to deliver and manage high-quality code in a complex, fast-paced environment. The role will work closely with various members of the Pathways.org team, marketing, designers, and stakeholders to optimize the reach and digital presence of Pathways.org’s products and information on children’s development. If you are a person, who is passionate about health education and believes every parent should have access to information on their child’s health and development than this position is for you. The Web and Mobile App Development Manager will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties. Job Description The Web and Mobile App Development Manager will: - Analyze key metrics and performance data to measure the success of web and mobile app initiatives, identify areas for improvement, and make data-driven decisions. - Write and manage code and coding projects for both Web and Mobile Apps, overseeing external and internal developers - Stay informed about industry trends, competitive landscape, and emerging technologies to identify opportunities for innovation and differentiation. - Develop, manage, and update our digital analytics strategy - Review web and app database using SQL, identifying KPIs and other metrics, for impactful insights on how these channels are contributing to the Pathways.org Mission. - Oversee Digital Marketing Analyst collect, filter, and process statistical data derived from our marketing efforts and translate it into actionable insights - Keep track of our marketing initiatives and compile reports on KPIs, such as conversion rates, site traffic growth, and customer satisfaction rates - Spot crucial growth opportunities and identify areas in which our analytics capacities are lacking - Gauge the effectiveness of our current analytics tools and solutions, pinpointing improvement areas, and suggest alternatives - Analyze target market segments and traffic trends for optimization and content opportunities - Drive user engagement, optimize customer experiences, and increase conversion rates - Develop and optimize landing pages and conversion funnel A/B tests to improve conversion - Manage implementation of SEO initiatives (manage agency partnerships, work with internal creative teams to optimize website, track rankings and performance, etc.) - Code new features and perform ongoing maintenance on both our mobile app and web app Pathways.org is seeking a self-starter with an entrepreneurial spirit who can help create and optimize content. Reporting Relationships Reports directly to Director of Digital Strategy Knowledge, Skills & Abilities Required - Bachelor’s degree required. - Masters in tech, information design, strategy or related field preferred - 4+ years of full-stack software development experience for web and mobile applications. - At least 2 years of experience with: - Implementing pixel perfect frontends from designs, particularly using Figma - Modern JavaScript frameworks, particularly React and Next.js - React Native - HTML/CSS - Node.js - GraphQL API development - RESTful API integrations - Relational Databases (PostgreSQL, MySQL, etc.) - Some experience with: - AWS (Cognito, S3) - Firebase - DevOps - CI/CD - FHIR/HL7 - Experience with software project management tools such as ClickUp, Notion, Linear, Jira, etc. - Experience managing teams of software developers and designers - Ability to interact and communicate with both technical and non-technical stakeholders - Deep knowledge of online marketing metrics and reporting tied to SEO, advertising, social media, user journeys, segmentation and personas, user experience, survey and feedback tools, website reporting tools, and customer experience/web analytics - Deep understanding of the customer journey, user experience, and analytics - Proven track record and deep understanding increasing user experience and increasing strategies for increase digital reach and user experience - Experience with mobile app analytics tools and A/B testing methodologies - Familiarity with design thinking principles and UX/UI best practices - Passion for mobile technology and a drive to deliver exceptional user experiences - Able to present concepts clearly and accurately and to keep others informed - Self-starting, capable of working independently while also functioning and contributing as part of a fast-paced team - Organized and able to prioritize projects and meet multiple deadlines Working Conditions Normal office environment with little or no exposure to dust or extreme temperature. Hybrid position Tues, Wed, Thurs in office at the Shirley Ryan AbilityLab. Pay and Benefits*: Pay Range: $82,311.00 annually - $136,642.00 annually *Benefits and benefits’ eligibility can vary by position. Actual compensation will vary based on applicant’s experience and qualifications, as well as internal equity. Pay and Benefits*: Pay Range: $82,311.01 - $136,642.27

Role Description The Applications Analyst II, IT Revenue Cycle (Patient Access) is a primary resource for systems administration, configuration, deployment and support for revenue cycle information systems specific to Scheduling and Registration Oracle Cerner solutions. This role leads revenue cycle information system projects and works with revenue cycle operations and clinical applications to elicit, analyze, communicate and validate requirements for revenue cycle applications. The Applications Analyst II will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values. - Analyze existing revenue cycle applications and workflows to identify opportunities for enhancement and optimization. - Collaborate with end-users and stakeholders to gather requirements and translate them into technical solutions. - Design, develop, and implement software solutions to address business needs and improve revenue cycle efficiency. - Conduct thorough testing and validation of system enhancements to ensure quality and reliability. - Provide ongoing support and maintenance for revenue cycle applications, including troubleshooting, issue resolution, and performance monitoring. - Respond promptly to user inquiries and technical issues, delivering effective solutions and minimizing system downtimes. - Collaborate with vendors and internal IT teams to escalate and resolve complex technical issues as needed. - Implement system upgrades and patches in coordination with IT infrastructure teams, ensuring minimal disruption to operations. - Assist in creating comprehensive documentation, including user guides, technical specifications, and process workflows. - Conduct training sessions and workshops for end-users to promote efficient utilization of revenue cycle applications and tools. - Stay informed about industry best practices and emerging technologies in revenue cycle management. - Collaborate with cross-functional teams to align system capabilities with business objectives and regulatory requirements. - Participate in project teams and meetings to represent the IT Revenue Cycle perspective. - Develop project plans with timelines, milestones, defined roles and responsibilities, and communication plans. - Perform all other duties that may be assigned in the best interest of Shirley Ryan AbilityLab. Qualifications - Bachelor's degree in Information Technology, Computer Science, or related field. - Will consider work experience in lieu of traditional educational requirements. - Minimum of 2 years of experience in applications analysis, software development, or related IT roles, preferably in healthcare or revenue cycle management. - Minimum of 2 years of experience with Cerner Millennium revenue cycle solutions in a technical capacity (now Oracle Health). - Strong analytical skills with the ability to assess complex systems, identify issues, and propose effective communications. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and cross-functional teams. - Ability and willingness to learn new tools and Healthcare Information Systems. - Intermediate knowledge of healthcare revenue cycle processes, regulations, and industry standards (e.g., HIPAA, Patient Access, Charge Services, Patient Accounting). - Intermediate knowledge of Cerner Command Language (CCL). - Intermediate knowledge of industry standards that relate to Patient Access, Charge Services, and/or Patient Accounting. - Intermediate knowledge of registration and scheduling workflows, processes and front-end applications (RevenueCycle.exe). - Intermediate knowledge of configuration applications such as RevenueCycleMaintenance.exe, Schtools.exe, HNAUser.exe, Bedrock.exe, and Olympus. Requirements - Normal office environment with little or no exposure to dust or extreme temperature. - Remote opportunity. Benefits - Pay Range: $61,800.00 - $124,500.00 - Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations. - Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Company Description Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision.

Title: Data Engineer Location: Chicago, IL Full time Job Description: Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary Job Description Data Engineers for Chicago, IL location. - Develop secure, stable, scalable long-term plans for the flow of hospital data. - Assist in the development of scalable data infrastructure and platforms to collect and process large amounts of data, including structured and unstructured data for analysis by clinical, research, and business resources. - Establish methods and procedures for tracking data quality, completeness, redundancy, compliance and improvement. - Create strategies and plans for data capacity planning, data security, life cycle data management, scalability, backup and archiving. - Help oversee mapping of data sources, data movement, interfaces, and analytics, with the goal of ensuring data quality. - Define standards for naming, describing, governing, managing, modeling, cleaning, enriching, transforming, moving, storing, searching, and delivering data securely. - Participate in data and information model design across multiple stakeholders. - Technical environment: Implementation of data security standards in line with HIPAA requirements, SQL, SQL server Management Studio, Python, VBA, SSIS, Requirements Analysis, relational databases, Business intelligence, Tableau development, ETL process development, Data management, Data engineering, Data modeling. Job Requirements - Masters degree in Information Systems, Computer Science, Data Science or related field plus 2 years of experience in data analytics with large data sets required. - Required skills: implementation of data security standards in line with HIPAA requirements, SQL, SQL server Management Studio, Python, VBA, SSIS, Requirements Analysis, relational databases, Business intelligence, Tableau development, ETL process development, Data management, Data engineering, Data modeling. - Some telecommuting permitted. - (*Bachelor’s degree in Information Systems, Computer Science, Data Science or related field plus 5 years of progressive experience in data analytics with large data sets also acceptable). Salary: $104, 250 – 124,500/yr. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

• Perform audits to assess the quality of documentation, accuracy of charge code assignment and review financial billing statements. • Assist the compliance officer in assigned projects from internal or external sources. • Perform assigned Medicaid, Medicare, and other third party payer audits. • Answer any physician and/or clinic questions and concerns regarding current ICD-10 and CPT guidelines. • Assist in coding outpatient records as needed. • Provide coding training and updates for coding staff, physicians and clinics as assigned. • Assist in coordination of the compilation of data relative to regulatory agencies and the accreditation process. • Review charge master updates and additions for appropriate current ICD-10 and CPT code assignment. • Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.