• Support our Executive Programs Leads on three primary workstreams: Executive Customer Engagement Programs, Sales Recognition & Travel Coordination, and General Responsibilities • Help run invite-only executive experiences from behind the scenes, with a focus on keeping our operations tight, data clean, and attendees delighted • Track invitations and RSVPs in our systems (e.g., Jira, spreadsheets, or other internal tools) • Manage and update registration lists, including working in Salesforce or similar CRM tools (training provided) • Assist with end-to-end travel coordination for trip winners and their plus ones • Support project timelines, task lists, and documentation in tools like Confluence, Jira, Google Workspace, and/or Excel/Sheets • Bring a customer-first mindset to every interaction—internal or external

• Contribute to the privacy impact assessment process to ensure business initiatives align with GoFundMe’s privacy program and principles. • Maintain Records of Processing Activity and coordinate with internal partners on governance initiatives. • Coordinate Data Subject Requests and other privacy-operational activities. • Implement and enhance compliance controls, policies, procedures, and programs. • Collaborate with senior analysts to document potential risk issues and recommend improvements. • Support the administration of compliance training programs and deliver formal training. • Provide day-to-day support to sales and customer support teams regarding privacy and compliance questions. • Build internal privacy knowledge through documented policies, FAQs, and educational materials. • Support audit and compliance assurance projects.

• Responsible for administrating and coordinating Sales/Marketing training programs and process for employees in the Sales and Marketing area. • Accountable for customized training needs assessments, course development, delivery, evaluation, process measurements and cost management. • Provides consulting services to managers, supervisors, and employees to meet their organizational needs. • Provides training and coaching to field supervisors and various employee groups on the use of professional sales skills. • Consults the Customer Service Center and other areas of the company to implement training solutions. • Directs and coaches external consultants and instructors on training standards and adult learning principles. • Develop and manage best practices for training. • Oversee curriculum development across all product lines. • Provide ongoing training support for sector leaders, TSRs, and Sales teams in effective presentation techniques. • Determine and implement best practices for training the trainers of dealer organizations. • Collaborate with marketing on further development of training brand. • Establish process to collect, analyze and report training data and trends to assess effectiveness of training programs and identify opportunities for improvement. • Collaborate with marketing to modernize and standardize our existing library of training materials. • Collaborate with marketing in developing campaigns applicable to internal and external audiences through relevant media sources to promote training opportunities. • Collaborate with all stakeholders (executives, sector leaders and sales leadership) to ensure training goals and metrics are achieved across the organization. • Actively seek out new training opportunities for (tradeshows, industry events, customer opportunities). • Enhance and maintain current training initiatives (Training Tuesdays) and build the training program across additional platforms: Podcast, YouTube Channel – mini training videos, online training, LMS for internal training.

Role Description The American Heart Association is seeking a dynamic Senior Program Lead, Strategic Initiatives, focused on collaborations and special projects to join our Integrated Care Initiatives team at our office located in Dallas, TX, with flexibility for remote candidates. Reporting to the VP of Integrated Care Initiatives, this role requires a leader skilled in guiding organizations through complex, multi‑stakeholder initiatives where strategic alignment, influence, and the ability to foster strong, purpose-driven partnerships are central to achieving shared outcomes. You will contribute to a national effort that helps transform care, influence decision-making across departments, and guide high-impact strategic collaborations. In this role you will: - Provide strategic leadership for cross-sector partnerships aimed at advancing Integrated Care. - Design the strategic collaboration relationship strategy and cultivate/manage high-impact collaborations across patient advocacy organizations, professional societies, and public health agencies. - Translate strategy into action—aligning stakeholders around shared goals, driving measurable outcomes, and ensuring collaboration efforts advance clinical quality and population health impact. Responsibilities - Strategic Partnership Development - Develop and execute a comprehensive collaboration strategy aligned with integrated care priorities, including cardiovascular-kidney-metabolic health. - Identify, engage, and formalize partnerships across patient advocacy organizations, professional societies, and public health agencies, etc. - Establish governance structures, partnership frameworks, and shared accountability models. - Represent the AHA in external forums, coalitions, and advisory groups as an extension of engaged strategic collaborators. - Program Leadership & Execution - Lead cross-functional collaboration workstreams from concept through implementation and evaluation. - Translate strategic objectives into actionable work plans with defined milestones, KPIs, and deliverables. - Align collaboration activities with broader Integrated Care Initiatives goals. - Stakeholder Engagement and Influence - Build trusted relationships with executive leaders, clinicians, researchers, policymakers, and community stakeholders to advance the strategic collaborator strategy. - Facilitate multi-stakeholder convenings to drive alignment, resolve barriers, and accelerate decision-making. - Develop compelling messaging and briefing materials for senior leadership and external partners. - Measurement and Impact - Define metrics to evaluate partnership effectiveness and share related outcomes. - Monitor progress toward shared goals. - Prepare executive-level reports and dashboards demonstrating impact and return on strategic collaborator investment. - Operational and Financial Oversight - Oversee budgets and resource allocation for strategic collaborators strategy. - Support development of grant proposals, funding strategies, and sustainability models. - Ensure compliance with organizational policies and regulatory requirements. Qualifications - Bachelor’s degree or Equivalent work experience in Health Promotion, Public Health, Human Resources, Marketing, Business, Communications. - Five (5) years validated experience in business development or account management. Seven (7) years is preferred. - Experience in program development, planning and management. - Experience in public health or non-profit services. - Comprehensive experience building business cases, analyzing market trends and identifying creative business opportunities. - Ability to influence leadership without direct authority. - Ability to communicate and present ideas across multiple audiences. Preferred Qualifications - Knowledge of patient advocacy organizations, professional societies, and public health agencies, along with best practices for engaging them. - Proven ability to influence stakeholders without direct authority. - Proven ability to simultaneously lead multiple, complex projects and events in varying stages of development under time constraints to ensure deadline compliance. - Proven critical thinking skills in assessing needs and available resources to efficiently implement new and existing programs. - Self-motivated, highly effective organizational and analytical skills, communication, negotiation, and social skills. - Validated ability to efficiently participate in or facilitate meetings with internal and external clients including interacting with external partners/sponsors representing the Association to the public as vital. - Ability to navigate ambiguity and drive execution in complex environments. Compensation & Benefits - The expected pay range will be $100,000 to $115,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. - The American Heart Association invests in its people. Here are the main components of our total rewards package. - Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. - Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position. - Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. - Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. - Tuition Assistance - We support the career development of all employees.