Req ID: 364510 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a LIMS Support Engineer to join our team in Morris Plains, New Jersey (US-NJ), United States (US). In this Support Engineer role, provide application support for Laboratory Information Management Systems (LabVantage or LabWare). Ensure stable operations across QC, R&D, and manufacturing labs by addressing incidents, resolving defects, managing changes, supporting integrations, and coordinating with business and IT stakeholders in regulated (GxP) environments. Key Responsibilities - Provide L2/L3 incident resolution for LIMS applications (LabVantage or LabWare). - Diagnose and resolve configuration issues, workflow errors, sample lifecycle problems, and data inconsistencies. - Conduct detailed root-cause analysis and implement permanent fixes. - Maintain LIMS master data, workflows, templates, and stability modules. - Support version upgrades, patches, and environment maintenance. - Assist laboratory users with operational questions, access issues, and data troubleshooting. - Support integrations between LIMS and instruments, SAP/ERP, middleware, and APIs. - Troubleshoot interface failures (REST/SOAP APIs, ETL jobs, instrument connectors). - Support CSV documentation, change control, IQ/OQ/PQ impact checks, and audit readiness. - Ensure compliance with GxP, 21 CFR Part 11, and ALCOA+. - Coordinate with QA, Lab Operations, Infrastructure, and DevOps teams. - Provide user training and create SOPs, release notes, and support documentation. Required Skills - 8+ years of LIMS support or development experience. - 8+ years of hands-on skills in LabVantage (Java/Groovy) or LabWare (LADL, LIMS Basic). - 8+ years of strong SQL skills (Oracle/SQL Server/PostgreSQL). - Understanding of QC/R&D workflows and regulated environments. - Strong problem-solving and communication skills. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87,120 - $181,500. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. #LI-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Imagine yourself… - Doing meaningful work that makes an everyday impact on the world around you. - Growing your expertise and expanding your skillset with every project. - Owning your ambition and fueling your career growth. It’s possible with a role at Linx Printing Technologies (www.linxglobal.com). Linx, a Veralto company, is a leading global provider of coding and marking solutions for date and batch coding of products and packaging across manufacturing industries. As part of the Linx team and the broader Veralto network, you’ll work with products that make an everyday impact on the food, medicine, and essential goods we all rely on—while building a meaningful, long-term career. At Linx, we prioritize innovation, diversity, and inclusion, and we encourage candidates from all backgrounds to apply. About Linx Linx LinkedIn Reporting to the Technical Support Manager, the Technical Support Specialist – USA (Applications & Integration) plays a critical role in supporting Linx’s growing presence in the United States. This position provides advanced technical support across Linx coding and marking technologies, with a strong focus on customer applications, communications, and system integration. This is a remote-based role within the United States. In this role, a typical day will look like: - Providing advanced technical support for CIJ, IJ, TTO, and Laser systems. - Diagnosing complex hardware, software, ink, and application issues. - Supporting customer integrations including PLCs, I/O, RS232, Ethernet, and TCP/IP. - Acting as an escalation point for customers and field teams. - Collaborating with Engineering, Quality, and Global Technical Support. - Creating and maintaining technical documentation and knowledge articles. Travel & Working Conditions This is a remote role with domestic and international travel up to approximately 25%. Travel is typically planned monthly and may include up to one week per month away from home. The essential requirements of the job include: - Experience in advanced technical support in an industrial or manufacturing environment. - Demonstrated experience with applications and system integration. - Experience resolving complex technical escalations. - Ability to work independently in a remote environment. - Willingness to travel domestically and internationally. Preferred Qualifications - Experience with coding and marking equipment (CIJ, IJ, TTO, Laser). - Knowledge of industrial automation environments and plant systems. - Familiarity with remote diagnostic tools and CRM or ticketing systems. About Linx (a Veralto company) At Linx, part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), we grow talent and offer the opportunity to build a meaningful career based on your strengths. Veralto is a global leader in essential technology solutions, united by a powerful purpose: Safeguarding the World’s Most Vital Resources. US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $52,200 - $91,400 USD per year. This job is also eligible for Bonus Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description The Mission You will be responsible for the end-to-end health and availability of our RPA ecosystem. Your goal is to move the team toward a "Zero-Downtime" model by architecting a resilient infrastructure that spans on-prem VMware clusters. Key Responsibilities (Infrastructure Focus) - VMware Infrastructure Management: Maintain and optimize the on-premise VM cluster. You will be responsible for resource allocation (CPU/RAM), monitoring host health, and ensuring that Blue Prism Runtime Resources have the low-latency connectivity required for financial processing. - Kubernetes (K8s) Orchestration: Oversee the transition of support services and modular RPA components into containerized environments. You will manage pod health, scaling policies, and service meshes to ensure consistent performance across the cluster. - Infrastructure Governance: Architect and maintain a stable, scalable Blue Prism environment. You will optimize Application Server configurations and manage the connectivity between Interactive Clients and Runtime Resources. - Scalability & Resource Management: Design multi-VM scaling strategies to handle high-volume financial processes. You will be responsible for managing resource locks, session variables, and Work Queue logic to ensure zero contention during peak runs. - L3/L4 Root Cause Analysis (RCA): Lead the investigation of critical production terminations. You are expected to move beyond "restarts" and identify underlying architectural flaws in the code or infrastructure to implement permanent fixes. - Production Code Refactoring: When a process fails in production, you will use your Blue Prism development expertise to perform a line-by-line code review. You will be responsible for refactoring inefficient "Wait Stages," optimizing "Code Stages" (.NET/C#), and correcting flawed exception-handling logic. - Performance Engineering: Partner with the database team to troubleshoot SQL deadlocks, optimize T-SQL queries for Blue Prism work queues, and monitor memory management to prevent VM crashes. - Proactive Reliability: Implement automated "Watchdog" frameworks and heartbeat monitoring to identify potential SLA breaches before they impact the business. - Technical Sign-off: Serve as the final gatekeeper for production migrations, verifying that every process has 100% scenario coverage, proper alerting, and notification governance. Qualifications & Technical Skills - 7+ Years Experience: A background in Production Support, Systems Administration, or RPA Architecture. - Development Experience: 3+ years of hands-on Blue Prism Development (Object/Process Studio). You must be able to write and debug .NET code stages independently. Experience with API integration (RESTful, SOAP) - Blue Prism Infrastructure Mastery: Deep expertise of V6/V7 infrastructure components (Server, Database, Runtime Resources). - AI Exposure: Practical experience using Claude, GPT-4, or similar models (Whisper, Qwen) to assist in technical design, documentation, and debugging. - Database, Networking & Security: Advanced SQL Server proficiency (troubleshooting execution plans/deadlocks) and a solid understanding of VM networking, Load Balancers and Active Directory. - SLA Discipline: Experience in high-pressure financial services environments where "Zero-Downtime" is the baseline expectation. - Communication: Ability to translate complex technical failures into clear risk assessments for senior leadership. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Title: Technical Support Engineer Company: Snapsheet Job Location: Remote Job Type: Full-Time About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around. What you’ll get: - Remote working environment - your new commute is however long it takes to walk to your desk! - Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more! - Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions. - Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more! Role Overview: We're looking for a Technical Support Engineer to join our Client Support Team. In this role, you will provide exceptional support to our clients by helping them use our claims platform effectively and collaborate internally to drive requests to resolution efficiently. You are a problem solver and excellent communicator looking for an opportunity to work in a fast-growing and collaborative environment with full-stack development, account management and operational teams. Additionally, you are naturally curious and always looking for ways to drive efficiency across an organization. Support Engineer responsibilities include: - Be the primary point of contact for our external customers in supporting our claims management platform - Monitor for new requests and reported incidents, responding within SLA requirements and maintaining ownership until resolution - Manage external communications with customers and internal communications with other teams in the organization to drive incidents and requests to resolution efficiently - Contribute to knowledge base articles and other documentation - Stay current with feature releases and changes to the platform to ensure a comprehensive understanding of the product and efficient support Qualifications: - 2+ years of technical support-related experience - Strong analytical aptitude for problem-solving skills - Excellent written and oral communication skills - Excellent customer service skills - Ability to work independently, manage time, and organize and complete work based on priority - Strong cross-functional communication and organizational skills - Ability to understand general concepts and collaborate with others to analyze, troubleshoot, and solve problems - API Troubleshooting experience is a plus - Experience with programming languages is a plus (especially Ruby, Python or PHP) - Experience using Zendesk or Jira is a plus What Will Make You Stand Out as a Customer Support Engineer Applicant - Passion for customer advocacy - Ability to work as part of a team - Ability to collaborate and organize cross-functionally - Focus on continuous improvement We’re Built to Grow With You – And That Starts With How We Support You At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you. - Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan. - Offer two dental plans and one vision plan to keep you and your family healthy. - Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance. - Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance. - 401(k) with a 4% company match—because your future is worth investing in. - Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being. Perks That Make Growing Here Even Better: - Flexible PTO and 7.5 company-observed holidays to recharge on your terms. - In-person connection points throughout the year including our annual Summit and Roadshows. - Snapsheet SWAG and surprise mailers to keep the spirit alive. - Endless opportunity to shape your path—career growth, learning, and real impact are all within reach. - Health and wellness campaigns that evolve with you year over year. Compensation that Grows with You For this position, the base salary range is $75,000-95,000. While this range serves as a guideline, your actual compensation will reflect your experience and skillset. At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does. This role will be remote based in the U.S. but is not eligible for hire in California or New York. *Please note that we are unable to sponsor applicants for work visas for this position at this time. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me. Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #BI-Remote #LI-Remote Snapsheet is an equal opportunity employer.