Position Summary The Head of Software Engineering serves as the enterprise leader for application engineering strategy, systems integration architecture, DevOps execution, automation, and AI-enabled solution development across The Fedcap Group. This role advances and scales an established engineering function to ensure enterprise-developed applications, integrations, and intelligent automation capabilities are secure, scalable, innovative, compliant, and aligned with enterprise architecture and governance standards across a geographically distributed organization. As the organization continues to expand across regions and service lines, the Head of Software Engineering will accelerate modernization, reduce technical fragmentation, embed AI-driven capabilities into enterprise workflows, and position engineering as a strategic driver of operational excellence and innovation. Reporting to the SVP, Enterprise Systems & Digital Platforms, this leader partners closely with IT Infrastructure & Operations, Security, Data & Analytics, and operating leadership to ensure engineering practices are standardized, performance-driven, resilient, financially disciplined, and aligned with enterprise governance requirements. Mission To deliver secure, scalable, intelligent, and cost-effective enterprise applications that strengthen mission delivery, enable automation and data-driven decision-making, reduce system fragmentation, and support sustainable organizational growth. Scope of Accountability The Head of Software Engineering is accountable for: • Enterprise software development standards and advanced SDLC governance • Application architecture patterns and approved engineering frameworks • API and enterprise integration architecture standards • DevOps pipelines, release automation, and engineering productivity optimization • Application performance monitoring and operational observability standards • Technical debt prioritization and modernization acceleration • Automation platforms (RPA, workflow engines, low-code governance) • AI-enabled application capabilities embedded within enterprise systems • Intelligent workflow and decision-support integration in collaboration with Data & Analytics • Engineering documentation and configuration discipline • Secure coding practices and vulnerability remediation coordination • Application lifecycle management and decommissioning governance • Engineering vendor lifecycle management • Engineering budget management and cost discipline • Build-versus-buy analysis and financial justification of custom development initiatives • Engineering capacity planning, delivery forecasting, and productivity optimization • Application components of acquisition integration and enterprise platform consolidation • Implementation of security control requirements • Leadership of distributed onshore, nearshore, and offshore engineering teams Core Responsibilities Application Strategy, Architecture & Innovation • Define and evolve enterprise application architecture standards. • Establish consistent development frameworks and approved technology stacks. • Lead modernization of legacy applications while enhancing scalability and maintainability. • Identify and prioritize opportunities to embed automation and AI-enabled decision support within enterprise workflows. • Drive rationalization of redundant custom solutions across business units. • Evaluate emerging technologies and pilot innovation initiatives aligned with enterprise strategy. Engineering Portfolio & Demand Governance • Establish structured intake and prioritization processes for engineering initiatives. • Align development roadmaps with enterprise portfolio governance and strategic objectives. • Ensure engineering resources are allocated to the highest-value initiatives. • Prevent proliferation of unauthorized, redundant, or non-strategic custom solutions. • Partner with Systems leadership to ensure build-versus-buy decisions are financially and strategically justified. Software Development Lifecycle (SDLC) & Engineering Maturity • Advance existing SDLC governance to improve consistency, automation, and measurable quality outcomes. • Optimize requirements management, code review, testing, and documentation standards. • Govern version control, branching strategies, and release management protocols. • Maintain formal Dev/Test/Production controls with disciplined change management. • Ensure audit-ready engineering documentation aligned with compliance requirements. DevOps, Release Management & Engineering Productivity • Mature CI/CD pipelines to enhance deployment reliability and scalability. • Introduce measurable engineering productivity and quality benchmarks. • Implement AI-assisted development tools where appropriate to enhance developer efficiency and code quality. • Define application monitoring, logging, and observability standards. • Improve deployment consistency while enabling faster innovation cycles. Enterprise Integration, Intelligent Automation & AI Enablement • Govern API standards and modern integration architecture patterns across systems. • Replace legacy point-to-point integrations with scalable API-first models. • Expand workflow automation and RPA initiatives with measurable operational impact. • Partner with Data & Analytics to embed predictive models and AI-enabled insights into operational systems. • Ensure responsible, secure, and governed implementation of AI-enabled application features. • Maintain disciplined oversight of automation and AI experimentation to prevent fragmentation. Application Security & Compliance Alignment • Embed secure coding standards and shift-left security practices. • Partner with Security to maintain strong vulnerability remediation performance. • Ensure engineering alignment with HIPAA, SOC 2 Type II, ISO 27001, and other required control frameworks. • Support audit evidence production for application development controls. • Ensure identity and role-based access enforcement is consistently implemented in application design. Acquisition Integration & Expansion Enablement • Lead application and integration due diligence assessments for acquisitions. • Execute standardized application integration during entity onboarding. • Ensure engineering readiness for geographic expansion and new program launches. • Support enterprise system consolidation aligned with modernization strategy. Success Metrics (First 12 Months) • Measurable advancement in engineering maturity, deployment reliability, and release predictability across enterprise applications. • Reduction of prioritized technical debt while maintaining operational stability. • Expansion of intelligent automation and AI-enabled capabilities with documented operational impact. • Standardized integration architecture adopted across major enterprise platforms. • Demonstrated financial discipline through optimized engineering spend and justified build-versus-buy decisions. • Engineering organization strengthened across onshore, nearshore, and offshore teams to support modernization and enterprise scale. Qualifications • 10+ years of progressive leadership in software engineering and enterprise application environments. • Demonstrated expertise in secure SDLC advancement, DevOps optimization, and API-first architecture. • Experience leading distributed onshore, nearshore, and offshore engineering teams. • Experience implementing automation and AI-enabled capabilities within enterprise systems. • Experience modernizing legacy systems in distributed, multi-entity organizations. • Experience operating in regulated environments. • Proven ability to scale engineering capabilities while maintaining financial discipline. • Strong executive communication and cross-functional leadership skills. Leadership Profile The ideal candidate will: • Lead with engineering discipline and innovation orientation. • Balance speed, quality, scalability, compliance, and cost efficiency. • Build structured governance while fostering a culture of modernization and creativity. • Drive responsible AI-enabled transformation aligned with enterprise strategy. • Operate as a strategic partner within an enterprise governance model. Mission & Stewardship Commitment • Ensure enterprise applications protect client data and enable intelligent decision-making. • Advance engineering capabilities that directly strengthen frontline impact. • Promote responsible innovation and ethical AI implementation. • Deliver secure, scalable, and financially responsible systems that support mission growth across all operating entities.

• Lead the strategy, development, and delivery of internal software tools and operational control systems that power day-to-day execution across the company • Partner closely with Operations, Engineering, and Data teams to translate real-world workflows into reliable systems that improve visibility, automation, and control • Ensure our internal platforms are resilient, maintainable, and aligned with Intersect’s long-term growth • Hire, mentor, and manage internal software engineers while fostering a culture of technical excellence and continuous learning • Set clear expectations, provide feedback, and support career growth across the teams • Establish strong engineering standards and development best practices • Oversee agencies, contractors, and offshore teams to ensure high-quality, timely delivery • Define Statements of Work (SOWs), manage deliverables, and integrate externally developed code into internal systems • Define and guide architecture decisions for internal tools and operational control systems • Ensure applications are scalable, secure, and aligned with sustainable engineering practices • Lead the software development lifecycle using Agile methodologies such as Scrum or Kanban • Collaborate with Operations, Engineering, and Data teams to gather requirements and understand workflows • Maintain high availability and performance standards for mission-critical control systems

Meet Fetch Engineering: At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards. Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact. About the Role: Fetch is scaling the systems that power tens of millions of users and hundreds of millions of transactions every month. We are hiring an Engineering Manager to lead backend platform teams within Fetch’s Developer Foundations team, responsible for maintaining and evolving the foundational services that power all Fetch functionality. This role sits at the center of Fetch’s backend platform. The Core Services teams you lead own a large, distributed service ecosystem that must remain reliable, scalable, and efficient as the company grows. The work requires strong technical judgment, deep systems thinking, and the ability to operate at scale. As an Engineering Manager, you will lead and grow backend engineers while remaining highly hands-on in technical design, architecture, and critical implementation work. You will partner closely with engineering leaders across the company to enable product teams, improve platform efficiency, and ensure focus on the highest-impact work. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: - Lead and develop backend platform engineers responsible for core services - Remain highly hands-on in backend system design, architecture, and critical coding efforts - Set and uphold technical standards for scalability, reliability, and operational excellence - Partner with engineering teams across Fetch to support shared platform needs - Represent the platform teams in technical and organizational discussions - Drive prioritization and strategy, including identifying low-impact work to avoid - Balance delivery, system health, and developer experience when making tradeoffs - Foster a culture of technical excellence, ownership, and empathy - Support hiring, onboarding, and team growth aligned with approved headcount - Improve development workflows, tooling, and service ownership models as the platform scales - Leverage AI-assisted tools to improve development velocity, code quality, and documentation Minimum Requirements: - 3+ years of experience as an Engineering Manager, leading and developing software engineers - Strong backend engineering background with hands-on experience in distributed systems - Demonstrated ability to remain deeply involved in technical design and architecture - Experience operating and evolving large-scale backend services in production - Strong technical judgment and ability to evaluate architectural tradeoffs - Proven ability to partner cross-functionally and represent teams effectively - Empathy for developer experience and a balanced approach to delivery and quality Preferred Requirements: - Strong programming experience in Go, or demonstrated ability to quickly become productive in Go - Experience designing and operating service-oriented or event-driven architectures at scale - Experience improving platform efficiency through service ownership models, tooling, or architectural simplification - Experience partnering closely with web or client-facing teams that depend on shared backend services

Become a part of our caring community and help us put health first Are you ready to lead with influence, not authority? Humana's Enrollment Technology team is looking for a Technology Solutions Manager who thrives in complexity, embraces autonomy, and brings strong technical expertise to the table. This is your opportunity to shape the future of our technology landscape while ensuring operational excellence across both modern and legacy platforms. The Manager, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Manager, Technology Solutions works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. What You'll Do: · Lead with vision: Inspire and empower a high-performing team to deliver results in a fast-paced, evolving environment. · Solve complex challenges: Apply deep technical acumen to navigate issues across mainframe systems and modern cloud-based technologies. · Drive operational excellence: Oversee incident management processes, vendor coordination, and Agile Release Train (ART) initiatives. · Champion continuous improvement: Advance SAFe and Agile maturity, optimize workflows, and ensure strategic alignment through KPIs and OKRs. · Elevate team performance: Set clear expectations, coach proactively, and ensure accountability so that each team member delivers on commitments and contributes to shared outcomes. The Manager, Technology Solutions acts as a liaison and collaborates with the business, product, and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration and conducts briefings and area meetings; maintains frequent contact with other managers across the department. Use your skills to make an impact Required Qualifications - Bachelor's Degree in computer science or closely related field - 6 or more years of technical implementation experience - 2 or more years of formal or informal management or support experience in complex projects - Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements. - Solid understanding of operations, technology, communications and processes - Strong understanding of Agile methodologies (SAFe, SCRUM, Kanban). - Proven ability to work independently, prioritize effectively, and lead with influence. Preferred Qualifications - Master's degree - Experience migrating legacy systems to cloud-based tech stacks. - Agile or SAFe certifications. Additional Information This role is strongly preferred to be in Louisville, KY but open to all locations. If located in Louisville, KY you will be hybrid office up to 3 days per week based on team collaboration. This is role has up to 10% travel which will be pre-planned if needed based on business need. In this role you will report to an Associate Vice President. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-06-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.