• Define and operationalize “production readiness” standards across security, reliability, privacy, compliance, operability, UI quality, and platform integration. • Design and lead company-wide programs that establish baseline requirements for launching and operating new products and services. • Partner with engineering, product, security, platform, product, and go-to-market leaders to align expectations and ownership across the product lifecycle. • Translate abstract risk and quality concerns into concrete, actionable requirements, checklists, and decision criteria. • Create scalable launch and readiness frameworks that balance rigor with speed in a fast-moving environment. • Own cross-functional launch readiness reviews and decision forums, ensuring risks are surfaced early and resolved intentionally. • Establish clear visibility into launch health, operational risk, and readiness gaps through SDLC governance, automated guardrails, and lightweight metrics and reporting. • Identify systemic gaps in tooling, processes, or ownership that create production risk, and drive remediation programs. • Reduce friction for teams shipping products by providing clarity, support institutionalizing requirements and repeatable mechanisms within dev tools, and maintain the need for agility and iterative flexibility. • Continuously evolve standards and programs as Docker’s products, customers, and regulatory environment mature. • Mentor TPMs and engineering partners on large-scale execution, risk management, and cross-functional coordination.

• Drive customer programs from concept to production and turn expectations into successful outcomes. • Serve as the primary program contact for assigned customers, building strong relationships and maintaining clear communication throughout the product lifecycle. • Lead program planning, execution, and risk management to ensure on-time delivery, product quality, and financial performance. • Translate customer requirements and commercial agreements into executable internal program plans integrating engineering, purchasing, operations, and quality. • Own program cost, including tooling, material, engineering hours, and launch expenses; partner with finance and sales to monitor program profitability. • Identify program risks early and develop mitigation actions to protect schedule, cost, and technical deliverables. • Maintain accurate status documentation including program timelines, open issues, risk registers, and customer action logs.

• Ensuring site adherence to global validation policies and procedures • High level support for Capital Project validation within the network • Provide support for regulatory/customer audits, documents and engagements as needed to foster successful business outcomes • Support sites as needed with pre-inspection readiness within CQV space • Commissioning, Qualification and Validation SME

• Conduct fraud risk assessments for new products, services, and feature enhancements • Lead cross-functional fraud management initiatives from concept through execution • Coordinate with Fraud Strategy, Fraud Operations, Product, IT, Compliance, and Audit teams to ensure effective fraud control implementation • Track and report program deliverables, risks, and timelines to leadership • Support post-event reviews and remediation efforts for fraud incidents • Ensure alignment with industry standards, regulatory expectations, and internal governance • Develop and maintain project documentation, fraud requirements, and change management records