• Delivery Planning & Execution • Create and maintain comprehensive milestone plans for all engineering workstreams, clearly defining deliverables, timelines, and success criteria • Identify and map dependencies across teams, products, and initiatives to proactively mitigate delivery risks • Track project progress across all engineering teams, identifying slippage early and working with teams to develop mitigation strategies • Facilitate cross-functional planning sessions and ensure alignment between engineering, product, and operations • Run program status meetings and coordinate cross-team synchronization to keep initiatives on track • Resource Management • Manage resource allocation across engineering workstreams, ensuring optimal utilization and identifying capacity constraints • Identify resource contention issues and work with engineering leadership to resolve conflicts and prioritize work • Provide visibility into resource capacity planning to support strategic hiring and contractor decisions • Partner with third-party vendors and offshore teams to ensure delivery commitments are understood and met • Engineering Metrics & Reporting • Establish and maintain comprehensive engineering metrics including velocity, cycle time, deployment frequency, and quality metrics • Build and maintain executive dashboards that provide real-time visibility into engineering delivery and health • Partner with Product Operations to ensure alignment on success metrics and delivery KPIs • Generate regular status reports for engineering leadership and executive stakeholders • Drive continuous improvement initiatives based on metrics insights and delivery patterns • Process Improvement & Stakeholder Management • Establish and refine delivery management processes, tools, and best practices across engineering • Champion Agile/DevOps practices and drive adoption of delivery excellence standards • Serve as a trusted partner to engineering directors and VPs on delivery strategy and operational excellence • Navigate organizational complexity and build strong relationships across engineering, product, and business teams

• Collaborate with Innovative 3Mers Around the World • Building the strategy and business plans while leading the implementation to deliver growth of the PSD products solutions • Collaboration and execution with the SIBG Strategic Account Team • Work collaboratively with the US Core Regional Sales Managers and US Fall Protection Sales Managers to develop regional business plans to identify target accounts, national strategic accounts, and competitive accounts to exceed growth targets • Overseeing, driving, and managing the successful execution of business strategies to profitability for strategic accounts • Managing the profitable growth of end-user customers’ sales revenue and market share • Identifying, building, and executing a strategic account pipeline of opportunities for deeper collaboration with PSD cross-functional team members (i.e., Marketing Portfolio Team Members and Application Engineering)

• Own Service Level Agreement (SLA) performance and operational outcomes for assigned programs throughout their lifecycle. • Develop, maintain, and execute comprehensive project and program plans, ensuring alignment with organizational priorities, customer expectations, and regulatory standards. • Lead cross-functional collaboration across Product, Engineering, Operations, Care, Compliance, and Finance to ensure seamless delivery of program goals. • Monitor performance metrics, program health, and risks; lead mitigation planning and ensure timely resolution of issues. • Serve as the primary point of contact for internal and external stakeholders, providing transparent updates on performance, risks, and strategic initiatives. • Partner with customers and internal teams to drive continuous improvement, elevate service delivery, and strengthen operational workflows. • Ensure adherence to regulatory requirements, compliance frameworks, and industry best practices across all program activities. • Facilitate program retrospectives, incorporate learnings, and implement scalable methodologies to support future growth. • Contribute to long-term program strategy, roadmap planning, and expansion opportunities.

• Serves as a liaison with the leadership team for completing and meeting long-range plans and tactical initiatives & key partners; monitor development of more complex projects to include budgeting and business objectives; translates organizational operational plan and strategy into executable priorities and programs. • Creates and drives a program and/or multiple project plans at once, including interfacing with clients and internal cross-functional leaders. • Creates, maintains, and utilizes organizational and tracking artifacts and tools such as RAID logs, program / project plans, and other complex cross-functional documents. • Develops processes and tools for requirements where no processes and tools exist. • Creates buy-in and socializes requirements. • Leads large cross-functional meetings. • Drives consolidation of information from cross-functional areas across the organization and from clients in a detail-oriented manner. • Drives the development of program vision and roadmap of all work to support meeting the stated goals of the program or large initiative. • Manage and oversee all aspects of the program and related projects to ensure they are completed on time and within budget. • Manages, prepares, and produces project/program status reports, timelines, budgets, and documentation. • Responsible for planning the work, managing a cross-functional team comprised of employees, contractors, and vendors at distributed work locations, mitigating issues and risks, and communicating status. • Leads the planning effort, including the definition of the deliverables and the required delivery dates, resource assignment and management, creation of a logical work breakdown structure, definition of major project dependencies and milestones, and accumulation of all project cost and benefit estimates. • Assist in the definition of program scope and objectives, involving all relevant stakeholders and ensuring feasibility of delivery. • Create and manage overall financials including budgeting, forecasting, actuals tracking and calculating earned value metrics to ensure all projects under the program are performing within set budgets. • Monitors program activities and resolves/escalates issues as needed. • Manage changes to individual project scope, schedule and costs using appropriate verification techniques, working with business leaders to ensure the overall program stays within limits. • Participate in developing and improving Project Management processes and standards. • Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. • Promptly report any allegations of impropriety to the Compliance Department. • Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program. • Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists. • Complete required training, as assigned, within the established timeframes. • Must be able to cope with the mental and emotional stress of the position. • Maintain regular attendance in accordance with established policies. • Perform other job-related duties as assigned. • Travel for client-related, training, and other business needs.