• The project manager is responsible for taking the lead on planning, managing, controlling, and closing our ERP implementation and upgrade projects. • The PM is accountable for driving the project to a successful outcome that achieves the project's stated goals, scope, within the budget and timeline. • The PM is an active participant in building the project schedule, planning activities, monitoring project progress, documenting, and driving issues to resolution, and performing project reporting. • The PM must create a positive and engaging environment for the project team. • Work with customers and others within DRI to confirm scope, goals/objectives, and business justification. • Coordinate with DRI professional services leadership to schedule consulting and development resources for engagements. • Provide support to clients by responding to incoming phone calls, emails, and other inquiries, in a timely manner. • Ensure successful delivery of projects through proactive planning, scheduling, and monitoring planned and reactive work activities.

• Organize and maintain databases related to projects, clients, and team activities. • Track and update project timelines, milestones, and deliverables. • Schedule and coordinate meetings, calls, and appointments for team members across different time zones. • Manage calendars and ensure timely reminders for upcoming events. • Handle the organization and manipulation of data in Excel spreadsheets. • Generate reports and summaries based on provided data. • Attend virtual meetings and take accurate minutes. • Distribute meeting minutes promptly and follow up on action items. • Liaise between the US office and various stakeholders to ensure clear and efficient communication. • Follow up on team to-do lists, deadlines, and project updates. • Provide daily follow-ups and standups to various leaders in the company.

• lead cross organizational teams, providing project management support on multiple software projects • create and maintain detailed project schedules, managing budgets, and ensuring timely delivery • provide ROM estimates and create Detailed Cost Estimates • track project cost throughout the lifecycle • manage stakeholder engagement and expectations • identify, assess, document, manage, mitigate project risks

• Conduct scoping and inventory analysis using technical data tools and CMDB repositories • Collect and define migration scenarios in close consultation with project and technical teams • Plan and facilitate working meetings with Domain System Administrators and application managers to define upgrade targets for servers • Validate migration scenarios with application managers to ensure alignment with business requirements • Coordinate and lead working meetings with external vendors involved in the implementation of infrastructure upgrades • Monitor project actions and handle escalations to ensure timely resolution of issues • Maintain and monitor project activities in alignment with the technology master plan • Participate in the Change Advisory Board (CAB) to present cross-functional changes to various stakeholders • Manage project governance and reporting through weekly project committees and internal alignment meetings