Helping employers and employees save up to 80% on health plan and out-of-pocket medical imaging costs.
Sales Development Manager – Outreach Coordination
Location
United States
Posted
70 days ago
Salary
$1K - $1.2K / week
Seniority
Senior
Job Description
Sales Development Manager – Outreach Coordination
OneImaging
• Manage, coach, and develop the Outreach Coordinator team to deliver strong daily execution and consistent performance. • Set clear daily outreach expectations and conversion goals, and hold the team accountable to performance against them. • Monitor key funnel metrics to identify trends, gaps, and opportunities for improvement. • Develop and refine call scripts, talk tracks, and objection-handling strategies to improve member engagement and conversion outcomes. • Review team performance regularly, deliver actionable coaching, and support ongoing skill development. • Provide weekly reporting and insights on experiment performance, including progress against key metrics and recommendations for optimization. • Partner closely with Member Services, Product, and other cross-functional teams to identify operational friction and improve the member journey. • Help build a disciplined, high-accountability team culture grounded in empathy, execution, and continuous improvement. • Conduct high-volume outbound outreach to members preparing to schedule imaging exams, convert member outreach into scheduled imaging appointments, and deliver a consistently high-quality member experience across every interaction.
Job Requirements
- Experience as an SDR/BDR team lead, inside sales team lead, or in another frontline outbound sales leadership role.
- Proven experience managing high-volume outbound activity and driving performance against conversion goals.
- Strong coaching and performance management skills, with the ability to develop early-career team members through clear feedback and accountability.
- Comfortable using funnel metrics and activity data to diagnose issues, prioritize interventions, and improve outcomes.
- Excellent communication skills and sound judgment in a fast-paced, highly execution-oriented environment.
- Highly organized, operationally strong, and motivated by measurable performance improvement.
- Excited by the opportunity to help improve access, affordability, and experience in healthcare.
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