• Manage and prioritize incoming service requests in the service queue • Coordinate scheduling and dispatch of field technicians • Track progress of service tickets from request through completion • Ensure SLAs and client expectations are met • Coordinate field services for client infrastructure work including: Site decommissioning (equipment removal / cleanup), Security camera deployments, Low voltage cabling and additional network drops, Hardware installations and swaps, Small infrastructure upgrades • Maintain accurate status tracking for all open service requests • Provide regular updates to internal teams and clients • Monitor project timelines and ensure tasks are completed on schedule • Identify risks or delays and escalate when necessary • Prepare quotes for service work using Kaseya Quote Manager • Assist with scoping and estimating small service requests • Maintain documentation of work orders and project notes • Ensure proper closure documentation is completed

Job Overview Job Overview Fairview is looking for a Project Manager to join our Transformation Office team. This is a full time, remote, salaried position working day shift and no weekends. As a professional member of the Transformation Office, the Project Manager is responsible for end-to-end project management support of one or more project workplans. The Project Manager will independently plan and effectively co-manage all aspects of small to medium size projects with the project owner including schedule, scope, quality, value, and project resources following the appropriate methodologies. Responsibilities - Deliver moderately complex project plans and deliverables through effective management of schedule, scope, quality, value, issues, and risks. Accountable for supporting project owner including project communications, milestone tracking, resource planning, financials, risk assessment and contingency planning and escalation and resolution of critical issues to project sponsor/owners. - Provide project leadership in a way that supports leadership’s timely delivery on commitments/tasks supporting broader project deliverables. Align and project manage cross-organizational resources to ensure timely execution of assigned tasks. Identify project plan requirements and work with plan sponsors to ensure availability to deliver on project commitments. - Support leadership vision, approach, objectives, and key deliverables; identify/track key measures of success. Develop a comprehensive project plan, incorporating deliverables, resource plans, milestones, accountabilities, communication plan and timelines. Ensure project tracking and status are maintained appropriately. Conduct research and tasks needed to ensure comprehensive efforts are defined and performed. Provide regular documentation on plan development and progress, following all department standards. Ensure appropriate testing and quality reviews are conducted and receive sign-off. - Create and manage the overall project plan and communicate impacts to appropriate stakeholders. As applicable, lead and participate in regular post-implementation reviews and present project metrics to help evaluate project quality. Log, track, and escalate high priority project issues, risks and mitigation plan with leadership that may impact ability to deliver a quality project according to plan. - Work effectively with business partners, vendors, and staff to develop the project agenda and ensure agreement/adoption of project objectives/deliverables by affected constituencies. provide proactive project communication to project owner. Work to identify cross-organizational interdependencies and ensure appropriate integration to project plan. Effectively manage client expectations and resource requirements to ensure ownership and success. - Works closely with key stakeholders on development and maintenance of project metrics, KPIs (Key Performance Indicator), proformas and project valuations throughout the various phases of the project life cycle. - Serves as a thought partner and adviser to project owners/key system leaders - Leverages and applies knowledge of and experience with healthcare best practices and industry trends in innovation - Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served - Partners with patient care giver in care/decision making. - Communicates in a respective manner. - Ensures a safe, secure environment. - Individualizes plan of care to meet patient needs. - Modifies clinical interventions based on population served. - Provides patient education based on as assessment of learning needs of patient/care giver. - Fulfills all organizational requirements - Completes all required learning relevant to the role - Complies with and maintains knowledge of all relevant laws, regulations, policies, procedures, and standards. - Fosters a culture of improvement, efficiency, and innovative thinking. - Proficiency in Microsoft Office: Word, Excel, Power-Point, Visio, Teams, SharePoint, and Outlook. - Performs other duties as assigned Required Qualifications - B.S./B.A. or equivalent combination of education/work experience or - 3 years project management experience - Demonstrated ability to deal with ambiguity and to effectively manage within it - Strong analytic and problem-solving skills - Experience managing project plans, schedules, test plans, resources, and budgets - Strong knowledge of the Microsoft Office suite of tools - Successful record of accomplishment of delivering projects that meet business objectives - Ability to formally present project-related information clearly, concisely, and persuasively - Excellent facilitation skills and ability to drive resolution to issues Preferred Qualifications - B.S./B.A. - Successful experience driving cross-functional and cross-organizational teams to meet project objectives - Proven skills in project management methodologies, processes, and industry standard tools - Ability to formally present project related information in a clear, concise, and persuasive manner and to the executive level. - Ability to relate well at all levels of the organization, building rapport and maintaining collaborative relationships - Health Care industry experience - Expert skills in project management methodologies, processes, and industry standard tools - Successful experience driving cross-organizational teams to meet project objectives. Leverages many years of experience to manage extensive projects, and is highly competent in the implementation of project results - PMP Certification Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

W2 ONLY, NO C2C 100% REMOTE EST OR CST Time Zones ONLY Top Skills REQUIRED: 1. Project Management experience within the Insurance industry supporting Artificial Intelligence (AI) initiatives, specifically working with vendors through RFP process, implementation, and accountability (current vendors include Cytora, Sixfold AI, Unqork AI, etc.) 2. Ability to manage internal and external parties through partner qualification, expectation, managing risks and timely deliverables 3. Strong executive level presence, proven history of working across various lines of business and holding teams accountable to timelines and deliverables Description Overview: Our client is seeking a Project Manager to support the multiple AI workstreams through the selection, onboarding and management of third party vendors and products. This role requires hands-on project management of complex knowledge of claims and underwriting as well as how AI can support business growth. The ideal candidate will play a critical role as the organization undertakes a major modernization efforts. This includes working closely with claims, IT, and operational teams to align business processes, minimize service disruptions, and maximize the benefits of the new platform for both internal users and external stakeholders. Responsibilities: • Lead and coordinate partner selection, ensure they are exceeding their deliverables and partnering with them to reduce risk • Develop and manage project plans, timelines, and deliverables for transformation initiatives, closely collaborating with claims operations to align project milestones with the platform transition schedule. • Identify risks, issues, and dependencies, implementing solutions and escalation processes as needed • Facilitate collaboration between business, technical, and vendor teams to ensure successful project outcomes, including facilitating knowledge transfer and training for users adapting to the new claims processing system. • Communicate progress, challenges, and outcomes to key stakeholders and executive sponsors Required Qualifications: • Strong project management experience, ideally in the insurance industry and with exposure to policy administration processing platform implementations or upgrades. • Excellent organizational, communication, and stakeholder management skills, including the ability to work cross-functionally with claims, IT, and vendor partners during large-scale platform changes. • Proven ability to deliver projects on time and within budget in a complex, multi-stakeholder environment, preferably with experience supporting insurance system upgrades or replacements. • Develop and manage project plans, timelines, and deliverables for data transformation initiatives, with close alignment to claims operations and platform upgrade activities. • Identify risks, issues, and dependencies, implementing solutions and escalation processes as needed to protect claims data integrity and compliance throughout the migration. • Facilitate collaboration between business, technical, and vendor teams to ensure successful data migration and project outcomes, especially for users impacted by the new claims processing platform. Job Type & Location This is a Contract position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $70.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Project Coordinator working with our quality improvement special initiatives team. This position can be home based. This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on 02/01/2027, but it may be extended. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. Responsibilities This individual will be responsible for administering and organizing various types of projects within the Healthcare Development team. Responsibilities include working with Program Consultants on project deliverables such as grant agreement execution, payments, and tracking overall project status. This position will also work closely with several different departments to ensure success. - Manage daily and recurring project activities relating to the general operations and management of initiatives and work independently to accomplish project-related goals. - Support project teams on meetings and logistics such as planning and coordinating virtual and in-person meetings and education, which may include booking of venue, meeting and travel logistics, meal planning, agenda management, meeting minutes documentation, meeting evaluation and follow-up. - Coordinate regular communications with internal and external stakeholders. - Assist with preparing reports and deliverables per project requirements. - Provide administrative support including working with organizations systems and processes internally to manage invoices, contracts, and expenses. - Perform administrative duties to assist assigned staff in all facets of their overall responsibilities. Duties include meeting and event management, creating and maintaining office and computer files, and daily and weekly knowledge of ongoing operations in assigned activities. - Creating and maintaining tools to monitor and manage resources, contact distribution lists, and overall initiative progress to goals. - Coordinate with Marketing and Communications teams to promote initiative resources and activities. - Performs various administrative tasks, including maintaining project documentation, coordinating outreach and agreements, to help facilitate smooth participant onboarding processes. - Maintains excellent time management and communication skills with both internal and external partners to meet project deliverables and deadlines. Qualifications - Bachelor’s degree in business administration or a pertinent degree preferred. - At least three (3) years of administrative support experience. - Effective written and verbal communications. - Excellent process management and organizational skills. - Proficiency in computer programs, including Microsoft Office, database management, and software applications. - Knowledge of business English, spelling, grammar, and punctuation. - Ability to work independently with minimal supervision as well as be a collaborative team player - Ability to be dynamic, detail-oriented, multi-task, and re-prioritize in a fast-paced environment. - Strong problem-solving skills. - Skill and ability in providing customer service at an excellent level to internal and external customers and partners. - Experience in health-related fields preferred. - Ability to travel 10% of the time per year Compensation & Benefits The expected pay range will be $40,000 to $50,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details. - Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. - Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position. - Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. - Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. - Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities #LI-Remote