Role Description We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative federal organizations interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful outcomes. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running. What you’ll do: - Serve as the primary technical subject matter expert for the BigID platform during the implementation and deployment phase for federal customers. - Consult on best practices, solution architecture, and design to ensure successful deployment and adoption of the BigID platform. - Stay up-to-date on relevant competitive solutions, products, and services/offerings. - Drive outcomes with real-world knowledge and recommendations. - Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer. - Collaborate internally to ensure every customer realizes the value of the BigID Platform through successful implementation. Qualifications - Interpersonal communication, customer relationship, executive presentation skills. - Excellent organization skills and ability to multitask in a fast-paced startup environment. - Demonstrated ability to address customer needs and provide best practices. - Strong background in Big Data, AI, privacy, data governance, or information security. - Good troubleshooting abilities and a methodical approach. - Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners. - Broad understanding of enterprise data architecture, privacy, and security technologies. - A proven track record of learning new technologies at high speed and a passion for diving deep into the "how" and "why" to solve intricate technical puzzles. - Desire to share knowledge through excellent documentation creation and RFI/RFP responses. - Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.). - Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus. - Proficient in Linux and container framework (Docker and Kubernetes). - Minimum of 3 years in a pre-sales or technical consulting role within a multinational environment. - Bachelor’s degree in computer science or related discipline (master’s degree a plus). Benefits - Work from home with a global remote-first community. - Global Culture Corner. - Flexible PTO and Quarterly Volunteer Days. - Equity Participation. - 100% employer-covered medical, dental, and vision options available to you. - Additional insurance benefits like pet insurance and legal assistance. - Learning & Development Opportunities. - Fidelity Employer Sponsored 401K. - Paid Parental Leave. Our Values - Care - We care about our customers and each other. - Do - We do what it takes to make a positive impact. - Try - We try our best and we don’t give up. - Shine - We shine and make it our mission to always stand out.

• Serve as a trusted technical advisor to service providers • Engage customers and assess their current network environments • Define future-state designs and conduct customer presentations • Assist sales account managers with overall account planning • Complete technical sections for RFP/RFI/RFQ responses • Develop solution architecture and detailed line-item configurations • Function as liaison to end-user customer technical staff

• Manage the day-to-day activities of the Solutions Engineering team in a results-oriented manner • Recruit, train, and enable Solutions Engineers to support the needs of Procore's Emerging sales organization • Establish best practices for product demonstrations, solutions selling, objection handling, and delivering customer value • Create processes for tracking Solutions Engineering involvement in the sales cycle, qualifying and prioritizing opportunities, and pipeline management • Partner with Sales leadership to focus our team and limited resources on activities that produce the biggest results • Continue to build out the team's product knowledge base and demo capabilities

Job Title: Principal Architect: AI & GCP Agentic Stack Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.Location: Remote in USA Job Summary: As the Principal Architect for the AI & Agentic Stack, you are a high-impact consultative leader and trusted advisor responsible for the architectural integrity of our enterprise AI solutions. Your mission is to translate vision and complex business requirements into detailed technical blueprints for model selection, API & data orchestration, and agentic logic. You act as a key bridge between sales and delivery, working closely with customers and Google channel partners to design scalable, governed, and high-performing systems leveraging Gemini Enterprise and Vertex AI. Responsibilities - Consultative Solutioning & Sales Support: Partner with sales to lead technical discovery, perform value-engineering, and design tailored AI architectures that solve specific client business challenges in high-stakes pursuits. - Technical Blueprinting & Delivery Oversight: Design end-to-end architectures for complex AI systems (RAG, multi-agent systems) and provide technical governance during implementation to ensure delivery aligns with original architectural intent. - Customer & Channel Technical Liaison: Act as a subject matter expert for clients and Google's technical field teams, coordinating joint-innovation pursuits and ensuring alignment with the latest Gemini and Vertex AI roadmaps. - Gemini Enterprise & Agentic Design: Lead the configuration of the Gemini Enterprise platform and architect agentic systems with advanced prompt engineering, iterative behavioral tuning, and robust human-in-the-loop oversight. - Prompt Engineering & System Tuning: Develop and optimize advanced prompt strategies for the Gemini ecosystem, balancing autonomy and specific behavioral goals through iterative tuning and system instructions. - MLOps & Data Governance: Define standards for MLOps and data orchestration, ensuring AI models are securely integrated with corporate data estates and comply with GCP best practices. - Technical Quality Control: Perform deep-dive architectural reviews of AI projects to ensure adherence to Google Cloud best practices. Required Qualifications: - 12+ years in technical architecture with a focus on AI, Data, Integration, and consultative leadership - Expert-level knowledge of Gemini Enterprise (formerly Agent space), Vertex AI, and Big Query ML - Proven experience in customer-facing roles, with the ability to influence CXO stakeholders and lead technical solutioning for AI-driven business transformations - Proven experience in Prompt Design & Engineering (ideally with Gemini) and tuning LLM-based systems for specific behaviors and safety constraints - Deep understanding of Python-based AI orchestration (Lang Graph, ADK, etc.) Desired Qualifications: - Google Professional Machine Learning Engineer certification. - Experience with high-performance computing (HPU/TPU) and specialized AI hardware on GCP The base salary for this position is $155,000 - $220,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 03/23/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: - English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf - Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/ #WAH #LI-Remote #Concentrix Location: USA, TN, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE