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Senior Employee Relations Consultant
Location
California
Posted
85 days ago
Salary
0
Seniority
Senior
Job Description
Senior Employee Relations Consultant
Freedom Mortgage
• Provide consultation to employees and managers on complex policy matters; handle escalated queries from employee-initiated HR tickets, department inboxes (ex: Tier 1 & 2) • Provide expertise & guidance while providing case management for escalated or complex queries requiring direct ER/Legal intervention (Ex: Tier 3) • Provide feedback and coaching to managers and business leaders on employee issues related to performance, policy violations, & workplace accommodations; address escalated issues as needed • Conduct effective, consistent, & compliant investigations in accordance with company policy for complex employment related claims made by current or former employees • Guide leaders and HR Business Partners on appropriate actions following conclusion of an investigation
Job Requirements
- Bachelor’s degree in a related field
- Master’s degree preferred
- Minimum of 5 (five) years’ experience in an Employee Relations or equivalent role
- Experience in financial services business preferred
- Strong proficiency with Microsoft Office programs and with web-based reporting tools preferred
- Experience working with Human Capital Management (HCM) systems required, prior experience with Workday preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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