• Build and lead the Enterprise Revenue Operations team, covering Sales Operations, CS Operations and Enablement • Partner with the SVP of Enterprise to design and execute GTM strategies that enable the enterprise segment to scale • Establish enterprise sales processes, operating cadences, and Rules of Engagement, and build enablement programs that equip GTM teams to execute across the full customer lifecycle • Own enterprise post-sales operations, ensuring onboarding, adoption, renewal, expansion and professional services processes are built for enterprise complexity and scale • Ensure enterprise tooling integrates into Clio's core tech stack, partnering with the Director of GTM Applications and SMB Revenue Operations leadership team • Partner with Product, Product Marketing and Enterprise leadership to operationalize GTM strategies across Clio’s suite including Vincent and Clio Operate • Ensure pricing, packaging and sales motions support enterprise buyers adopting multiple products across the customer lifecycle • Develop operational frameworks that support cross-sell and expansion within complex enterprise environments • Own pipeline and ARR forecasting across the enterprise segment, establishing the methodology and cadences that give leadership visibility into risk and upside • Lead territory design, segmentation, quota allocation, and capacity planning, translating growth targets into actionable coverage models • Own incentive compensation design in partnership with the Director of Compensation for the enterprise GTM organization, partnering with Finance and HR to ensure plans drive the right behaviors • Lead QBRs, MBRs and executive reporting, translating performance data into clear insights and recommendations for senior leadership • Define how GTM metrics are measured, distributed, and actioned across the enterprise segment; covering pipeline health, conversion, retention, expansion, and efficiency • Partner with Data & Finance to maintain clean, consistent GTM data infrastructure and support board-level reporting

• Co-create the overarching enablement framework for the Workday ecosystem • Design and deploy strategies for VARs & Referral Partners, and System Integrators (SIs) • Modernize the learning experience with AI-driven insights • Lead GTM Readiness for New Product Introductions (NPI) • Act as a trusted advisor to senior leadership using data-driven insights • Streamline the flow of information to empower partners

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role:We are seeking an exceptional VP of Revenue Operations to join our Revenue Team. This role will report to our CRO. The VP of Revenue Operations will ensure our Sales and Client Management teams are set up for success in their daily operations. Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. What you will do: - Strategic Planning & Architecture: - Design and own the operational infrastructure that supports a complex, broker-led selling motion (e.g., Aon, Mercer, WTW) alongside direct and alliance channels - Lead the forecasting and capacity modeling for the entire commercial engine Operational Execution: - Own and evolve the day-to-day workflows for the Revenue organization to ensure a high-bar, consistent execution across the full customer lifecycle - Establish the "source of truth" by defining and governing the core metrics that measure departmental health, from top-of-funnel engagement to NRR Strategic Enablement: - Lead the strategy for continuous professional development, ensuring the team is supported by a rigorous training and certification ecosystem that maintains our high-bar SME standards - Maintain a centralized, up-to-date knowledge base to ensure the Revenue team has the most current strategic and product information at their fingertips - Innovation & Tooling: - Act as a technical thought-leader to evolve our tech stack (Salesforce, Outreach, ZoomInfo, etc.) into a sophisticated platform that tracks complex channel attribution and renewal lifecycles - Proactively identify and deploy new technologies or systemic improvements that keep Garner’s operational infrastructure ahead of our scale The ideal candidate has: - Bachelor’s Degree - 10+ years of experience in Revenue or Commercial Operations in a SaaS or technology business - Proven experience leading Revenue Operations within a high-growth environment that has reached or exceeded $500M in ARR - Mastery of complex, non-direct sales motions (e.g., channel-led, consultant-driven, or partner-heavy environments) - Deep expertise across the full customer lifecycle, with a track record of driving operational efficiency in both high-velocity new-logo acquisition and retention motions - Ability to drive adoption of new systems and processes across a diverse, high-performing revenue team - Track record of building and maintaining world-class teams; you are a skilled recruiter, mentor, and coach who prioritizes talent development - A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target total comp (inclusive of base + bonus) range for this position is $300,000 - $340,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to cash compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Revenue Specialist, Denials acts as the liaison between key client contacts and our denials appeal process to the appropriate payer. The Revenue Specialist, Denials is responsible for the initial denial audit and activities to resolve outstanding claims. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Key Responsibilities - Review and evaluate Denied and other assigned claims using EnableComp’s proprietary software, systems and tools. Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement. - Research, request and acquire all pertinent medical records and any other supporting documentation necessary and then submit with hospital claims to the appropriate payer to ensure prompt correct claims reimbursement. - Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate prompt reimbursement. - Other duties as required. Requirements and Qualifications - High School Diploma or GED required. Associates or Bachelor’s Degree preferred. - 5+ years’ experience in healthcare field working in billing or collections. - 1+ years’ client facing/customer services experience. - Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements. - Equivalent combination of education and experience will be considered. - Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). - Intermediate understanding of ICD, HCPCS/CPT coding, and medical terminology. - Strong understanding of the revenue cycle process. - Full understanding of hospital reimbursement, Intermediate knowledge of Managed Care contracts, Contract Language, and Federal and State requirements. - Familiarity with HMO, PPO, IPA, and capitation terms and how these payors process claims. - Intermediate understanding of EOB, hospital billing form requirements (UB04), and familiarity with the HCFA 1500 forms. - Demonstrate strong ability to review client/payer contracts to identify complex underpayments. - Regular and predictable attendance. - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites - Practices and adheres to EnableComp’s Core Values, Vision and Mission. - Proven ability to meet and/or exceed productivity targets and goals. - Maintains stable performance under pressure or opposition. Handles stress in ways to maintain relationships with all stakeholders. - Must be a self-starter and able to work independently without direct supervision. - Proven written and verbal communication skills. - Strong analytical and problem-solving skills. - Proven experience working with external clients; strong customer service skills and business acumen. - Ability to prioritize and manage multiple competing priorities and projects concurrently. - Must be able to remain in stationary position 50% of the time. - Occasionally moves about inside the office to access office equipment, etc. - Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don’t just take our word for it! Hear what our people are saying: “I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist “I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations