• Prepare, review, send, and upload customer invoices with accuracy and timeliness • Collaborate closely with business teams to understand and execute customer-specific invoicing and payment requirements • Design and maintain templates for customized customer invoice formats, utilizing Microsoft Excel and artificial intelligence to gain efficiency • Conduct quarterly reconciliations of accounts receivable and unbilled receivable general ledger accounts, identifying and resolving any discrepancies • Manage customer-facing communications through our central inboxes - including but not limited to, addressing invoice inquiries, modifications, collections issues, payment applications, and credit memo requests • Process cash applications in QuickBooks and resolve general ledger discrepancies to maintain accurate financial records • Prepare and distribute monthly accounts receivable reports for internal leadership and external stakeholders • Provide audit support related to customer invoicing and cash collection

• Process incoming invoices and employee expense reimbursements accurately and on time • Generate and send invoices to clients and follow up on outstanding receivables • Reconcile vendor statements and resolve discrepancies • Maintain accurate and organized records of all AP/AR transactions • Prepare reports related to accounts payable, accounts receivable, and aging schedules • Ensure compliance with internal controls and accounting policies • Respond to vendor and customer inquiries in a timely and professional manner • Assist with month-end and year-end closing processes, including bank and credit card reconciliations • Support audits by providing documentation and responding to auditor requests • Collaborate with the Assistant Controller and accounting team on cash flow forecasting and budgeting

• Monitor customer accounts daily to identify aged receivables and contact customers for payment. • Keep detailed records and reporting on collection activity including updating systems and trackers. • Receive in-bound AR related calls. • Resolve billing issues. • Research and respond to inquiries from service and parts customers, Lithia stores and internal customers within the timeframe that aligns with established service level agreements. • Other duties as assigned.

• Draft correspondence for past-due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent accountholders to request payment. • Reconcile customer accounts and supply customers with backup information. • Prepare and post high-volume daily cash receipts. • Monitor the credit hold queue. • Prepare for audits. • Handle international collections, including follow-up on overdue accounts from global customers and coordinating with various international departments. • Apply foreign exchange rates accurately when posting receipts or reconciling international accounts. • Other projects as assigned.