• Provide operational leadership across Professional Audit, Revenue Cycle, Risk Adjustment, and CDI service lines • Oversee the day-to-day operations for professional audits and consulting related services • Work with the division vice president and other senior leadership to assist in ongoing enhancement of RCM offerings • Forecast, strategic plan, and set goals to ensure growth and viability of the department • Monitor departmental performance metrics and goals and communicate with senior leadership teams • Manage client needs and expectations • Responsible for coordinating the allocation and assignment of department resources • Manage auditors and contractors to ensure smooth operations of daily activities • Responsible for maintaining department standards, protocols, and guidelines • Oversee efforts to recruit and attract both internal and external resources • Manage team performance metrics and goals

• Plans, conducts and supervises assignments under general supervision • Develops professional relationships with key opinion leaders (KOLs) for market insight functions • Manages Specialty Insights portfolio critical to business goals • Supports information exchange to meet program timelines and milestones • Ensures business workflows to effectively meet program goals • Prioritizes team and project work, making resource adjustments • Functions as a liaison to support healthcare professionals and organizations • Develops action plans to advance projects and resolve conflicts • Recognizes project scope changes and takes appropriate actions • Manages the department's operating budget

• Own end-to-end workflows and standards for all configuration streams, including EDI account requirements, certification, and label template governance. • Establish and monitor high-precision SLAs, QA checks, and metrics (throughput and rework rates) to ensure production-grade execution. • Lead a high-performing configuration team through coaching, work allocation, and the development of rigorous training standards. • Build and maintain an intake model that aligns team resources with business priorities, customer tiers, and go-live timelines. • Collaborate with technical teams to automate manual configuration steps and improve self-service tooling for scaling. • Proactively identify and resolve connectivity risks, such as channel instability or coverage gaps, to prevent downstream escalations. • Drive initiatives to eliminate recurring defects and improve the overall efficiency of the onboarding ecosystem.

• Source and Evaluate Deals: Build a pipeline of potential acquisitions and investments through market intelligence, networking, and industry relationships. • Deal Execution: Primary point person in the deal process, leading due diligence, valuation, and integration planning. • Source Strategic Partners: Build strong relationships with established and emerging companies in cybersecurity and AI, that could partner with 1Password to deliver value to customers. • R&D Collaboration: Be a strong partner to our product and engineering teams to evaluate partnership opportunities and scope the requirements (time, people, investment). • Opportunity Sizing: Build forecasts and scenario planning analyses to evaluate the opportunity size and potential return on investment for partnership deals. • Drive operational excellence within the team, establishing strong processes and organization of information that allows for effective collaboration and communication. • Iterate on the team’s existing ways of working to bring continuous improvement. • Help with team planning, executive and board reporting, and organizational updates (i.e. QBRs)