Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead AI/DevOps Engineer Job Description: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: The LLM as a Service team is looking for a Lead AI/DevOps Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. The Role: • Lead DevOps initiatives in on-prem environments.• Design, deploy, and manage scalable AI infrastructure using Kubernetes for reliable orchestration of large language models and related services.• Develop proof-of-concept solutions for advanced AI use cases, including model context protocols (MCPs), LLMs, retrieval-augmented generation (RAG), and agentic workflows.• Partner with security and governance teams to ensure AI solutions comply with enterprise policies, regulatory standards, and privacy best practices.• Collaborate with infrastructure and platform teams to optimize cloud resources for scalable, efficient, and cost-effective AI workloads.• Work directly with customer teams to gather requirements, deliver innovative solutions, and provide ongoing technical support throughout the AI product lifecycle. All About You: • Proficient in DevOps tools such as Splunk, Dynatrace, Grafana, Prometheus, OpenShift Kubernetes, Docker, and Helm.• Strong hands-on experience with Python; GoLang is a plus.• Customer-focused mindset with a commitment to delivering simple, valuable solutions.• Driven by a clear mission to prioritize customer needs.• Continuously monitor market trends and competitors to inform strategy.• Proactively engage with customers to understand their challenges and identify impactful solutions.• Seek complementary products or services to enhance customer outcomes.• Identify resource gaps and propose sustainable, team-benefiting solutions.• Communicate technical concepts clearly and concisely.• Confident and precise communicator, capable of articulating vision and strategy to diverse stakeholders.• Solution-oriented approach to problem-solving. #AI1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $168,000 - $277,000 USD Arlington, Virginia: $161,000 - $266,000 USD O'Fallon, Missouri: $140,000 - $231,000 USD Remote - California: $140,000 - $231,000 USD Remote - New York: $140,000 - $231,000 USD San Francisco, California: $168,000 - $277,000 USD Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role:We are seeking an exceptional Staff Site Reliability Engineer to architect, operate, and improve the platform our product runs on. This role will report to the Manager of Platform Engineering (DevOps/SRE). Where you will work:This role is open to remote candidates across the U.S. For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week. What you will do: - Architect, operate, improve and secure the platform the Garner Health app runs on - Boost development velocity and productivity - Build systems to a high engineering standard and hold others to the same high standard - Research and advocate for improved techniques, process, and designs within the team - Collaborate with teammates to deliver strategic platform initiatives - Support the Garner platform in production - Secure the Garner app in production according to regulatory and compliance requirements - Partner with other stakeholders to ensure a highly-available and performant product for users - Shape long-term platform strategy, influence cross-team engineering decisions, and mentor engineers across the org The ideal candidate has: - 10+ years experience delivering software solutions - 10+ years hands on production work with cloud infrastructure, containers, monitoring, and alerting - 8+ years working in a security-conscious environment - Expertise and experience leading and/or delivering cloud-first/only projects, preferably AWS - Expertise improving developer experience/efficiency with respect to change management - Expertise with Terraform and Kubernetes - Expertise with Go and Python, especially utilizing Kubernetes APIs - A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback Technologies we use: - Python, TypeScript, React, NodeJS, Kubernetes, Istio, Postgres, ElasticSearch, NATS, AWS, Terraform This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency:The target salary range for this position is $219,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job Description Join us as a Senior SRE where you'll bridge the gap between cutting-edge AI innovation and rock-solid production stability. Working independently from the East Coast, you will collaborate with our global DevOps teams to automate 70% of your workload while owning the reliability of our AWS/Kubernetes environment. This is a role for a production-hardened engineer who wants a strong voice in technology decisions and the opportunity to build the future of AI-driven operations. This is a fully remote role, however, you must be physically located in EST and be willing and able to work EST hours Monday-Friday and participate in on-call rotations. We cannot consider candidates located in CST, MST or PST at this time. Base salary for this role ranges from $170,000 - $215,000 per year. Job Requirements - 5+ years of experience as a Senior SRE or Production Engineer (this is a hard requirement). - Deep Production Expertise: You must have extensive experience managing live, high-traffic SaaS environments; developer-only backgrounds without ops experience will not be a fit. - Cloud & Orchestration: Proven mastery of Kubernetes and AWS in production settings. - Coding/Scripting: Advanced proficiency in Python (preferred) or Go for automation; we need more than just Bash skills. - AI Knowledge: A strong understanding of or direct experience with AI/LLM technologies. - Observability: Hands-on experience with Datadog for monitoring and incident response. - Autonomy: Ability to work independently without direct daily oversight, managing production incidents and on-call responsibilities. - Time Zone: Located in the East Coast time zone to provide coverage overlap with our global teams. Job Responsibilities - Design, build, and operate production-grade Kubernetes infrastructure on AWS - Developing Ai Agents to handle incidents and root cause analisys - Build and maintain GitOps-based CI/CD pipelines using GitHub Actions and ArgoCD - Develop internal DevOps tooling and developer self-service platforms - Own monitoring, observability, and operational excellence using Datadog - Collaborate with engineering teams to improve delivery speed and reliability Benefits HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Stock options at a high-growth unicorn startup - 100% subsidized medical, dental, and vision coverage for employees - 401(k) with a 3% company match starting from Day 1 - Hybrid working model for bobbers in the NY metro area - Work from home allowance to get your home office set up! - Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment - Annual Headspace subscription and wellness benefits - Two social impact days per year for volunteering - Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter - Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus - Fun and frequent social events (in-person and virtual) - We love birthdays - take the day off and receive a special gift - Dog-friendly office If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Location Eligibility: While this is a remote position, HiBob is currently authorized to hire in the following states: CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA. Will consider Canadian residents as well! Candidates must reside in one of these states to be considered for employment.

• Be a key member of the Engineering team, responsible for designing, building, and maintaining the infrastructure that supports our SaaS analytics platform. • Champion automation, reliability, security, and scalability as you optimize cloud-based environments and drive best practices across CI/CD pipelines, monitoring, and infrastructure-as-code. • Design, implement, and maintain scalable, reliable, and secure infrastructure on cloud platforms (primarily AWS). • Create new infrastructure or environments to meet evolving customer and product demands. • Monitor infrastructure performance and availability, ensuring high uptime and efficiency. • Apply infrastructure-as-code principles using tools such as Terraform, AWS CloudFormation, or the Serverless framework. • Build, maintain, and optimize CI/CD pipelines for application deployments using tools like Jenkins, Bitbucket Pipelines, or equivalent. • Automate and standardize release processes to support frequent, reliable, and fast software delivery. • Support production release and bug-fix deployments, including environment configurations. • Develop scripts and tooling (using Python, Bash, Node.js, etc.) to automate infrastructure management, deployments, and operational tasks. • Champion continuous improvement in automation to reduce manual effort and improve reliability. • Implement and manage robust monitoring and logging systems using AWS CloudWatch, Datadog, Dynatrace, or custom solutions. • Proactively identify, troubleshoot, and resolve infrastructure and application issues before they impact end users. • Participate in on-call rotations for critical production systems support. • Apply security best practices across all infrastructure layers to ensure secure operations. • Conduct routine security audits and vulnerability assessments to maintain compliance with applicable standards and frameworks. • Partner closely with development teams to support application architecture, deployments, and infrastructure decisions. • Collaborate with QA, Product, and Customer Support teams to resolve customer-impacting issues and improve system reliability.