• Supports accurate, consistent, and transparent forecasting across the EMEA sales organization • Focus on disciplined execution of standardized forecasting processes • Clear weekly cadence and strong alignment with Key Account Managers (KAMs) • Execute weekly and monthly sales forecasts in line with EMEA standards and timelines • Build forecasts using defined forecast building blocks, ensuring all changes are tied to clear, data-based drivers • Maintain a clear forecast bridge explaining week-over-week changes • Monitor forecast accuracy and proactively flag risks and opportunities • Joint business planning with the retailers/distributors • Ownership of operational execution of forecast – tracking booked vs forecast, alleviating holds, etc. • Prepare and maintain core reporting, including POS trends, inventory ladder • Leverage AI models and standard reports to support forecast accuracy and visibility • Ensure data accuracy and resolve basic data or reporting issues

• Own and optimize day-to-day B2C sales operations to align with revenue targets, service levels, and business priorities. • Establish and enforce operational standards, workflows, and best practices to drive consistency, efficiency, and scalability. • Analyze performance trends, pipeline health, and operational metrics to support leadership decision-making and continuous improvement initiatives. • Lead, coach, and develop frontline sales teams through structured one-on-ones, performance reviews, and targeted development plans. • Facilitate weekly team meetings focused on performance outcomes, execution priorities, and operational alignment. • Conduct quality assurance reviews, including call evaluations and deal audits, to ensure adherence to sales standards and compliance requirements. • Partner with Sales Leadership and HR on hiring decisions, onboarding strategy, and workforce planning. • Approve PTO and manage staffing coverage to maintain operational continuity and productivity targets. • Serve as the primary owner of CRM (HubSpot) operational integrity, including pipeline structure, deal governance, data accuracy, and reporting standards. • Oversee deal crediting, compensation inputs, and data validation in partnership with Finance and Compensation teams to ensure accurate and timely reporting. • Develop, maintain, and scale onboarding materials, training documentation, and operational playbooks. • Ensure consistent and compliant CRM usage through audits, coaching, and continuous process improvements. • Partner cross-functionally with Sales Leadership, Finance, HR, Marketing, and Site Managers to align operational execution with company initiatives. • Act as a liaison between frontline teams and leadership, translating strategic priorities into actionable operational plans. • Communicate performance insights, risks, and improvement opportunities with clarity, accountability, and data-driven recommendations.

• Serve as a trusted advisor to Technology Partner Managers, supporting contract review and business terms to strengthen customer relationships. • Maintain and audit partner and alliance activity in Salesforce CRM, ensuring data accuracy and compliance with business approval policies. • Track financial metrics, manage price quotes, invoicing, and business approvals, and oversee operational requirements for deals of varying complexity. • Collaborate with Sales, Services, Legal, Finance, and Operations to align resources and facilitate renewals and ongoing contract management. • Build strong, productive relationships and feedback loops with cross-functional teams to drive efficiency and satisfaction with contracting best practices. • Assess priorities, anticipate bottlenecks, and balance customer demands to ensure timely and effective outcomes. • Manage invoicing for all recurring License, Subscription, and Maintenance revenue streams. • Assist with special projects as assigned, contributing to Guidewire’s operational excellence and innovation.

• Collaborate with sales leadership to operationalize the Growth-segment enablement strategy • Translate Growth Sales and SDR leadership goals into enablement programs and deliverables • Build and deliver globally scalable yet regionally adaptable programs • Serve as the primary owner of Pipeline Generation (PG) enablement for the Growth segment • Enable AEs and SDRs to create qualified pipeline through effective practices • Support adoption and effective use of sales tools and systems • Deliver and continuously refine onboarding programs for Growth AEs and SDRs • Facilitate ongoing everboarding programs • Support Growth Sales Managers and SDR Leaders with frameworks and tools • Document and amplify examples of “what good looks like” within the Growth organization