Role Overview We are seeking a General Manager, Revenue Management, who will be responsible for building, scaling, and leading a high-performing consulting and delivery business focused on revenue management solutions within the Medispend platform. This role combines strategic leadership, client engagement, product expertise, and operational excellence to drive revenue growth, client satisfaction, and market differentiation. The ideal candidate brings deep expertise in revenue cycle management and a proven ability to lead cross-functional teams in a fast-paced SaaS or consulting environment. Key Responsibilities Practice Leadership & Strategy - Define and execute the strategic vision for the Medispends Revenue Management business - Build and scale service offerings aligned with market demand and client needs - Establish best practices, methodologies, and delivery frameworks Client Engagement & Delivery - Serve as executive sponsor for key client engagements - Lead complex implementations and optimization initiatives related to revenue management - Ensure high-quality delivery, on-time execution, and measurable client outcomes - Act as a trusted advisor to c-level executives (CFOs, Revenue Cycle Leaders, Compliance Officers) Business Development - Partner with sales and marketing to develop go-to-market strategies - Support pre-sales activities including solution design, proposals, and client presentations - Identify upselling and cross-selling opportunities within existing accounts - Represent the business in industry events, webinars, and thought leadership initiatives Team Leadership & Development - Recruit, mentor, and develop a team of consultants and subject matter experts - Foster a high-performance, collaborative, and client-focused culture - Establish training programs and career development pathways - Drive accountability for performance metrics and client satisfaction Product & Innovation - Collaborate with product teams to influence roadmap based on client needs - Stay current with regulatory changes, reimbursement models, and industry trends - Drive innovation in analytics, automation, and revenue optimization strategies Qualifications Required - 10+ years of experience in life sciences revenue cycle management or related consulting - 7+ years in a leadership role managing teams and client engagements - Strong knowledge of revenue management processes (e.g., contract modeling, reimbursement analysis, payer strategy) - Excellent executive communication and stakeholder management skills Preferred - Experience in SaaS, pharmaceutical industry, or consulting firms - Familiarity with value-based care models and payer-provider contracting - MBA, MHA, or relevant advanced degree Key Competencies - Strategic thinking and execution - Client-centric mindset - Financial acumen - Leadership and team development - Change management - Data-driven decision making Success Metrics - Business pillar revenue growth and profitability - Client satisfaction (NPS, retention, expansion) - Successful delivery of implementations and optimization projects - Team engagement and retention - Development of scalable service offerings What we provide: - Merit-based compensation – Competitive base salary plus bonus - Work from anywhere – Roles are open to candidates located anywhere in the US (United States) - Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave - 401k+ Match - Comprehensive health, dental, and vision insurance - Paid Parental Leave - Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development Working Conditions/Physical Demands: This position is fully remote, with limited travel that may be required for occasional team meetings, training sessions, or business events. Work is performed primarily in a home-office environment using standard office equipment such as a computer, keyboard, mouse, and phone. Employees are expected to maintain a safe, ergonomic, and confidential workspace with reliable high-speed internet access suitable for professional remote work. The role generally requires extended periods of sitting, viewing a computer screen, and communicating through written and verbal means. Occasional light physical activity (e.g., lifting materials or equipment up to 20 pounds) may be necessary. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and other applicable laws to enable qualified individuals with disabilities to perform the essential functions of the job. Employees working remotely must ensure their workspace meets company standards for safety, ergonomics, and data security as outlined in organizational policy. Disclaimer: This job description identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. Notice for all applicants: we are seeking a permanent full-time employee, this is not a contractor position. Notice for Colorado applicants as required by sb19-085 (8-5-20).: Annual salary of $175,000-$225,000+Benefits+bonus MediSpend is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

📢 We're Hiring: Director Sales Operations Crawford & Company is seeking a dynamic, strategic, and data‑driven Director of Sales Operations to elevate sales performance, optimize processes, and fuel the growth of our US Sales organization. 🚀 Why Join Crawford and Company? 💻 Offers Work From Home Position 🧘 Excellent Crawford Benefits Supporting Financial, Physical & Mental Wellness 🤝 Generous Employee Referral Bonus Program 🛍️ Access to Multiple Employee Discounts 💼 Role Overview: The Director of Sales Operations will directly support the go‑to‑market strategy for the US Sales organization. ✅ Drive Sales Performance & Process Optimization: Contributes to setting and executing performance objectives for sales and leadership teams, while optimizing sales processes through automation, business compliance, operational model adherence, and evaluation of new sales technologies. ✅ Lead Analytics, Reporting, & Business Insights: Leverages strong analytical skills to deliver data insights, dashboards, and reporting that measure sales productivity, support revenue reconciliation, and enable budget and forecasting needs for segment and operations leaders. ✅ Facilitate Client Deliverables & Cross‑Functional Collaboration: Serves as lead facilitator for creating key client deliverables—presentations, proposals, RFIs/RFPs, and reporting—by partnering closely with sales, marketing, and other business units. ✅ Own CRM Governance & Market Intelligence: Acts as the Salesforce SME ensuring data integrity and process governance, while obtaining and publishing voice‑of‑customer insights and broader market intelligence; success is defined by enabling the sales team in achieving revenue growth goals. Apply Now and take the next step in advancing your career! Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Staples is business to business. You’re what binds us together. Our world-class sales and sales support teams work directly with organizations of all sizes to offer products and services that meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to deliver the right solutions. We’re constantly discovering new ways to reach our goals, developing our skills, and investing in career growth—so we can unlock new opportunities and grow both within and beyond sales. The Director of Strategic Accounts, SLED is responsible for the strategy and growth of the Higher Education vertical, including overall sales, account management, pricing strategy, contract amendments, and renewals for assigned cooperative contracts across the U.S. This role is focused on delivering incremental annual sales growth at a national level through business development, account management, and category collaboration. The position plays a critical role in executing a successful sales strategy and ensuring revenue and profit objectives are achieved. What you’ll be doing: - Promote Staples’ presence and solutions within the Higher Education vertical (colleges, universities, and related institutions). - Serve as the vertical subject matter expert (SME), driving sales growth by developing and executing a Higher Education strategy with key stakeholders. - Engage directly with Higher Education prospects and customers, in collaboration with vertical sellers and category teams. - Build and maintain relationships with senior executives, procurement leaders, and administrative stakeholders across assigned cooperatives and institutions. - Continuously evaluate pricing structures to ensure contract compliance while identifying opportunities to optimize profitability. - Partner with internal teams to track and report cooperative sales activity, ensuring compliance with contract terms (rebates, pricing, etc.). - Provide guidance and training to Business Development, Account Executives, and Category Experts on Higher Education strategies and opportunities. - Support RFPs/RFIs, pricing strategy, contract negotiations, and cooperative program engagements. What you bring to the table: - Deep expertise within the Higher Education sector. - Strong drive, competitive mindset, and a desire to win. - Resilience and the ability to turn challenges into learning opportunities. - Excellent communication and presentation skills, with the ability to influence senior-level stakeholders. - Strong negotiation skills and the ability to navigate complex organizational dynamics. - Proven ability to collaborate cross-functionally and build long-term customer relationships. - Strong business, financial, operational, and technical acumen, with the ability to analyze trends and develop tailored solutions. - Self-starter with the ability to work independently and high emotional intelligence. - Established network and industry experience within Higher Education. - Understanding of public sector procurement, cooperative contracts, and multi-department institutional buying processes. What’s needed – Basic Qualifications: - Bachelor’s degree or equivalent work experience. - 8+ years of experience specializing in Higher Education sales and strategy, including large, complex institutions. What’s needed – Preferred Qualifications: - Proven success managing and growing public sector cooperative contracts within Higher Education and executing associated go-to-market strategies. - Experience working within Higher Education (e.g., administration, procurement, finance, or faculty roles). - Experience engaging with Higher Education associations (e.g., procurement, facilities, or administrative networks) to drive awareness and sales opportunities. - Strong business and leadership experience. - Analytical mindset with the ability to make data-driven, financially sound decisions. - Deep understanding of the Higher Education landscape, including procurement cycles, funding models, cooperative purchasing, and campus-wide solutions. We Offer: - Inclusive culture with associate-led Business Resource Groups - 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Focus Digital is an SEO and Google Ads agency serving 30+ clients. We’re looking for an A-player who will fully own the client experience—from strategic direction to day-to-day communication to team coordination. This is not a project management role with a strategic title. You will be the single point of accountability for client retention, satisfaction, and growth. The founder is stepping back from client-facing work to focus on product and operations. Your success means clients never need to escalate past you, churn drops, and the team operates with clear direction. You’ll have full strategic autonomy over accounts with the expectation that you keep leadership informed on key decisions and account health. What You Own Client Relationship & Retention - Serve as the primary point of contact for all clients—calls, emails, reporting reviews, fire-fighting, and strategic conversations - Own the client churn rate as your #1 KPI; proactively identify at-risk accounts and intervene before problems escalate - Run quarterly business reviews and regular check-ins that reinforce the value Focus Digital delivers - Handle difficult conversations and client objections with confidence, empathy, and deep subject matter expertise - Identify and execute upsell and cross-sell opportunities to grow account revenue organically Strategic Direction - Make strategic calls on SEO and PPC accounts independently—when to shift content strategy, when to restructure a Google Ads account, when to pivot targeting, etc - Translate performance data into clear strategic narratives that clients understand and trust - Stay ahead of algorithm updates, platform changes, and industry shifts; proactively adjust client strategies accordingly - Conduct account audits and develop strategic roadmaps that align with each client’s business goals Team Leadership & Delivery Management - Direct and prioritize the work of a 12+ person delivery team across SEO and PPC - Ensure work quality, deadlines, and strategic alignment across all active accounts - Build and refine processes for client onboarding, reporting cadences, escalation paths, and internal communication - Serve as the bridge between client expectations and team execution—translating client goals into actionable sprint priorities - Mentor team members on client communication, strategic thinking, and account management best practices How You’re Measured - Client Churn - Founder Escalations - Net Revenue Retention - Client NPS / Satisfaction - Team Delivery Quality