📢 We're Hiring: Director Sales Operations Crawford & Company is seeking a dynamic, strategic, and data‑driven Director of Sales Operations to elevate sales performance, optimize processes, and fuel the growth of our US Sales organization. 🚀 Why Join Crawford and Company? 💻 Offers Work From Home Position 🧘 Excellent Crawford Benefits Supporting Financial, Physical & Mental Wellness 🤝 Generous Employee Referral Bonus Program 🛍️ Access to Multiple Employee Discounts 💼 Role Overview: The Director of Sales Operations will directly support the go‑to‑market strategy for the US Sales organization. ✅ Drive Sales Performance & Process Optimization: Contributes to setting and executing performance objectives for sales and leadership teams, while optimizing sales processes through automation, business compliance, operational model adherence, and evaluation of new sales technologies. ✅ Lead Analytics, Reporting, & Business Insights: Leverages strong analytical skills to deliver data insights, dashboards, and reporting that measure sales productivity, support revenue reconciliation, and enable budget and forecasting needs for segment and operations leaders. ✅ Facilitate Client Deliverables & Cross‑Functional Collaboration: Serves as lead facilitator for creating key client deliverables—presentations, proposals, RFIs/RFPs, and reporting—by partnering closely with sales, marketing, and other business units. ✅ Own CRM Governance & Market Intelligence: Acts as the Salesforce SME ensuring data integrity and process governance, while obtaining and publishing voice‑of‑customer insights and broader market intelligence; success is defined by enabling the sales team in achieving revenue growth goals. Apply Now and take the next step in advancing your career! Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Staples is business to business. You’re what binds us together. Our world-class sales and sales support teams work directly with organizations of all sizes to offer products and services that meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to deliver the right solutions. We’re constantly discovering new ways to reach our goals, developing our skills, and investing in career growth—so we can unlock new opportunities and grow both within and beyond sales. The Director of Strategic Accounts, SLED is responsible for the strategy and growth of the Higher Education vertical, including overall sales, account management, pricing strategy, contract amendments, and renewals for assigned cooperative contracts across the U.S. This role is focused on delivering incremental annual sales growth at a national level through business development, account management, and category collaboration. The position plays a critical role in executing a successful sales strategy and ensuring revenue and profit objectives are achieved. What you’ll be doing: - Promote Staples’ presence and solutions within the Higher Education vertical (colleges, universities, and related institutions). - Serve as the vertical subject matter expert (SME), driving sales growth by developing and executing a Higher Education strategy with key stakeholders. - Engage directly with Higher Education prospects and customers, in collaboration with vertical sellers and category teams. - Build and maintain relationships with senior executives, procurement leaders, and administrative stakeholders across assigned cooperatives and institutions. - Continuously evaluate pricing structures to ensure contract compliance while identifying opportunities to optimize profitability. - Partner with internal teams to track and report cooperative sales activity, ensuring compliance with contract terms (rebates, pricing, etc.). - Provide guidance and training to Business Development, Account Executives, and Category Experts on Higher Education strategies and opportunities. - Support RFPs/RFIs, pricing strategy, contract negotiations, and cooperative program engagements. What you bring to the table: - Deep expertise within the Higher Education sector. - Strong drive, competitive mindset, and a desire to win. - Resilience and the ability to turn challenges into learning opportunities. - Excellent communication and presentation skills, with the ability to influence senior-level stakeholders. - Strong negotiation skills and the ability to navigate complex organizational dynamics. - Proven ability to collaborate cross-functionally and build long-term customer relationships. - Strong business, financial, operational, and technical acumen, with the ability to analyze trends and develop tailored solutions. - Self-starter with the ability to work independently and high emotional intelligence. - Established network and industry experience within Higher Education. - Understanding of public sector procurement, cooperative contracts, and multi-department institutional buying processes. What’s needed – Basic Qualifications: - Bachelor’s degree or equivalent work experience. - 8+ years of experience specializing in Higher Education sales and strategy, including large, complex institutions. What’s needed – Preferred Qualifications: - Proven success managing and growing public sector cooperative contracts within Higher Education and executing associated go-to-market strategies. - Experience working within Higher Education (e.g., administration, procurement, finance, or faculty roles). - Experience engaging with Higher Education associations (e.g., procurement, facilities, or administrative networks) to drive awareness and sales opportunities. - Strong business and leadership experience. - Analytical mindset with the ability to make data-driven, financially sound decisions. - Deep understanding of the Higher Education landscape, including procurement cycles, funding models, cooperative purchasing, and campus-wide solutions. We Offer: - Inclusive culture with associate-led Business Resource Groups - 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Focus Digital is an SEO and Google Ads agency serving 30+ clients. We’re looking for an A-player who will fully own the client experience—from strategic direction to day-to-day communication to team coordination. This is not a project management role with a strategic title. You will be the single point of accountability for client retention, satisfaction, and growth. The founder is stepping back from client-facing work to focus on product and operations. Your success means clients never need to escalate past you, churn drops, and the team operates with clear direction. You’ll have full strategic autonomy over accounts with the expectation that you keep leadership informed on key decisions and account health. What You Own Client Relationship & Retention - Serve as the primary point of contact for all clients—calls, emails, reporting reviews, fire-fighting, and strategic conversations - Own the client churn rate as your #1 KPI; proactively identify at-risk accounts and intervene before problems escalate - Run quarterly business reviews and regular check-ins that reinforce the value Focus Digital delivers - Handle difficult conversations and client objections with confidence, empathy, and deep subject matter expertise - Identify and execute upsell and cross-sell opportunities to grow account revenue organically Strategic Direction - Make strategic calls on SEO and PPC accounts independently—when to shift content strategy, when to restructure a Google Ads account, when to pivot targeting, etc - Translate performance data into clear strategic narratives that clients understand and trust - Stay ahead of algorithm updates, platform changes, and industry shifts; proactively adjust client strategies accordingly - Conduct account audits and develop strategic roadmaps that align with each client’s business goals Team Leadership & Delivery Management - Direct and prioritize the work of a 12+ person delivery team across SEO and PPC - Ensure work quality, deadlines, and strategic alignment across all active accounts - Build and refine processes for client onboarding, reporting cadences, escalation paths, and internal communication - Serve as the bridge between client expectations and team execution—translating client goals into actionable sprint priorities - Mentor team members on client communication, strategic thinking, and account management best practices How You’re Measured - Client Churn - Founder Escalations - Net Revenue Retention - Client NPS / Satisfaction - Team Delivery Quality

Director of Video & AI Creative locations Remote Arizona time type Full time job requisition id R077771 Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We’re currently looking for Director of Creative Video. As the Director of Video at RingCentral, you will lead the evolution of our video production and visual storytelling capabilities, integrating AI-powered tools, automation, and data-driven insights to deliver scalable, high-impact content. Reporting directly to the VP of Marketing, you will partner cross-functionally to create compelling, modern video experiences that elevate our brand and support go-to-market strategies across a global audience. Job Duties: - Define and execute an AI-forward video content strategy that supports brand growth, demand generation, and customer engagement across digital channels. - Leverage AI tools and platforms (e.g., generative video, automated editing, personalization engines, and analytics) to optimize production efficiency, scalability, and performance. Lead creative and strategic workshops, incorporating AI-driven ideation and rapid prototyping into brainstorming, concept development, and creative reviews. - Manage and develop a high-performing team of videographers, editors, motion designers, and producers, fostering a culture of innovation, experimentation, and continuous learning in AI-enabled workflows. - Oversee end-to-end video production, including AI-assisted scripting, storyboarding, editing, and post-production, ensuring projects are delivered on time and within budget. Architect and scale modular video and motion design systems, enabling rapid content creation for product demos, campaigns, events, and executive communications. Partner with product marketing, demand generation, social, and communications teams to integrate video into omnichannel campaigns, leveraging personalization and audience insights. - Identify, onboard, and manage agencies and vendors with cutting-edge AI and production capabilities to build a best-in-class content ecosystem. - Establish and track performance metrics and analytics, using data and AI insights to continuously optimize content effectiveness and ROI. Ensure all video content aligns with brand standards, while pushing the boundaries of modern, tech-forward storytelling reflective of RingCentral’s innovation in cloud communications and AI. Stay ahead of industry trends across AI in creative production, video technology, and digital media, bringing new capabilities and ideas into the organization. Desired Qualifications: ● 10+ years of experience in video production, creative direction, or a related field, with a strong portfolio of high-impact work. - 5+ years of experience leading and scaling creative teams in a fast-paced, technology-driven environment. - Hands-on experience or strong familiarity with AI-powered creative tools (e.g., generative AI for video, automated editing platforms, personalization tools, and content analytics). - Expertise in video production tools and platforms (e.g., Adobe Creative Suite, After Effects, Frame.io, project management tools like Wrike/Monday, and collaboration tools within the RingCentral ecosystem). - Strong understanding of content performance metrics, digital marketing, and audience engagement strategies. - Proven ability to balance creative excellence with operational efficiency and scalability. - Exceptional leadership, communication, and cross-functional collaboration skills. Strategic thinker with a passion for storytelling, innovation, and emerging technologies. - Bachelor’s degree in Film, Media Production, Communications, or related field (preferred). What we offer: - Comprehensive medical, dental, vision, disability, life insurance - Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits - Voluntary supplemental health coverage and life insurance - 401K match and ESPP - Paid time off and paid sick leave - Paid parental and pregnancy leave - Family-forming benefits (IVF, Preservation, Adoption etc.) - Emergency backup care (Child/Adult/Pets) - Employee Assistance Program (EAP) with counseling sessions available 24/7 - Free legal services that provide legal advice, document creation and estate planning - Employee bonus referral program - Student loan refinancing assistance - Employee 1:1 coaching, perks and discounts program RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.