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Crawford & Company logo
Crawford & Company

We’re Crawford, a global leader in claims management, where every claim represents a person and a community we help restore. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values.

Director Sales Operations

DirectorDirectorFull TimeRemoteLeadTeam 10,001

Location

United States

Posted

109 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Director Sales Operations

Crawford & Company

📢 We're Hiring: Director Sales Operations Crawford & Company is seeking a dynamic, strategic, and data‑driven Director of Sales Operations to elevate sales performance, optimize processes, and fuel the growth of our US Sales organization. 🚀 Why Join Crawford and Company? 💻 Offers Work From Home Position 🧘 Excellent Crawford Benefits Supporting Financial, Physical & Mental Wellness 🤝 Generous Employee Referral Bonus Program 🛍️ Access to Multiple Employee Discounts 💼 Role Overview: The Director of Sales Operations will directly support the go‑to‑market strategy for the US Sales organization. ✅ Drive Sales Performance & Process Optimization: Contributes to setting and executing performance objectives for sales and leadership teams, while optimizing sales processes through automation, business compliance, operational model adherence, and evaluation of new sales technologies. ✅ Lead Analytics, Reporting, & Business Insights: Leverages strong analytical skills to deliver data insights, dashboards, and reporting that measure sales productivity, support revenue reconciliation, and enable budget and forecasting needs for segment and operations leaders. ✅ Facilitate Client Deliverables & Cross‑Functional Collaboration: Serves as lead facilitator for creating key client deliverables—presentations, proposals, RFIs/RFPs, and reporting—by partnering closely with sales, marketing, and other business units. ✅ Own CRM Governance & Market Intelligence: Acts as the Salesforce SME ensuring data integrity and process governance, while obtaining and publishing voice‑of‑customer insights and broader market intelligence; success is defined by enabling the sales team in achieving revenue growth goals. Apply Now and take the next step in advancing your career! Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Job Requirements

  • Experience in sales operations or a related field.
  • Strong analytical and problem-solving skills.
  • Proficiency in CRM systems, particularly Salesforce.
  • Excellent communication and collaboration skills.
  • Ability to work independently and manage multiple projects.
  • Strong understanding of sales processes and performance metrics.
  • Experience in data analysis and reporting.

Benefits

  • Offers Work From Home Position.
  • Excellent Crawford Benefits Supporting Financial, Physical & Mental Wellness.
  • Generous Employee Referral Bonus Program.
  • Access to Multiple Employee Discounts.

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