Focus Digital is an SEO and Google Ads agency serving 30+ clients. We’re looking for an A-player who will fully own the client experience—from strategic direction to day-to-day communication to team coordination. This is not a project management role with a strategic title. You will be the single point of accountability for client retention, satisfaction, and growth. The founder is stepping back from client-facing work to focus on product and operations. Your success means clients never need to escalate past you, churn drops, and the team operates with clear direction. You’ll have full strategic autonomy over accounts with the expectation that you keep leadership informed on key decisions and account health. What You Own Client Relationship & Retention - Serve as the primary point of contact for all clients—calls, emails, reporting reviews, fire-fighting, and strategic conversations - Own the client churn rate as your #1 KPI; proactively identify at-risk accounts and intervene before problems escalate - Run quarterly business reviews and regular check-ins that reinforce the value Focus Digital delivers - Handle difficult conversations and client objections with confidence, empathy, and deep subject matter expertise - Identify and execute upsell and cross-sell opportunities to grow account revenue organically Strategic Direction - Make strategic calls on SEO and PPC accounts independently—when to shift content strategy, when to restructure a Google Ads account, when to pivot targeting, etc - Translate performance data into clear strategic narratives that clients understand and trust - Stay ahead of algorithm updates, platform changes, and industry shifts; proactively adjust client strategies accordingly - Conduct account audits and develop strategic roadmaps that align with each client’s business goals Team Leadership & Delivery Management - Direct and prioritize the work of a 12+ person delivery team across SEO and PPC - Ensure work quality, deadlines, and strategic alignment across all active accounts - Build and refine processes for client onboarding, reporting cadences, escalation paths, and internal communication - Serve as the bridge between client expectations and team execution—translating client goals into actionable sprint priorities - Mentor team members on client communication, strategic thinking, and account management best practices How You’re Measured - Client Churn - Founder Escalations - Net Revenue Retention - Client NPS / Satisfaction - Team Delivery Quality

Director of Video & AI Creative locations Remote Arizona time type Full time job requisition id R077771 Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We’re currently looking for Director of Creative Video. As the Director of Video at RingCentral, you will lead the evolution of our video production and visual storytelling capabilities, integrating AI-powered tools, automation, and data-driven insights to deliver scalable, high-impact content. Reporting directly to the VP of Marketing, you will partner cross-functionally to create compelling, modern video experiences that elevate our brand and support go-to-market strategies across a global audience. Job Duties: - Define and execute an AI-forward video content strategy that supports brand growth, demand generation, and customer engagement across digital channels. - Leverage AI tools and platforms (e.g., generative video, automated editing, personalization engines, and analytics) to optimize production efficiency, scalability, and performance. Lead creative and strategic workshops, incorporating AI-driven ideation and rapid prototyping into brainstorming, concept development, and creative reviews. - Manage and develop a high-performing team of videographers, editors, motion designers, and producers, fostering a culture of innovation, experimentation, and continuous learning in AI-enabled workflows. - Oversee end-to-end video production, including AI-assisted scripting, storyboarding, editing, and post-production, ensuring projects are delivered on time and within budget. Architect and scale modular video and motion design systems, enabling rapid content creation for product demos, campaigns, events, and executive communications. Partner with product marketing, demand generation, social, and communications teams to integrate video into omnichannel campaigns, leveraging personalization and audience insights. - Identify, onboard, and manage agencies and vendors with cutting-edge AI and production capabilities to build a best-in-class content ecosystem. - Establish and track performance metrics and analytics, using data and AI insights to continuously optimize content effectiveness and ROI. Ensure all video content aligns with brand standards, while pushing the boundaries of modern, tech-forward storytelling reflective of RingCentral’s innovation in cloud communications and AI. Stay ahead of industry trends across AI in creative production, video technology, and digital media, bringing new capabilities and ideas into the organization. Desired Qualifications: ● 10+ years of experience in video production, creative direction, or a related field, with a strong portfolio of high-impact work. - 5+ years of experience leading and scaling creative teams in a fast-paced, technology-driven environment. - Hands-on experience or strong familiarity with AI-powered creative tools (e.g., generative AI for video, automated editing platforms, personalization tools, and content analytics). - Expertise in video production tools and platforms (e.g., Adobe Creative Suite, After Effects, Frame.io, project management tools like Wrike/Monday, and collaboration tools within the RingCentral ecosystem). - Strong understanding of content performance metrics, digital marketing, and audience engagement strategies. - Proven ability to balance creative excellence with operational efficiency and scalability. - Exceptional leadership, communication, and cross-functional collaboration skills. Strategic thinker with a passion for storytelling, innovation, and emerging technologies. - Bachelor’s degree in Film, Media Production, Communications, or related field (preferred). What we offer: - Comprehensive medical, dental, vision, disability, life insurance - Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits - Voluntary supplemental health coverage and life insurance - 401K match and ESPP - Paid time off and paid sick leave - Paid parental and pregnancy leave - Family-forming benefits (IVF, Preservation, Adoption etc.) - Emergency backup care (Child/Adult/Pets) - Employee Assistance Program (EAP) with counseling sessions available 24/7 - Free legal services that provide legal advice, document creation and estate planning - Employee bonus referral program - Student loan refinancing assistance - Employee 1:1 coaching, perks and discounts program RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

Role Description Ontra is seeking a Director, Content & AI Systems reporting to our VP, Product Marketing and Content. We’re looking for someone excited to build and own an AI-native content operating system that transforms how we create, distribute, and measure content. This is not a traditional content leadership role. You will design the systems, workflows, and intelligence that enable high-quality, high-volume content creation powered by AI and human judgment. If you’re a strategic thinker and strong editor who enjoys building from scratch, we’d love to get to know you! Your ability to translate market signals, proprietary data, and customer insights into a scalable content engine will help position Ontra as a category-defining voice in private markets while directly driving pipeline and revenue impact. What You’ll Do - Content Strategy & Intelligence: Design and own a rolling 90-day content strategy aligned to persona-level buying journeys across key segments, incorporating market signals, regulatory trends, and competitive insights to inform content direction. - AI-Native Content Systems: Architect and build an AI-native content system in partnership with GTM Engineering, including agent-based workflows and structured prompts that scale content creation while maintaining quality. - Content Creation & Editorial Quality: Set and enforce editorial standards across all formats, including long-form reports, blogs, email, video, and executive content, ensuring all output meets a high bar for insight, clarity, and impact. - Executive Voice & Thought Leadership: Own and elevate Ontra’s executive voices across channels, including LinkedIn and strategic communications, ensuring content reflects a strong, differentiated point of view. - Distribution & Orchestration: Build and manage a channel orchestration system in partnership with channel leads that ensures the right content reaches the right audience at the right time. - Performance & Measurement: Own content-to-pipeline attribution, analyze performance across channels and formats, and continuously refine strategy based on data, including emerging signals such as AI-driven search visibility. Qualifications - 8+ years of content strategy and execution of full-funnel B2B content journeys, including 5+ years of editorial oversight and 3+ years of people management experience. - Proven experience building or operating AI-enabled content workflows, with a systems-oriented mindset focused on scalability, automation, and continuous improvement. - Strong editorial judgment and executive-level writing ability, with experience shaping content that influences senior audiences and drives meaningful engagement. - Experience owning or contributing to content measurement frameworks tied to pipeline and revenue, with a clear understanding of attribution and performance analysis. - Familiarity with modern marketing and AI tools and comfort working alongside technical partners to build integrated systems. - Interest in financial services, private equity, or complex B2B markets, with a willingness to develop deep domain expertise. - Builder-oriented, curious, and energized by creating new systems and processes; motivated by impact, ownership, and raising the bar on quality and performance. Benefits - Remote-first by design, with regular in-person gatherings and hub spaces in NYC, Santa Barbara, and London. - Twice yearly team offsites for in-person collaboration. - Paid flexible time off policy. - Paid parental leave and benefits. - Employer-supported retirement contributions, varying by country. - Monthly phone and internet reimbursement. - Pick Your Perk stipend to spend on what matters most to you, from well-being and gym memberships, to home office setup, student loans, pet care, and more. - Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program. - Various options for medical, dental, and vision insurance. Travel Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need. Inclusivity Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Director, DTC Innovation - REMOTE. In this role, you will actively contribute to transforming the customer experience technologies tailored for patients facing chronic lymphocytic leukemia and facilitate trial recruitment for a diverse range of tumors. Your expertise will ensure the delivery of compelling content and strategies that foster a seamless and personalized journey for both patients and caregivers navigating healthcare. You'll collaborate closely with cross-functional teams, including engineering and analytics, to craft data-driven, insightful, and human-centered digital products. - Develop and refine clear and strategic content across various platforms including web, email, and social media. - Lead team interactions for medical, legal, compliance, and regulatory reviews. - Implement AI-driven tools to streamline marketing strategy execution. - Utilize data and user research to identify and resolve engagement friction points. - Manage analytics reporting for key performance metrics. - Ensure compliance with HIPAA, GDPR, and WCAG standards while enhancing user experience. - Promote a customer-first culture balancing metrics with empathy and accessibility. Qualifications - 8+ years of experience in pharma marketing, including PRC submissions. - Proven track record of delivering timely, on-budget, and strategy-aligned projects. - Technical expertise with Salesforce CRM/Marketing Cloud, analytics tools, and CMS. - Strong ability to leverage data and behavioral insights for product enhancement. - Excellent skills in stakeholder management and cross-functional collaboration. - In-depth understanding of regulatory frameworks in healthcare. Benefits - Competitive salary range of $155,800.00 - $205,800.00 annually. - Participation in annual bonus plans and discretionary equity awards. - Comprehensive benefits package including Medical, Dental, and Vision. - 401(k) plan with company match and Flexible Spending Accounts (FSA/HSA). - Paid Time Off and wellness programs. - Remote work flexibility to support work-life balance. Company Description