Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Project Manager - REMOTE. In this role, you will have a significant impact by guiding multiple customer projects from initiation through to successful completion, ensuring on-time delivery and adherence to budget. Your expertise in project management will be crucial as you align resources and communicate effectively with stakeholders. With a focus on customer satisfaction, you'll contribute to enhancing the organization's reputation in the industry, managing change, and overcoming challenges to deliver exceptional results. This is an exciting opportunity to make a real difference within a forward-thinking environment. - Lead and manage complex programs and projects to ensure successful customer deployment and adoption. - Manage and communicate deliverables, risks, project timeline, ROI, and issues. - Act as a liaison between customers and internal teams to ensure smooth project completion. - Communicate professionally and succinctly while following Standard Operating Procedures (SOP). - Ensure internal processes and client-facing documents are current and align with corporate goals. - Predict resources needed to reach objectives and manage resources effectively. - Manage changes to project scope, schedule, and costs using appropriate verification techniques. - Provide project updates to stakeholders about strategy, adjustments, and progress. - Oversee customer relationships and satisfaction during all phases of engagement. Qualifications - 5-8 years of experience in customer-facing project management roles in a technology organization. - Proven track record of working with external customers and internal partner teams. - Excellent customer engagement, presentation, and communication skills. - Solid organizational skills, attention to detail, and ability to adapt to a changing environment. - Experience handling escalations at all levels. - Strong understanding of project financials, revenue, cost, and margin. - Familiarity with project management software tools, methodologies, and best practices. - Experience with creating and maintaining a repeatable project methodology. - Understanding of technology related to data, storage, API integration, Public and Private Cloud. - Bachelor’s degree in computer science or related technical discipline preferred. - Willing to work during US Eastern time. Benefits - Competitive salaries. - Medical insurance and healthcare benefits for you and your family. - Fully paid premiums for Term life insurance. - Personal Accident Insurance. - Flexible hours and PTO. - Mental wellness platform subscription. - Gym and fitness reimbursement. - Childcare reimbursement.

• Plan, coordinate, and manage Sage 100 ERP implementation, upgrade, and support projects for clients across various industries. • Serve as the main point of contact between the client, internal consultants, technical teams, and third-party vendors. • Facilitate project kick-off meetings, requirements workshops, and regular status updates to ensure clear communication and alignment. • Develop detailed project plans, timelines, resource allocations, and budgets. • Proactively identify and manage project risks, issues, and changes, facilitating timely resolution and escalation when necessary. • Oversee project documentation, including business requirements, functional specifications, and training materials. • Ensure projects adhere to established methodologies and best practices, driving delivery excellence and continuous improvement. • Coordinate user training and support, ensuring a successful transition and user adoption post-go-live. • Foster strong client relationships, focusing on customer satisfaction and long-term partnership. • Mentor and guide junior project team members as needed.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Implementation Manager - REMOTE. The Implementation & Customer Success Manager plays a pivotal role in enhancing post-sales onboarding and customer engagement for Study Design products and services. This role not only ensures a seamless activation process but also supports customers in realizing the value of data and platform capabilities. A deep knowledge of clinical trial protocols, analytics, and AI practices is essential. By collaborating closely with cross-functional teams, this role also influences key customer outcomes, aligning operational practices with business objectives for enhanced delivery and customer experience. - Partner with clinical, commercial, and product teams to define project scopes and deliverable plans. - Validate timelines, data inputs, and analytics prior to execution. - Lead comprehensive customer onboarding processes from planning to product adoption. - Guide customers on workflow integration and effective use of Study Design solutions. - Manage multi-workstream projects with detailed project plans and risk assessments. - Drive data onboarding and ensure the validation of workflow processes. - Establish governance and tracking methodologies for predictable execution. - Evaluate change requests and ensure scope integrity with client expectations. - Facilitate strategic partnerships for AI services and oversee integration activities. - Support sales processes by providing insights on delivery approaches and timelines. - Oversee operational initiatives for the Thought Leadership Council, ensuring effective engagement. Qualifications - Bachelor’s degree in relevant fields such as Healthcare Administration or Business. - 8+ years of experience in post-sales onboarding and customer engagement. - 5+ years in strategy consulting, clinical development, or customer management roles. - Demonstrated knowledge of clinical trial design and protocol complexity. - Professional experience with analytics, AI concepts, and data platforms like Databricks. - Proven ability to manage complex customer engagements across various functions. Benefits - Competitive salary ranging from $90,000 to $165,000 based on experience. - Potential eligibility for variable bonuses in addition to base salary. - Comprehensive health coverage and paid holidays. - Opportunities for professional development and career growth. - Inclusive and collaborative work environment fostering respect and diversity.

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. What We Offer: - Flexible time off policy - 401K Company match (up to 4% - dollar for dollar) - Professional development, training, and tuition reimbursement programs - Excellent medical, dental, vision, and life insurance policy options - Opportunities for career advancement with an industry leading company! We are seeking an Information Technology Project Manager-reporting directly to theDirector of Enterprise Business Applications. This position is based out of our global headquarters in Duncan, South Carolina. This is a remote position, some travel (Domestic & International) will be required per business/project needs estimated at 25%. The role of the IT Project Manager (PM) is to plan, execute, and finalize projects according to business and IT goals, and established deadlines and budget. This includes identifying resource requirements, ensuring resources are acquired and on-boarded efficiently, and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also build business cases in collaboration with business stakeholders, define project objectives, ensure policies, processes and procedures are effectively followed, and oversee quality control throughout the project life cycle. We are continuing to evolve/mature our internal IT project management processes and this position would support developing business requirements for ServiceNow and working with our team to develop, test and implement required changes/processes. Responsibilities - Define project scope, objectives and deliverables that support business goals in collaboration with senior management and stakeholders. - Build solid business cases in collaboration with business stakeholders. - Oversee and manage the portfolio of prioritized IT projects throughout the entire project lifecycle ensuring achievement of business cases. - Lead and manage IT projects through the entire project lifecycle. - Train team leaders and other project managers to ensure consistent project delivery in alignment with IT Project management processes. - Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. - Regularly report project status to project stakeholders. - Lead the Business Analysis of our internal Service Now requirements as we evolve our IT project management processes focused on our intake and prioritization of work processes Information Technology Application Knowledge: - Service Now – Information Technology Business Management is used as our IT project management tool - Microsoft Office - Microsoft SharePoint / Teams Personal Qualities - Strong leadership qualities and the ability to elicit cooperation from a wide variety of sources (including upper management, external customers and suppliers, business units and functional organizations) and ensure alignment to achieve project objectives and outcomes. - Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. - Experience at working both independently and in a team-oriented, collaborative environment is essential. - Persuasive, encouraging, and motivating. - Act as a change agent in pursuit of moving business and IT strategies forward. Qualifications - 4-year college/university degree in either information technology, computer science, software engineering, or business management. - Experience in successfully building an IT program management office in a global manufacturing environment. - 8-10 years direct work experience in a project management capacity, including all aspects of PM process development and execution. - 5-8 years direct experience leading IT projects. - Experience leading business transformation and organizational change management initiatives. - Excellent skill in combining project management practices with software development. - Exceptional skill in time management, multitasking, and attention to detail. - Proven leadership skills and excellent communication skills (oral, written and presentation). - Proven experience in developing compelling business cases and delivering expected ROIs. - Proven experience in delivering status reports and presentations to multiple stakeholders at all level of the organization.