• Lead customer discussion focused on problem-solving, pain points and long-term value to drive solution creation • Build in-depth knowledge of customer process, applications, constraints, and growth plans to shape commercial strategy and solution positioning • Maintain an accurate and up-to-date system sales funnel in CRM (Salesforce-SFDC) • Presenting opportunity health, risks, forecast impact, and countermeasures to ensure predictable order closure • Achieve annual order and revenue objectives through both existing system customers and net new business development • Drive opportunity progression from qualification to close by executing a disciplined sales process and following up on all quotations, proposals, and customer requests in a timely manner, defined by standard work practices

To ensure a fair and efficient hiring process, candidates should not contact UN/COMMON employees directly regarding this role. Applications and communication must occur through the official application process. UN/COMMON is looking for a Shopify Plus Sales Solutions Manager who thrives at the intersection of sales strategy, technical expertise, and commercial innovation. This role is built for a proactive, client-facing problem solver who loves the art of identifying needs, crafting revenue-driving solutions, and guiding prospects through the sales pipeline with clarity and conviction. As part of our Sales Team, you’ll be responsible for leading discovery, shaping solutions, and building proposals that help mid-market brands launch, optimize, or replatform on Shopify Plus. You’ll collaborate closely with leadership during pitches, partner with delivery teams to ensure seamless handoffs, and remain connected through project execution to ensure consistency and client satisfaction. You’re a great fit for this role if... - Your area of expertise is crafting end-to-end solutions for CRO and Site Build opportunities. You understand how brands convert, how tech stacks scale, and how architecture supports sustainable growth on Shopify Plus. - You take great pride in turning business challenges into elegant, revenue-driving solutions by balancing technical depth, strategic clarity, and client experience. - You love sales and chasing wins. You thrive on uncovering opportunity, shaping the right solution, and seeing the deal move from spark to signature. You’re persuasive, curious, and confident in your ability to connect dots others might miss. - You’re curious and excited about the next wave of eCommerce. You see the rise of Agentic Commerce as a transformative shift in how brands sell and scale online, and you want to be part of shaping that evolution. This is a high-impact, strategic role reporting to the CEO, open to candidates across North America. Main Responsibilities 1. Lead Management & Solution Development - Own the lead pipeline for CRO and Build opportunities, guiding prospects from first discovery through contract execution with clear communication, technical credibility, and consultative insight. - Conduct deep business and technical discovery to uncover client goals, challenges, and success metrics that inform solution design. - Develop scopes, estimates, and proposals that balance commercial opportunity with technical feasibility, showcasing clear ROI and strategic value. - Partner with the CEO to craft and deliver compelling presentations and solution narratives that drive alignment and build client confidence. - Prepare sales enablement materials (discovery briefs, actionable plans, TCO analyses, proposals) to support a frictionless sales process. - Collaborate with delivery teams to ensure smooth onboarding, accurate handoffs, and continuity from sales through execution. - Maintain strong, proactive relationships with prospects and clients, ensuring every touchpoint reflects UN/COMMON’s high-touch, partnership-driven approach. 2. Technical Architecture & Scoping - Lead technical discovery and recommend best-fit solutions for Shopify Plus replatforms, redesigns, and conversion optimization initiatives. - Conduct CRO and UX audits to uncover growth opportunities and translate findings into actionable strategies supported by data. - Architect end-to-end eCommerce solutions, encompassing front-end experience, back-end systems, integrations, and partner technologies, with an eye toward scalability, performance, and long-term ROI. - Evaluate and select technology stacks and frameworks that enhance functionality while maintaining cost-effectiveness and security. - Prepare detailed Total Cost of Ownership (TCO) analyses and solution documentation to support client decision-making. - Partner with Shopify Plus and internal delivery leads to validate feasibility, ensure alignment, and create a smooth transition from sales to execution. - Stay engaged post-sale to uphold solution integrity and provide continuity throughout the client lifecycle. 3. Partnerships & Ecosystem Growth - Build, manage, and activate partnerships across the Shopify Plus ecosystem, including technology vendors, integration partners, and co-marketing allies. - Identify the right partner solutions to solve client challenges related to CRO, personalization, analytics, performance, or AI tools. - Collaborate with partners on co-selling, lead sharing, and R&D efforts that expand opportunity pipelines. - Track, report, and drive partnership-generated revenue and strategic impact. 4. Research & Development: The Next Era of Commerce - Contribute to UN/COMMON’s innovation efforts by researching, testing, and evaluating emerging eCommerce technologies that enhance how we serve our clients. - Collaborate with leadership and delivery teams to identify areas where new tools, frameworks, or methodologies can elevate performance, efficiency, or creativity. - Stay informed on advancements in CRO, personalization, UX, automation, and AI, translating insights into practical recommendations and pilot opportunities. - Engage with the broader eCommerce community by attending events, conferences, and workshops to gather insights and represent UN/COMMON’s forward-thinking perspective. - Build relationships with industry peers, technology partners, and subject-matter experts, bringing valuable perspectives and opportunities into our ecosystem. - Participate in the exploration of Agentic Commerce to understand how intelligent systems are reshaping digital buying behavior and influencing the next generation of eCommerce strategy. - Support internal enablement initiatives that strengthen our service offerings, improve client experiences, and position UN/COMMON at the front edge of innovation. 5. Work Environment & Logistics - This is a full-time, exempt position that is fully remote and open to candidates across North America. Standard business hours are observed, with flexibility to collaborate across time zones (primarily Eastern Standard Time). - Occasional travel, approximately 5% - 10% annually, may be required for client presentations, partner events, or industry conferences. The selection process includes a video interview screening, followed by role-specific discussions and a final leadership conversation.

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Sales Support Specialist is a problem solver providing point support to the Account Team from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting. What you will do: - Scale Customer Engagement of Sales Team - Maximize Sales resources’ selling time by taking on back-office tasks - Connect with and coordinate internal resources to streamline contract-to-boarding processes - Support issue resolution around billing and general customer service - Assist with inquiries regarding billing, pricing, contracts, reporting and research - Perform Sales administrative tasks (revenue tracking, etc.) - Review and monitor sales leads - Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship. - Conduct research to communicate findings/solutions to assist sales representatives with maintaining and expanding strategic client base and revenue. - Maintain tools to support the Sales teams - Generate Client reporting and Client dashboards - Support efforts to address past due invoices and customer service issues, execute work orders, and ensuring appropriate filing of contracts with legal - Coordinate with Customer Success Managers to support Customer training - Guide Sales in entering accurate forecasts in CRM tool, generate reports for forecast and weekly-monthly reports - Analyze sales performance records, interpret results - Review quarterly compensation for accurate payout What experience you need: - Minimum of 2–5 years of experience in sales support or customer service, with a strong preference for candidates from the mortgage industry or related financial sectors (Risk, Credit, Data). - Bachelor’s degree or equivalent professional experience - Highly "tech-savvy" with the ability to navigate Salesforce and Tableau dashboards; must be proficient in Excel for manipulating, pulling, and presenting data to customers. What could set you apart: - Masters or advanced degree preferred - Tech or software, platform skills - Intellectually curious and insights driven - Delivers results and plays to win - Drives excellent execution - Has a sense of urgency, agility, and grit - Leads with integrity, and be personally accountable - Exceeds customers’ expectations every day - Works together as one aligned global team (#OneEquifax) - Takes initiative to develop yourself and help others grow - Values diversity of experience and thought #LI-remote #LI-TE1 Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is $68,000 to $85,000. The application window is anticipated to close on April 6, 2026. This date is a good faith estimate only and may be modified where necessary. We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: USA-Missouri-Remote USA-Georgia-Remote Function: Function - Sales Support Schedule: Full time

Role Description We are expanding our remote team and looking for motivated individuals to assist clients with booking hotels and resort stays. This role focuses on customer support, research, and booking coordination while working from home. No prior travel experience is required—comprehensive training is provided. This is a great opportunity for someone who enjoys helping others, loves travel, and is interested in learning a new skill that can grow into a long-term income opportunity. What You’ll Do - Assist clients with researching and booking hotels and resorts - Answer general questions about accommodations, pricing, and availability - Communicate with clients via phone, email, and online tools - Follow booking procedures and document client details accurately - Participate in virtual trainings and ongoing support sessions Qualifications - Friendly, reliable, and professional communication style - Comfortable working from home with minimal supervision - Basic computer and internet skills - Interest in travel, hospitality, or customer service - No experience required—training provided Benefits - Work-from-home flexibility - Step-by-step training and mentorship - Access to travel tools, suppliers, and industry discounts - Performance-based income potential - Opportunity to grow into a certified travel professional - $20,000 - $75,000 a year Company Description