• Provide advanced support for SuccessFactors NS2 CRE environment • Partner with HR customers in regular cadence meetings • Design workflow processes and system configuration • Manage system change requests from internal HR customers • Interact with SAP’s self-management tools and training sessions • Review release notes and prepare customers for new functionality • Document system configurations and provide training to end-users

Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities This is a remote position. The System Manager provides strategic oversight of Laboratory Information Systems (LIS) activities across CommonSpirit to include but not be limited to interfaces, middleware, point of care connections, and optimization of LIS functionality for maximum lab efficiencies and with a focus on standardization and reduction in variability. Collaborates with the other members of the System Lab Service Line to deliver the system's laboratory services strategy. Participates in System Laboratory Design Approval Groups (LDGA), facilitate ad hoc and ongoing Laboratory Transformation Council Workgroups as related to LIS functions and train and support LIS efforts. - Provide LIS leadership for system-wide and regional standardization projects, assuring timely completion of projects and within budget. - Manages LIS operations, functions, projects, and initiatives. - Leads the coordination of LIS activities to ensure alignment with the system laboratory strategy. - Provides LIS guidance, support, and training to departmental directors and LIS Coordinators. - Facilitates assigned national workgroups and ensures that they adhere to established goals and objectives. - Provides subject matter expertise to national councils and workgroups. #LI-CSH Job Requirements Required Education and Experience - Bachelors in Laboratory Science or Information Technology - Minimum 5-10 year’s related experience in clinical laboratory science operations and/or information systems

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting The IT Applications Administrator is a hands-on role focused on the design, implementation, governance, administration, and maintenance of the critical IT applications used across the company. This role is responsible for ensuring the smooth operation and optimal utilization of various software solutions, including productivity suites, collaboration tools, and a growing portfolio of AI solutions. Crucially, you'll also be a key player in cost management and license optimization, driving FinOps principles to foster financial accountability for cloud and application spend. Reporting to IT leadership and working cross-functionally with stakeholders across the business, this role will play a key part in supporting AuditBoard's strategic business objectives through effective application administration & management. Key Responsibilities - Administer Core SaaS: Lead the configuration and maintenance of critical platforms (Google Workspace, Microsoft 365, Atlassian, Slack, Lucidchart) while serving as the expert escalation point for the IT Support team. - Govern Enterprise AI: Drive the secure design, implementation, and management of AI tools (Gemini, NotebookLM, Slack AI, OpenAI) in close partnership with IT Architecture and Engineering. - Resolve Escalations: Provide rapid troubleshooting and proactive support for complex application issues to minimize downtime and maximize user productivity. - Manage Identity & Access: Administer user accounts, permissions, and access controls, coordinating closely with InfoSec and Endpoint Management. - Build the Knowledge Base: Create and maintain documentation for configurations, processes, and best practices to empower IT Support and foster cross-team knowledge sharing. - Deliver Cross-Functional Solutions: Partner with business stakeholders and IT teams to identify technology needs and implement impactful applications. - Evolve the Tech Stack: Evaluate and implement new IT applications and feature releases to support AuditBoard's broader IT roadmap. - Drive FinOps & Cost Management: Utilize KPIs to optimize SaaS licensing and manage costs, ensuring financial accountability for cloud and application spend. - Champion Innovation: Monitor emerging SaaS and AI trends, bringing fresh insights and modernization opportunities to the IT organization. - Design Processes Autonomously: Build, document, and execute core IT workflows from scratch, such as establishing security assessments for new applications and integrations. - Manage Projects Independently: Operate with high autonomy, successfully balancing deep-work strategic initiatives with daily operational requests. - Execute at Pace: Consistently deliver results at the velocity required by a fast-growing, mid-market SaaS organization. - Initiate Strategic Alignment: Actively drive conversations with Security, Engineering, and Finance to unblock projects and mature internal systems. Attributes for a Successful Candidate - Relevant Experience: 3+ years in IT, including 2+ years in IT application administration. Experience at a fast-growing, mid-market SaaS or technology company is highly preferred. - SaaS Portfolio Expertise: Proven administration of core collaboration and productivity suites, including Google Workspace, Atlassian (Jira, Confluence), and other enterprise SaaS tools. - AI Governance: Strong understanding of Google AI technologies (Gemini, NotebookLM) and experience designing, implementing, and governing emerging AI solutions (Slack AI, OpenAI). - FinOps & Scale: Ability to manage a diverse portfolio of SaaS solutions for a remote/hybrid workforce, with a strong focus on cost management and license optimization. - Identity & Access Management: Deep experience managing user lifecycles, permissions, and access controls using enterprise identity platforms (Microsoft Entra ID / Azure AD strongly preferred). - Automation Mindset: Proven experience automating routine IT and IAM workflows via API scripting or identity workflow tools. - Pace & Autonomy: Self-driven with a strong sense of urgency. You thrive in a fast-paced, dynamic environment, manage your own project queue, and can pivot quickly without getting bogged down by ambiguity. - Proactive Communication: You do not wait for step-by-step instructions. You actively identify gaps, propose solutions, and engage cross-functional stakeholders to get things done. - Collaborative & Customer-Facing: A highly collaborative mindset with the ability to manage change, communicate effectively across the organization, and work seamlessly alongside the IT Support team. - Continuous Learner: Exceptional problem-solving skills with the agility to quickly learn and adapt to new applications, technologies, and processes. Our Company Values - Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. - Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. - Drive innovation: Create the future. Continuously improve what exists and invent what’s next. - Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. - Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks* - Launch a career at one of the fastest-growing SaaS companies in North America! - Live your best life (LYBL)! $200/mo for anything that enhances your life - Comprehensive employee health coverage (all locations) - 401K with match (US) or pension with match (UK) - Competitive compensation & bonus program - Flexible Vacation (US exempt & CA) or 25 days (UK) - Time off for your birthday & volunteering - Employee resource groups - Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Job Description Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world’s largest aviation and aerospace university. For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery. As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible. The Opportunity Embry-Riddle is seeking an Identity Management Systems Administrator to join the Information Technology department in a teleworking arrangement. Reporting to the Director of Linux and Middleware, the Identity Management Systems Administrator is part of the Linux and Middleware Team, in the University I.T. Infrastructure Department. The individual is responsible for technical systems management of Identity Management based servers, applications, and services, in their entirety. The position is highly technical and directly impacts the daily operational functions of the University as a whole. This position will implement, configure, administer, tune, troubleshoot and patch various components of the Identity Management and Access Management environment, both on premise and in cloud offerings. They will be responsible for the implementation and administration of SSO Federations. The position will configure, administer, and maintain integrations to and from, the Identity system. This role will own the authentication and account lifecycle process for the university. Ideal candidates will provide expertise in Identity and Access Management and the different components that relate along with participation in roadmap creation for the identity system. They will have some working knowledge of databases, SQL queries and structure. Ideal candidates will be comfortable administering Access Management systems and account lifecycle management systems, whether on-prem or SaaS offerings. They will have working experience with Oracle Middleware and have had exposure to cloud technologies in AWS, Azure, or Google. They will be familiar with the Oracle Identity Management suite of applications, including Oracle Access Management (OAM), Oracle Internet Directory (OID), and Oracle Unified Directory (OUD). They will have demonstrated working knowledge with Okta, Active Directory, Azure Entra and account lifecycle management systems. This position requires a strong communicator and team-player on various projects and troubleshooting exercises. This position is responsible for coordinating, communicating, and collaborating with other University and Campus Information Technology teams on strategic and tactical initiatives. The Identity Management Systems Administrator understands and exhibits a focus on a positive customer experience using excellent written and verbal communication skills. Information Technology provides a modern, collaborative environment with professional development opportunities, and a flexible four-day work week summer schedule. Working for Embry-Riddle entitles employees to a robust benefits package – including quality health care and retirement as well as generous personal leave and education benefits. Responsibilities include the following: - Oversight, deployment, management, patching, and monitoring of identity management applications. - Ensure the maintenance of safe and secure identity systems. - Alert management and respond to anomalies. - Monitor and work tickets in the support queue. - Ensure timely completion and documentation of all work tickets. - Develop and maintain clear well-written documentation. - Contribute to Linux and middleware administration standards, practices, and guidelines. Perks Await You at Embry-Riddle! - Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you! - Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. - Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. - Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day. Qualifications Required skills, knowledge, abilities: - Bachelor’s degree in computer science, Information Systems, or equivalent. - Three (3) or more years of high-quality, hands-on, professional experience with Identity and Access Management Systems - Strong technical experience with Oracle Identity, MS Active Directory, MS Entra, Okta, and DUO MFA - Scripting ability for REST APIs using PowerShell, Python, or similar languages. - Ability to troubleshoot with application support teams to resolve complex authentication, and/or account, issues. - Experience managing users in various applications including Oracle Campus Solutions (Peoplesoft) - Extensive experience in Identity Lifecycle Management: Provisioning & Governance. - Deep competence in access workflows, target application integration & onboarding, aggregation etc. - Familiar with SSO onboarding and Federation configuration - Proficiency in RADIUS, LDAP, SSO, MFA, SAML, NTLM and OAuth - Excellent customer service skills, working directly with customers to resolve and troubleshoot technical issues and requests. - Ability to support IT Core Values by focusing on improvements, believing in our team and partners throughout the University, learning from mistakes, being accountable for actions, and showing determination, focus, and tenacity. - Self-directed individual with strong desire to learn and contribute alongside a large team of technical peers. - Strong written/oral communication skills with the ability to communicate effectively. - Ability to learn and adopt new technology. - Ownership and responsibility of your engineering deliverables - A curious mindset for questioning or defending designs and/or standards when appropriate. Preferred skills, knowledge, abilities: - Experience with Oracle Databases - Okta associate, professional or consultant certificate - SSCP or other security certification - Experience working in higher education. - MCSE or MCSA Certifications - Experience working with MFA products Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311171. Please attach all relevant materials to your application when you apply online. Complete submissions include: - Cover letter - Full Resume - Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff. .