Embry-Riddle Aeronautical University

Role Description Step into a dynamic role with Embry-Riddle Aeronautical University, where innovation meets opportunity. As part of the Enrollment Management team, the Recruitment Systems Analyst plays a key role in supporting recruitment and admissions operations through data management, reporting, and systems integration. - Ensure the accuracy, consistency, and efficiency of recruitment and admissions data across Salesforce, Campus Solutions, and other institutional systems. - Support integrated tools such as Marketing Cloud, Mogli SMS, Blackthorn Events, Geopointe, FormAssembly, and DemandTools. - Collaborate closely with the Senior Assistant Director of Business Systems, Enrollment Marketing, and Recruitment/Admissions leadership. - Execute recurring data workflows, improve automation, and maintain the systems that drive prospective student engagement. - Exposure to enterprise CRM systems and cross-functional collaboration across enrollment, marketing, and technology teams. Key Responsibilities - Execute recurring data imports, exports, and audits across recruitment and admissions systems. - Identify, merge, and proactively manage duplicate records within Salesforce using data hygiene best practices and tools such as DemandTools. - Maintain and document data workflows, ensuring accuracy and compliance with university standards. - Support the creation of Salesforce reports and dashboards to monitor enrollment and recruitment metrics. - Assist with CRM enhancements, testing, and process automation initiatives. - Support communication and engagement platforms integrated with Salesforce (e.g., Marketing Cloud, Mogli SMS, and event management tools). - Collaborate with cross-campus teams to support outreach, communication, and admissions activities. - Develop and maintain clear documentation for recurring system functions and process improvements. Qualifications - High school diploma required, Bachelor’s degree preferred. - Experience with data cleaning, reporting, and process documentation required. - 1–3 years of experience in CRM operations, data management, or student information systems preferred. - Hands-on experience with Salesforce (Education Cloud preferred) as a primary CRM platform, and tools such as DemandTools, Informatica, and FormAssembly. - Experience with record deduplication and data hygiene best practices strongly preferred. - Strong analytical and technical skills with high attention to detail. - Excellent written and verbal communication skills; able to manage multiple priorities in a fast-paced environment. - Work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary. - Excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content. - Ability to recognize and deal with priorities, and perform duties not directly assigned. - Investigate, problem-solve, and take corrective action. Application Process/Requirements - Please attach all relevant materials to your application when you apply online. Complete submissions include: - Cover letter - Full Resume - Contact information for at least three professional references - Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Role Description The Student Recruitment Counselor (SRC) is a full-cycle recruiter working with prospective students to provide them with accurate information allowing them to make an informed decision. They may represent the university on occasion at educational fairs and tradeshows, as well as other post-secondary enrollment events. - Assist with the development of recruitment plans to meet targeted projections. - Implement innovative and effective recruitment tactics and initiatives. - Create and maintain relationships with prospective students through matriculation. - Assist prospective students inquiring about various educational opportunities available through the Worldwide/Online Campus. - Manage projects as assigned. - Assist other departments such as admissions and advising as required. - Support excellence in student services and maintain healthy relationships with university, military, and corporate affiliations. - Utilize multiple resources and tools for effective recruitment. - Financial Aid experience is required for this position. Qualifications - Must have a minimum of a high school diploma. - Must have a minimum of 1-3 years of excellence in Customer Service and/or 2 years of recruitment experience. - Must be able to handle phone calls, emails, and text messages in a fast-paced environment. - Proven track record for consistently meeting deadlines and handling difficult situations. - Must be a dynamic, motivated, and enthusiastic individual with professional recruitment experience in higher education. - Must have analytical skills and technical expertise with Microsoft operating systems, Outlook/email, and Internet end-user applications including Salesforce. - Must demonstrate exceptionally strong verbal and written communication skills. - Must demonstrate a high standard of personal conduct, professionalism, and integrity. - Must be able to provide excellent customer service to coworkers, staff, students, faculty, and customers. - Must be able to work independently with minimal supervision. - Must demonstrate excellent organizational skills with keen attention to detail. - Must be able to recognize and deal with priorities and perform duties not directly assigned. - Must be able to investigate, problem-solve, and take corrective action. - Moderate travel required. Requirements - Flexibility for hours Monday through Friday: 8:00 a.m. – 8:00 p.m. - Must possess and maintain a valid US driver’s license. - In some instances, a valid Class C (CDL) license may be required. - Must meet the University’s standards for approved drivers. - Unacceptable driving records include: - Three (3) or more at-fault accidents and/or moving violations in the previous 36 months. - Two (2) or more at-fault accidents or two (2) or more moving violations in the past year. - Conviction for driving while impaired (DWI, DUI) within the last five (5) years. - Conviction for serious violations such as reckless driving or leaving the scene of an accident. Benefits - Medical, dental, and vision benefits for employees working more than 30 hours a week. - A retirement plan with immediate vesting that includes a 6% gift and up to 4% match. - Free tuition for employees and their immediate family members. - A generous personal leave program.

Role Description Embry-Riddle Aeronautical University is hiring a Campus Solutions System Analyst. Reporting to the Director of Student Systems, the Campus Solutions Systems Analyst is an experienced programmer/analyst who works to support the University’s effort to maintain and enhance the student information system and other student-related systems by effectively applying technological and business solutions. - Possesses solid PeopleSoft developer skills plus technical expertise and functional knowledge to support functional teams and business processes for one or more student-facing departments within the University. - Requires the ability to learn and support one or more modules of the University’s Student Information System, PeopleSoft Campus Solutions, along with other ancillary student system software, such as Civitas and Twilio. - Acts as an IT point of contact in the design, development, and configuration of the system to support initiatives to improve the student experience. - Possesses substantial experience with PeopleSoft Campus Solutions, Oracle databases, SQL, PeopleCode, reporting tools, data interfaces, and data process automation. - Highly adaptable to adjust to rapidly shifting priorities effectively. - Provides professional and exceptional customer service to colleagues. - Has strong communication skills and the ability to work collaboratively across teams, departments, and the university community. - Works from home but maintains a standard business hours schedule to support the needs of the university constituents. - Uses Microsoft Teams for instant messaging and video meetings with team members and customers. Qualifications - Minimum of 3–5 years of relevant work experience in Information Technology, preferably within Higher Education. - Solid experience supporting Student Information System (SIS) administration, with a strong preference for hands-on experience using PeopleSoft Campus Solutions. - A solid understanding of relational database fundamentals (preferably Oracle). - Demonstrated experience with SQL, PeopleCode, and Fluid technology. Requirements - To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311552. - Please attach all relevant materials to your application when you apply online. Complete submissions include: - Cover letter - Full Resume - Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process). - Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Benefits - Health Benefits: Comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. - Tuition Coverage: 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. - Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. - Generous Time Off: 18 days of personal leave in your first year, plus 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

Role Description Embry-Riddle Aeronautical University’s Worldwide campus is currently hiring adjunct faculty to teach HROM 530 – Modeling and Decision-Making Online at our Worldwide Campus. - Course Description: Statistical techniques and decision-making tools for high-reliability organizations. - All adjuncts must be physically located within the United States while working for the University, including during training. - Currently, work for new adjuncts is supported from all U.S. states except California. - ERAU does not support work from international locations with limited exceptions for individuals residing and working from U.S. military bases. - If selected, candidates must provide proof of stated qualifications, including: - Official transcripts - Copies of professional licenses/certifications - Documentation of military experience - Verified professional industry-related experience Qualifications - Specific industry, military, or university training or experience in: - Management Information Systems - Computer Science - Business Intelligence - Business Analytics - Information Technology - Management Science - Quantitative Methods - Degrees within the teaching discipline: - Engineering Management - Management Information Systems - Computer Science - Business Intelligence - Management Science - Quantitative Methods - Business Analytics - Related disciplines: - Statistics - Data Science - Any Engineering Doctorate - Data Mining - Information Technology - All applicants must have a minimum of 18 hours in a discipline that directly relates to the material to be qualified.

Role Description Embry-Riddle Aeronautical University’s Worldwide campus is currently hiring adjunct faculty to teach PMGT 500 – Foundations of Project Management Online at our Worldwide Campus. In this course, students will be introduced to the project management profession and international methodologies. The role of the project manager will be examined through performance and personal competencies. Additionally, the organization's governance is considered as a foundation for project success. Please note that ERAU policy requires that all adjuncts be physically located within the United States while working for the University, including during training. Presently, we are able to support work for new adjuncts from all U.S. states except California. ERAU does not support work from international locations with some limited exceptions for individuals who are residing and working from U.S. military bases. If selected for this role, the candidate will be required to provide proof of stated qualifications. This includes, but is not limited to: - Official transcripts - Copies of professional licenses/certifications - Documentation of military experience - Verified professional industry-related experience Qualifications - Doctor’s degree in teaching discipline, or a Doctorate degree with a concentration in teaching discipline (minimum of 18 graduate semester hours in the teaching discipline) - Appropriate Certification: Project Management Professional (PMP) Certification - Desired Professional Training or Experience: Project selection and project governance - Degrees Within the Teaching Discipline: Any earned doctorate along with Project Management Professional certification (PMP) from the Project Management Institute (PMI) - The PMP certification attests to competence of industry standards and experience level. The PMP must be kept current to remain certified for this course. Maintaining PMP currency requires documentation of Professional Development Units through the PMI organization. - Current experience for applicants that possess valid degrees but the degrees are over seven years old is required.

Role Description The Office of Continuous Improvement & Institutional Performance seeks applicants for the position of Associate Director of Institutional Integrity and Insights. Reporting to the Director of State Authorizations and Institutional Integrity, this position supports institutional compliance, state authorization activities, and continuous improvement initiatives across the Worldwide division. - Works independently with limited oversight while collaborating closely with administrative departments including Institutional Research, Admissions, Financial Aid, Academic Affairs, Campus Operations, and Technology Services. - Supports accurate state licensure, programmatic approval, and compliance-related applications and filings. - Completes and submits routine state authorization filings. - Maintains supporting documentation and records. - Ensures audit readiness across internal systems and repositories. - Maintains and updates resource documents. - Oversees recordkeeping and internal compliance systems. - Supports SharePoint and document management practices. - Assists with contract administration activities including tracking, routing, and maintaining related documentation. - Leads project management efforts for the Office of Continuous Improvement & Institutional Performance. - Supports institutional process improvement efforts through data interpretation, reporting, and collaboration across departments to enhance operational effectiveness, compliance, and institutional integrity. The successful candidate must be highly organized, detail-oriented, and able to manage competing priorities while meeting strict deadlines. Qualifications - Bachelor's Degree (or combination of education and experience) - 3-5 years experience working in higher education - Strong organizational skills - High level of proficiency with MS Office, specifically Excel - Ability to effectively multitask and prioritize responsibilities and deadlines - Knowledge of commonly used education technology tools a plus (ex: Campus Solutions, Workday, Canvas, etc.) Requirements - Compliance experience (preferred) - Higher-Ed experience (preferred) Benefits - Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day. - Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. - Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period. - Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Role Description As part of the IDD team, the intern will experience partnering with stakeholders to assess and design solutions aligned with learning outcomes and create instructional content that supports award-winning course design. This position will support and deliver on projects, playing a pivotal role in their success. The intern will work with a team of Instructional Designers, Digital Media Specialists, and Digital Media Producers to determine learning goals and design solutions. Additionally, the intern will experience hands-on what it is like to create, manage, and evaluate courses, curriculum, and deliverables within the scope of the role. A wide degree of creativity and self-motivation is expected. Responsibilities - Work with members of the IDD team to design and develop engaging, innovative, and effective online course materials with clear strategies and tactics to achieve desired learning outcomes. - Create new content and review and revise existing learning content in our Learning Management System. - Collaborate with Media Producers and Digital Media Specialists to create interactive online course content. - Create adult learning solutions through various instructional design methods. - Leverage adult learning principles, considering the learner experience as well as accessibility, and adhering to ERAU standards of design. Qualifications - Applicants must be currently pursuing an undergraduate or graduate degree in Instructional Design, Adult Learning, Instructional Technology, Education, or other related field of study. - Remote collaborative style; ability to work both independently and in a team environment. - Working knowledge of Microsoft Office Suite. - Understanding of adult learning theories and applications. - Excellent communication and critical thinking skills. - Project management skills. - Willingness to learn. Requirements - Workload will be 20-30 hours per week. All hours worked must be completed during normal business hours. Compensation - Hourly rate: $15.00-$16.00. Compensation for this internship does not include any fringe benefits such as housing, meal plan, or health and wellness benefits. Application Process To apply to the IDD Internship Program, candidates should submit their resume, a cover letter describing their goals for the internship, one recommendation letter (preferably from one of the candidate’s professors) and a copy of their academic transcript through the online application portal. As part of your application, please also provide the name, title, and contact information of three professional references. The following criteria will be used to assess all applications: - Alignment between student goals and internship program goals - Grades - Recommendation letter - Existing experience Applications are currently being accepted for internship opportunities beginning August 10th. Candidates will be informed about the decision from the committee at least two weeks prior to internship start date.

Role Description Embry-Riddle Aeronautical University is seeking a collaborative and strategic Director of Web Content to lead the University’s enterprise-wide digital content strategy. This is an exciting opportunity to shape how the institution communicates across its digital ecosystem, including the external website, internal portal, and digital signage platforms. In this role, you will: - Establish and guide web content governance, editorial standards, and content lifecycle strategy across a decentralized network of contributors. - Partner closely with Enrollment Marketing, University Communications, Information Technology, and academic and administrative units to ensure content is consistent, accessible, optimized, and aligned with institutional priorities. - Lead and develop a team of content professionals while driving innovation, scalability, and continuous improvement across all digital platforms. Key Responsibilities - Lead the development and execution of the University’s enterprise web content strategy across all digital platforms, including Sitecore, SharePoint Online, and digital signage systems. - Establish and maintain web content governance policies, editorial standards, workflows, and lifecycle management practices aligned with institutional policies and accessibility requirements (WCAG/ADA). - Define and evolve content voice, tone, messaging frameworks, and editorial direction to ensure consistency across all digital properties. - Lead major content initiatives, including website redesigns, content audits, migrations, and information architecture improvements. - Manage, mentor, and develop a team of content strategists, writers, and editors, including performance management and professional development. - Collaborate with cross-functional partners across Enrollment Marketing, Communications, IT, UX/Design, and academic units to align content strategy with institutional goals. - Design and optimize scalable content operations, including workflows for creation, review, approval, and publishing across platforms. - Lead training and enablement programs for distributed content contributors across the University. - Define and monitor content performance metrics (SEO, engagement, conversion) and leverage analytics to inform optimization strategies. - Oversee content quality, accuracy, accessibility, and consistency across all digital platforms to ensure a high-quality user experience. Qualifications - Bachelor’s degree in Digital Communications, Marketing, Journalism, English, Information Science, Web/Digital Media, or a related field. - 7–10 years of progressive experience in web content strategy, digital communications, or content management in a complex, multi-stakeholder organization. - 3–5 years of leadership experience, including direct supervision and team development. Requirements - Demonstrated ability to develop and lead enterprise-level web content strategies aligned with organizational goals. - Strong leadership and stakeholder management skills, with the ability to influence and drive adoption across decentralized teams. - Expertise in content strategy, information architecture, SEO, usability, and accessibility standards (WCAG 2.2, ADA compliance, W3C standards). - Experience managing large-scale, multi-platform content ecosystems (e.g., Sitecore, SharePoint Online, digital signage platforms). - Proven ability to develop and implement content governance frameworks, including workflows, ownership models, and editorial standards. - Strong analytical skills with the ability to interpret performance data and translate insights into actionable content improvements. - Excellent written and verbal communication skills, including the ability to present strategy, train stakeholders, and guide distributed contributors. - Strong project management skills with the ability to manage multiple priorities in a fast-paced environment. - Proven problem-solving and critical thinking abilities with a focus on scalable solutions and continuous improvement. - Ability to work independently and collaboratively across technical and non-technical teams. - High attention to detail, strong organizational skills, and ability to manage complex content environments. - Commitment to IT core values, including accountability, continuous learning, collaboration, and innovation. - Experience in higher education or similarly decentralized organizations strongly preferred. Benefits - Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. - Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. - Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. - Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day. Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311507. Please attach all relevant materials to your application when you apply online. Complete submissions include: - Cover letter - Full Resume - Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Role Description The department of Mathematics, Science and Technology of the Embry-Riddle Worldwide | College of Arts & Sciences seeks an experienced professor or working professional with a passion for research and education in addition to prior university experience who has a scholarship record commensurable with a tenured associate professor rank, to support our recently established and growing data science program. - Develop and teach several courses for our program from the computer science domain, such as object-oriented programming and database systems. - Opportunities for additional advanced courses as various programs continue to grow. - Ability to teach higher enrollment courses in mathematics or statistics, requiring 18 graduate credit hours within those domains. - Existing research agenda that connects to Embry-Riddle's research focus areas and benefits from collaboration with existing department faculty. - This is a fully remote online position within the U.S. with no relocation required; some faculty travel is required for mandatory college meetings and events as well as for scholastic activities, such as presenting at conferences. Qualifications - Ph.D. in Computer and/or Data Science. - Scholarship record and/or industry experience commensurable with tenured associate professor. Requirements - Review of applications will begin immediately and will continue until the position is filled. - For questions, interested candidates should contact the search committee chair, Muhammad Hameed (hameedm3@erau.edu). - To submit your application, please visit the Embry-Riddle Career Site and search for requisition number R311006. - Complete submissions include: - Cover letter - Full CV - Unofficial graduate transcripts - Student ratings of teaching effectiveness - Contact information for at least three professional references (references may be contacted as part of the interview/screening process). - Current Embry-Riddle employees should apply directly through the ERAU Employee Hub Central application within Workday. Benefits - Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day. - Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. - Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.

Role Description Embry-Riddle Aeronautical University’s Worldwide campus is currently hiring adjunct faculty to teach HUMN 430 – Ethics in Aviation. Successful candidates may also be applicable to teach HUMN 330 – Values and Ethics. Course Description: - Aviation ethics, integrating classical ethical theories with real-world applications specific to the aviation industry. - Topics include safety, security, engineering, air traffic management, environmental concerns, business practices, and emerging technologies. - Ethical theories such as Utilitarianism, Deontology, and Virtue Ethics will be examined. - Discussion on how ethics shape and are shaped by the aviation world. - Future ethical challenges in aviation. Please note that ERAU policy requires that all adjuncts be physically located within the United States while working for the University, including during training. Presently, we are able to support work for new adjuncts from all U.S. states except California. ERAU does not support work from international locations with some limited exceptions for individuals who are residing and working from U.S. military bases. If selected for this role, the candidate will be required to provide proof of stated qualifications. This includes, but is not limited to: - Official transcripts - Copies of professional licenses/certifications - Documentation of military experience - Verified professional industry-related experience Qualifications - Doctor’s or Master’s degree in teaching discipline, or a Master’s degree with a concentration in teaching discipline (minimum of 18 graduate semester hours in the teaching discipline). - Recent or current experience in aviation related to the course description. Requirements - Degrees within the teaching discipline include: - Ethics - Philosophy - Law - Political Science