• Drive transformational philanthropic investment to end factory farming worldwide. • Own the strategy and performance of a $6M+ major gifts program, with responsibility for growth, retention, and donor engagement. • Set strategy for cultivating, soliciting, and stewarding donors giving $10,000–$1,000,000+, connecting donor priorities to THL’s programs to maximize global impact. • Manage and mentor a team of 3 Philanthropy Officers, fostering a culture of inclusion, accountability and continuous learning. • Partner with program staff to create donor engagement plans, impact reports, proposal materials, and stewardship pathways. • Manage a personal portfolio of high-value major donors and prospects, developed in partnership with Development Leadership. • Partner with the CEO and senior leadership on high-stakes donor meetings, advising leadership on donor dynamics, philanthropic trends, and strategic opportunities. • Build long-term relationships with high-net-worth individuals and institutional funders. • Partner with Development Operations and IT to optimize the use of THL’s CRM (EveryAction) to manage portfolios, track performance, and advance donors through the pipeline. • Collaborate with IT to develop dashboards and KPIs that inform forecasting and long-term revenue planning. • Partner with Finance, Operations, and Legal to ensure compliance and ethical fundraising practices, and steward donor trust. • Collaborate with Programs staff to identify funding needs and develop strategies that secure long-term support for THL’s priorities and maximize impact. • Support fundraising events, donor briefings, donor travel, and cultivation opportunities, representing THL at key conferences and events.

• Lead executive engagement with national GPOs and their respective aggregation groups • Shape and execute market access strategy to expand contract value and organizational reach. • Drive complex contract negotiations and pricing strategies. • Develop joint business plans, QBRs, and partnership growth initiatives. • Provide insights on utilization, tier performance, compliance, and margin impact to the executive leadership team • Strengthens strategic partnerships that influence enterprise revenue and market penetration. • Enhances alignment between commercial, financial, and legal decision-making • Improves contracting efficiency and performance oversight • Supports portfolio expansion, new product launches, and early market penetration strategies • Responsible for reporting out quarterly: market shifts, dynamics, and competitive intel/pricing

• Establish relationships with new and existing customers that lead to increased revenue growth. • Identify business opportunities with new and existing customers that can be memorialized into contractual commitments. • Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts. • Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders. • Develops and delivers presentations to key stakeholders. • Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account. • Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement. • Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position. • Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally. • Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders. • Oversees customer relationships and resolves identified service issues. • Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed. • Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts. • Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved. • Completes reports on contract opportunities and progress in achieving assigned objectives. • Maintains database of account contacts and key account information. • Performs other duties as required.

• Proactive and ongoing communication with SLED customers to understand their needs, funding patterns, and evolving regulatory environment • Works with the Marketing and Service Operations teams to make sure that customer needs are addressed in our product offerings • Provides training to the Field Sales force on how to position, sell and win business with SLED customers • Provides direct selling assistance to the field sales team as necessary to achieve the SLED sales targets • Directly manages key GPO relationships that help drive growth • Builds relationships with customers based on mutual respect as a ‘trusted advisor’ • Navigates customer organizations to build advocates and awareness across multiple functional areas and regional/local leaders • Works cross-functionally internally to resolve customer complaints / escalations and improves processes and communications to prevent future issues • Creates annual strategic plans for “key” accounts including growth plans and targets • Creates and conducts quarterly business reviews on Smart Care performance with GPOs and end clients