• Lead large-scale, cross-functional projects supporting Gold Card program implementation, ongoing operations, and process improvement, including collaboration with organizational leaders on team restructuring and realignment as needed • Oversee all aspects of program planning and execution, including scope, schedule, budget, dependencies, and resource alignment, ensuring adherence to project management standards • Drive complex initiatives by coordinating and overseeing the work of project managers and business analysts across multiple workstreams (e.g., Operations, Finance, Benefit Operations, Analytics, Configuration, Regulatory) • Provide shared operational support for National and regulatory Gold Card programs, coordinating day-to-day activities across analytics, configuration, operations, and other supporting teams • Maintain centralized Gold Card program data, monitoring inputs, documentation, and regulatory artifacts, ensuring accuracy, consistency, and readiness for program use, audits, and executive review • Establish and maintain operational processes, templates, and reference materials to ensure standardization and accessibility for all relevant stakeholders • Support annual reassessment cycles and recurring audit activities through timely coordination of data, documentation, and cross-functional inputs • Create and maintain reliable tracking mechanisms to provide visibility into in-flight work across Gold Card initiatives • Develop executive-level dashboards and status reporting that clearly communicate program health, milestones, risks, and outcomes • Partner with analytics teams to develop reports and dashboards to support ongoing monitoring, performance evaluation, and post-implementation insights • Proactively manage program risks, issues, dependencies, and budget forecasts across Gold Card initiatives • Serve as the first point of escalation for program risks and issues; work directly with project teams to resolve challenges and develop risk mitigation strategies • Prepare and deliver well-structured materials for Program Steering Committees and executive leadership, including risk assessments, decision points, and progress updates • Effectively communicate business and operational impacts, regulatory considerations, and proposed solutions to senior leaders • Create and deliver best-practice guidance and program training to indirect reports, peers, and stakeholders, as applicable • Partner with training teams to develop, review, and maintain Gold Card–specific training materials to support operational readiness and ongoing adoption

• You keep complex programs running smoothly - maintaining RAID logs, dependency registers, and status reports that give the team and senior stakeholders a clear, accurate picture at all times • You build and maintain delivery forecasts and workback schedules across multiple concurrent workstreams, quickly reforecasting when priorities shift • You support Program and Project Managers with planning, scheduling, and dependency mapping, turning moving parts into a coherent, executable plan • You monitor program budgets across Capex, Opex, forecasts, and run rates - tracking actuals against approved business cases and funding envelopes, identifying cost variances, and providing analysis on financial risks • You support financial modelling for program decisions and investment prioritisation, ensuring the numbers behind every decision are accurate and well-understood • You support communication between engineering, infrastructure, product, finance, and vendor teams, ensuring consistent, accurate information flows between delivery teams and program leadership so nothing gets lost in translation • You prepare Board and Executive-level materials, status dashboards, and briefing packs that are clear, accurate, and tailored to the audience • You coordinate governance forums, steering committees, and working groups - capturing decisions, actions, and outcomes so the team can move fast with confidence • You spot trends and patterns in program data early, flagging delivery risks and opportunities before they become problems • You build trusted relationships with stakeholders across the program, communicating proactively and following through on every commitment • You apply EPMO frameworks, tools, and templates consistently, contributing to a high-quality, repeatable delivery model that scales across programs

• Support the Program Manager in directing and managing multiple work groups across planning, task order management, budgeting, property management, and procurement • Ensure all work meets quality, schedule, and cost expectations • Work with the Program Manager to adjudicate regional allocation of headcount/workshare among teammates • Travel to assigned sites, meet regularly with the client and employees • Understand regional compliance with all contract requirements • Support regional/service area for continuous improvement and implement improvements • Work closely with the Program Manager on any staff or resource issue within the assigned regional/service area of the Program • Oversee cost, schedule, and technical performance of program task orders • Lead technical and cost proposal development, approval, and submission • Act as primary POC to the client in absence of the Program Manager • Develop, monitor, and recommend strategic plans to support contract requirements and emerging client needs • Monitor innovations/ improvements for success in contract execution • Provide management/inputs in selection, training, and performance of assigned and/or matrixed personnel • Manage regional staffing plans, oversee regional resources, and project execution; comply with all reporting requirements • Prepare and participating in, presentation of monthly internal program reviews and status reports as needed • Plan regional Teammate, PMO, and client meetings as needed

• Lead clinical data review activities across assigned clinical studies or programs, ensuring medically meaningful interpretation of emerging efficacy and safety data. • Perform comprehensive review of clinical data listings, patient profiles, and integrated datasets to identify clinically relevant trends, safety signals, protocol deviations, and potential data inconsistencies. • Provide clinical oversight of data review outputs including safety data, laboratory results, vital signs, exposure, prohibited medications, efficacy endpoints, and adverse events. • Identify potential safety signals or medically significant trends and collaborate with Pharmacovigilance, Clinical Science, and Medical Monitor teams to ensure appropriate evaluation and escalation. • Serve as a clinical subject matter expert (SME) supporting ongoing data review during key study milestones including interim analyses, data cuts, regulatory submissions, and database locks. • Collaborate cross-functionally with Clinical Science, Medical Monitors, Clinical Operations, Biostatistics, Pharmacovigilance, Data Management, and Programming to resolve clinically relevant data issues. • Contribute to the development and implementation of standardized clinical data review frameworks, including review plans, flagging matrices, and escalation pathways. • Support risk-based data review strategies aligned with RBQM principles to focus on clinically meaningful signals and patient safety indicators. • Ensure inspection-ready documentation of clinical data review activities, decisions, and escalation pathways. • Provide clinical input into data review listings, dashboards, and visualization tools to ensure outputs support meaningful medical interpretation. • Lead or support cross-study and program-level data reviews, identifying trends across subjects, sites, and treatment arms. • Participate in safety review meetings, clinical review forums, and data review working groups to communicate emerging findings. • Maintain strong understanding of GCP, ICH guidelines, and regulatory expectations related to clinical data review and patient safety monitoring.