• Provide timely, high-quality client service that meets or exceeds client expectations • Coordinate the auditing of all required financial statements, related disclosures, and other client deliverables • Assess risk along with design and communicate audit procedures to engagement teams • Manage multiple engagement teams and prepare end-of-engagement evaluations for staff • Supervise Audit Seniors and Supervisors on engagement teams • Maintain contact with clients throughout the year to understand impact of significant developments in client’s business • Develop a strategy to utilize relationships external to the firm for business growth • Manage profitability of projects

• Serve as the primary point of contact for the customer, leading the relationship and ensuring service delivery and compliance with Service Level Agreements (SLAs). • Manage the day-to-day activities required to meet Motorola Solutions' (MSI) contractual commitments outlined in the Maintenance Agreement. • Lead and manage the relationships with both the local service partner and the customer. • Act as the main liaison between the customer and various internal groups (e.g., Systems Support Center, Dispatch Operations, Product Groups, System Engineering, Field Service, etc.), as well as third-party contractors and local service partners. • Manage the delivery and execution of service contracts and the deliverables of subcontractors, ensuring adherence to the agreed-upon scope and outcomes. • Manage and lead Emergency Service efforts and escalation procedures. • Ensure internal and external customer satisfaction goals are met. • Ensure timely response and restoration of service, meeting all compliance requirements for response/restoration time commitments. • Provide customers with appropriate and timely reporting as required by the services contract.

• Market Expansion Strategy: Analyze geographic and specialty data to identify and prioritize "must-have" provider partners for the launch. • Full-Cycle Recruitment: Own the end-to-end recruitment process, from initial prospecting and cold outreach to closing high-value partnerships. • Complex Contracting: Lead negotiations with mid-sized multi-specialty groups and IPAs, managing bespoke rate structures and contract language to ensure mutual value. • Network Adequacy Ownership: Ensure the developing network meets all appropriate standards for accessibility and specialty density. • Product Collaboration: Translate provider feedback into actionable product requirements to improve our platform’s value proposition and ease of use. • NET DEV Playbook Development: Document and refine our "Network Development Playbook," creating a repeatable process for entering new metropolitan areas. • CRM Management: Maintain high-integrity data in HubSpot/Salesforce to provide leadership with real-time visibility into the recruitment pipeline.

• Achieve sales growth targets for Commercial Graphics products • Develop business with existing and new accounts to increase market share • Build strong, productive relationships with key partner personnel • Coordinate 3M resources to meet partner performance objectives • Deliver profitable sales results and strategic goals within assigned accounts • Lead joint planning with partners, including performance objectives and financial targets • Continuously assess and validate partner needs • Support selling efforts to end users in coordination with partner sales teams • Lead solution development to address end‑user requirements • Collaborate with influencers and end users alongside 3M sales teams • Train and develop channel sales representatives on 3M products • Manage end‑user leads through Salesforce